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September
2016
Toll-free phone orders
800-777-8844
372
Reason
code
All claims must be reported to UNFI
within 5 business days of receipt of goods
Please submit to UNFI Claims Department
erclaims
@
unfi.com
Fax
877-842-6352
Item #
Description of product
UPC number
Request return
of product?
Exp. date or lot #
(required if using code 57)
Store name
Date
For UNFI accounting
Customer ID#
Store contact
use only
Invoice#
Store fax
Credit memo#
Invoice date
Amount $
Reason codes
40, BNR
Item billed, not received.
42N, mispick
Item billed, not received.
42Y, mispick
Item received/not billed. Please include UPC# or description of item sent.
57, quality of items
is unsaleable due to manufacturer defect. Please include lot number and expiration date.
Also indicate the reason for return (ie: broken seal, no label, etc).
58, received damaged
Must include type of damage (ie: dented, crushed, broken, leaking, etc).
59, out of date
Product outdated/short dated, according to UNFI/Select policy, must be reported upon receipt.
Please indicate expiration date.
66, misordered
Product must be in its original packaging and in sellable condition. All misorders are processed
with a 15% restock fee, as well as a call-tag fee.
other:
Quantity Each or
Case
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No