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COUNTER (
C
ounting
O
nline
U
ser
N
e
T
worked
E
lectronic
R
esources) – A Non-Profit
formed to develop standardized methods and reports for measuring the use of
electronic resources.
•
Who is COUNTER Designed for?
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COUNTER is designed for librarians, vendors, intermediaries and others who require
reliable online usage statistics.
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COUNTER reports are
, in many cases, where the battle for renewal business will be
won or lost. This is because these reports allow
librarians to compare statistics for
various vendors on an “apples to apples” basis.
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Allows vendors & intermediaries to provide useful information to their customers to
make better informed decisions.
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What does it mean to be “Counter Compliant”
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Reports are standardized and the content & format must be adhered to for the
vendor to be in compliance.
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The reports which vendors must make available are determined by the type of
content provided (Journals, Books, Multimedia).
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Vendors must be audited by a 3
rd
party Auditor once per year to be certified as
“COUNTER Compliant”.
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Reports must be supplied to customers at no additional charge.
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Vendors need to make available 24 months of usage data and the report must be
capable of displaying 12 months of data.
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If 24 month of historical data is not available, vendors must make available as
many months as they have until 24 months of data is available.