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49

Training

services

to ensure your

success

Preferred

Premium

Platinum

Standard with all digital 

adoptions

$90 to $150k

+ $150k 

Training Coach

Product User Guides

Getting Started Training 

Videos for Faculty & 

Students

Getting Started Webinars 

led by Product Trainers

Course Integration 

Webinars led by NEC’s

Ongoing Professional 

Development Webinars

General Technical 

Support

Preferred Services

Plus: 

On Site Faculty 

Workshop led by NEC

Faculty Digital Specialists 

‐ Train the Trainer 

Program

Ask an Expert 

Premium Services

Plus:

Training Manager

Semester Health Checks

Custom Training 

Dashboards

On Site Student Training 

Specialized Technical 

Support

Digital Offerings Include: CoursePoint, PassPoint, prepU, vSim, DocuCare

Customer Success Service Tiers