49
Training
services
to ensure your
success
Preferred
Premium
Platinum
Standard with all digital
adoptions
$90 to $150k
+ $150k
•
Training Coach
•
Product User Guides
•
Getting Started Training
Videos for Faculty &
Students
•
Getting Started Webinars
led by Product Trainers
•
Course Integration
Webinars led by NEC’s
•
Ongoing Professional
Development Webinars
•
General Technical
Support
Preferred Services
Plus:
•
On Site Faculty
Workshop led by NEC
•
Faculty Digital Specialists
‐ Train the Trainer
Program
•
Ask an Expert
Premium Services
Plus:
•
Training Manager
•
Semester Health Checks
•
Custom Training
Dashboards
•
On Site Student Training
•
Specialized Technical
Support
Digital Offerings Include: CoursePoint, PassPoint, prepU, vSim, DocuCare
Customer Success Service Tiers