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COUNTER (

C

ounting

O

nline

U

ser

N

e

T

worked

E

lectronic

R

esources) – A Non-Profit

formed to develop standardized methods and reports for measuring the use of

electronic resources.

Who is COUNTER Designed for?

COUNTER is designed for librarians, vendors, intermediaries and others who require

reliable online usage statistics.

COUNTER reports are

, in many cases, where the battle for renewal business will be

won or lost. This is because these reports allow

librarians to compare statistics for

various vendors on an “apples to apples” basis.

Allows vendors & intermediaries to provide useful information to their customers to

make better informed decisions.

What does it mean to be “Counter Compliant”

Reports are standardized and the content & format must be adhered to for the

vendor to be in compliance.

The reports which vendors must make available are determined by the type of

content provided (Journals, Books, Multimedia).

Vendors must be audited by a 3

rd

party Auditor once per year to be certified as

“COUNTER Compliant”.

Reports must be supplied to customers at no additional charge.

Vendors need to make available 24 months of usage data and the report must be

capable of displaying 12 months of data.

If 24 month of historical data is not available, vendors must make available as

many months as they have until 24 months of data is available.