2018 Crest Healthcare

270 / 280

Repair & Services
270 phone: 1-800-328-8908 | fax: 1-800-369-9207 | 2018 | R20
Fall Management
105 - 118
Nurse Call
4 - 84
Security & Maintenance
240 - 269
Carts & Storage
231 - 239
Clinical Care
209 - 230
Assistive Devices
193 - 208
Beds & Room Supply
153 - 192
Mobility & Transfer
119 - 152
TVs & Accessories
85 - 104
Repairs & Services
270 - 272
| Crest Repairs
Repair &Services
REPAIR SERVICE REQUEST FORM
Contact Name: ___________________________________________________________________________________
Facility Name: ____________________________________________________________________________________
Customer #: ____________________________________________________________________________________
Return Address: __________________________________________________________________________________
City: ____________________________________________________________ State: _______ Zip Code: __________
Sales Return (SR) #: ______________________________________________________________________________
Explanation of Issue Needing Repair: ________________________________________________________________
______________________________________________________________________________________________________
_____________________________________________________________________________________________
Special Instructions: ______________________________________________________________________________
______________________________________________________________________________________________________
It’s Easy to Use the Crest Repair Service:
1) Contact Crest Customer Service at
1-800-328-8908 to request a Sales Return
(SR) number.
2) Gather the following information, complete
the form to the right and include it with the
product sent in for repair.
• Contact name & phone number
• Return address (street address, not PO box)
• SR number received from Crest
• Explanation of issue needing repair
• Special instructions, if any
3) Crest will issue Ground call tag to pick up
product(s).
4) Write your assigned SR number on outside
of shipping box.
5) Address it to:
Crest Healthcare Supply
195 Third Street South
Dassel, MN 55325
Do you have any additional questions?
Call 1-800-328-8908 to speak with one
of our Customer Service Representatives.
Note: Sales Return (SR) number is needed
before sending in your repair. Failure to obtain
SR number may result in a processing delay. !
100%
Satisfaction
Guaranteed! day warranty
On repaIrS
90
Please complete a copy of this form and include it with any products sent to Crest for repair.
Crest makes every effort to effectively and efficiently repair products sent to us by customers. Your products
will be inspected, cleaned, repaired and tested before being returned to you. A 90-day warranty will be added
to every product repaired by Crest. Products with biomedical contamination cannot be repaired for the safety
of our employees and will be disposed of properly.
Clean
Inspect
Test
Repair