Background Image
Previous Page  117 / 404 Next Page
Information
Show Menu
Previous Page 117 / 404 Next Page
Page Background

117

Toll-free fax orders

800-315-8388

July

2015

4FMFDU /VUSJUJPO DSFEJU DPOUBDU PQUJPOT

GPS JOWPJDFT

Please have customer number, item/UPC number

and invoice number ready when calling

$BMMJOH JO B DSFEJU

To reach a claims representative, dial (800) 451-2525, press 3 to

reach the next available claims representative. If all representatives

are busy helping other customers, you may stay on the line or

press1 to leave a voice mail message. All messages are returned in

the order in which they are received.

'BYJOH JO B DSFEJU

Product delivered from all locations:

Fax 877-842-6352

Forms are available. Please call claims number.

&NBJMJOH JO B DSFEJU

erclaims@unfi.com. Ple

ase call or email for a form to be sent

$SFEJU SFUVSO QSPDFEVSF

Select Nutrition Credit Policy

t "MM NFSDIBOEJTF DMBJNT .645 CF TVCNJUUFE UP UIF $MBJNT

Department within 5 business days of receipt of merchandise.

t $VTUPNFS OVNCFS JUFN 61$ OVNCFS BOE JOWPJDF OVNCFS BSF

required for all claims.

t 4IPSUBHF DMBJNT BSF TVCKFDU UP SFWJFX CZ *OWFOUPSZ $POUSPM

t $VTUPNFS JT SFTQPOTJCMF GPS DPTUT JODVSSFE GPS SFUVSOJOH

mis-ordered merchandise. Mis-ordered products are subject to a

15% restocking fee. Your Select Nutrition claims representative

will approve credit and return of any mis-ordered products.

t "MM QSPEVDUT NVTU CF SFUVSOFE JO TBMFBCMF DPOEJUJPO *UFNT NVTU

be in original packaging with no writing on cases and no price

labels on merchandise. There should be no damage from the

removal of labels. Full case items must have all pieces.

Unsaleable product will not be credited.

t 4FMFDU /VUSJUJPO XJMM JTTVF B 614 DBMM UBH GPS QSPEVDUT UIBU

need to be picked up as a result of a Select Nutrition error. All

pickups will be initiated by UPS. Select Nutrition will not print

and mail call tag information directly to customers. All products

are expected to be returned timely with your next delivery.

t $VTUPNFS NVTU TVQQMZ WBMJE RVBMJUZ SFBTPO GPS DPOTVNFS

returns as well as lot code and expiration date. Consumer

returns are eligible for credit by Select Nutrition within six (6)

months of purchase date.

t 4FMFDU /VUSJUJPO XJMM JTTVF DSFEJU GPS NJTQJDLFE JUFNT ɨF 61$

number of the item received is required.

t 4FMFDU /VUSJUJPO XJMM JTTVF DSFEJU GPS JUFNT VOTBMFBCMF EVF UP

manufacturer’s defect. Examples include no safety seal, no label

on products, moldy product. The expiration date, quality reason

and lot number are required.

t 4FMFDU /VUSJUJPO XJMM JTTVF DSFEJU GPS QSPEVDU EBNBHFE

upon receipt.

t 4FMFDU /VUSJUJPO XJMM JTTVF DSFEJU GPS QSPEVDU XIJDI JT TIPSU

dated according to Select Nutrition policy at time of delivery.

t " DSFEJU NFNP XJMM CF JTTVFE CZ ZPVS DMBJNT SFQSFTFOUBUJWF

upon review and approval of your request. The credit will be

applied or attached to your next invoice. Credits for items being

returned to Select Nutrition will be issued after receipt and

inspection of product.

t 4FMFDU /VUSJUJPO XJMM OPU NBJM PS GBY DSFEJU NFNP EFUBJM UP

any customer.

t 4FMFDU /VUSJUJPO XJMM OPU JTTVF DSFEJU PS BDDFQU SFUVSOT PG

overstock items.

t 3FGSJHFSBUFE GSP[FO JUFNT DBO OPU CF SFUVSOFE PS DSFEJUFE

return policy