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EVERYONE LIKES A

Good Story

S

ince ancient times, storytelling

traditions have provided

the foundation for human

communication and connection.

Stories about our foods and

the people who produce them connect us

emotionally to the brands, manufacturers

and retailers we choose. Relationships with

products are becoming more portable,

seamless and honest.

Consumers are increasingly being romanced

by the stories that products are telling about

their origin, ingredients or inspiration.

Memorable stories enable consumers to fill

in the knowledge gaps they may have about

how products are produced, sourced and

sold – detailing a product’s journey from the

farm to the table.

Embracing and highlighting stories

about diversity can also forge emotional

connections with consumers.

For example, advertising and marketing

messages featuring models and actors who

accurately represent the consumer base will

do a better job of reaching more individuals.

Brands and businesses can take note and

benefit from continuing to develop diversity

in communication efforts. As the notion of

diversity becomes one that marketers and

companies are embracing and using more

often when showing visual representations

of consumers, the very definition of diversity

seems to widen.

For example, the Female Farmer Project is a

photography series by Audra Mulkern that

aims to give a more authentic face to the

U.S. farming community. The project began

as a “farm-to-table documentation” aimed

at countering the “white men in overalls and

straw hats” farmer cliché by showing who is

actually behind people's produce (hint: it’s

often women). This is bound to speak

to consumers, especially because many

people are sensitive to whether or not

models and actors in ads look like them

or look “authentic.”

HOW STORYTELLING CONNECTS CONSUMERS

WITH RETAILERS AND BRANDS

By Patty Johnson

Global Food & Drink Analyst

Mintel

Continued on page 32 ▶

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