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Repairs
269
phone:
1-800-328-8908
| fax:
1-800-369-9207
| online
: www.cresthealthcare.com| 2015 |
F35
Flat Rate Repairs for:
Pillow Speakers
Price
All Crest pillow speakers
50.00
(Slimline and Excel)
All non-Crest non-digital
50.00
pillow speakers
Remote Call-IR
35.00
Bed Controls
All Bed Controls
35.00
This is just a sample of Crest's Repair Services.
Please call for more information.
*Non-Crest pillow speakers and bed controls
will be repaired using Crest replacement
components. If OEM components are required
for repair, there will be an additional charge
above and beyond the normal flat rate repair
fee. Non-Crest bed controls requiring the
replacement
of
cases
and
structural
components are not repairable.
It’s Easy to Use the Crest
Repair Service:
1)
Call our Customer Service Department on
our toll-free number and request a repair
authorization (RA) number.
Note:
Failure to obtain an (RA) number
may result in a delay of the processing
of your repair request.
2)
Include a card or sheet of paper with the
equipment to be repaired listing the
following information:
• Name & phone number of contact
person at your facility
• Return address (street address,
not PO box)
• RA number received from Crest
• Special instructions, if any
3)
Select method of shipping. Ground
averages 4-5 days in each direction,
or choose 1, 2 or 3 day shipping.
4)
Write your assigned RA number on outside
of shipping box.
5)
Ship to Crest Healthcare Supply,
195 Third Street South, Dassel, MN 55325.
6)
Call our toll-free number, 1-800-328-8908,
if you have any questions.
Flat Rate Repair Fees for:
Locking Call Cords
All LockingCall Cords:
(Auth
™
, Faraday,
™
Crest/IBM
®
, Edwards
®
, Setco
™ )
Price
All Single Locking Call Cords
25.00
All Double Locking Call Cords
46.00
* Products not listed in the many categories listed must
be sent in for a repair estimate.
Flat Rate Repair Fees for:
Price
Dukane® Stations
4A1220C 40.00 4A1225C 55.00Ektacom®/Fischer Berkeley Stations
HBB-100B, HVB-100B(C)
65.00
HBB-201B, HVB-200B(C)
75.00
Executone®/Crest Stations Shown on pages 73-74.CALL
Jeron® Stations
8721 25.00 8723 30.008726
44.00
Rauland® Station s BS800C 40.00 BS810C 40.00 BS820C 40.00 BS300C 40.00Note:
Crest Healthcare Supply does not issue call tags for repairs.
Send products to us by your choice of carrier.
Crest may, at its discretion, waive the minimum service charge.
100%
Satisfaction
Guaranteed!
A $15.00 minimum service charge will apply to any item
with a list price of more than $20 sent in for repair.This $15
service charge also applies to estimate requests. The
respective Flat Rate will apply in lieu of the service charge
on any device found to be repairable.
If, due to age, condition, or cost of replacement parts, a
device is found to be unrepairable, Crest may, at its
discretion, decline to repair the device. Whenever
possible, Crest will attempt to recommend a direct
substitute and will waive the $15.00 minimum service
charge if replacements are purchased.
An evaluation fee may be applied on products not under
warranty that need to be sent elsewhere for repair.
Repairs Department
We provide expert and economical repairs for a broad range of healthcare related equipment.
Your products will be cleaned, repaired and tested before being returned to you.
DAY WARRANTY
ON REPAIRS
90
NOTE:
RA# is needed before
sending your item in for repairs.
!
Crest is the authorized repair
service provider for Legacy
Dukane® products.
Call Ascom® at
1-800-385-2639
to
submit your Legacy Dukane® repairs
.
Pillow Speaker Date Code
3-digit number located
on the back of your pillow
speaker.
4 26
Year Week
Example