Background Image
Table of Contents Table of Contents
Previous Page  871 / 884 Next Page
Information
Show Menu
Previous Page 871 / 884 Next Page
Page Background

Phone 800-241-2094 + Fax 800-880-9759

853

SERVICE DIRECTORY

WHOLESALE ONLY

PRICES EFFECTIVE BEGINNING

OCTOBER

23, 2015.

$200

MINIMUM OPENING ORDER REQUIREMENT

.

$75

MINIMUM REORDER

.

($5 service charge for orders less than $75.)

PLEASE NOTE THAT PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE

.

Certain products may be subject to future ship dates

(not available for immediate shipment). Please ask for details.

HOW TO ORDER

Please provide product numbers.

If this is your first order, please have the following available:

• Telephone Number, Business Name, and Address

• State Tax Resale Number*

(*Customers operating in GA, IL, TX, or NV must complete

and submit a Sales Tax Certificate prior to initial shipment. Blank forms are available

on our website. Click Customer Service on the footer.)

• Business Owner’s Name

Please have your order complete. Make a list of product numbers, quantities, and brief

descriptions. When ordering, please read the product number first and the quantity

ordered second. Each product will be verified with a brief description. Due to rapid order

processing, additions or deletions to orders are not possible once an order is submitted.

HOW TO PAY

CREDIT CARDS

: If you wish to pay with a credit card, please have the card number, the

expiration date, the security code on the back or front of the card, the person’s name

imprinted on the card, and the billing address (street address and ZIP Code™) for the

card being used available at the beginning of the order.

We accept:

All C.O.D. orders will have an additional $13.00 added to each box shipped.

These charges are per the shipper (FedEx

®

/UPS

®

), not burton

+

BURTON

®

,

and are subject to change (annually) at the shippers’ discretion.

C.O.D.–CHECK

: If you wish to pay with a company check, the name of your bank,

bank account number, bank routing number (A.B.A. number), and bank telephone

number must be on file with us. Please make checks payable to burton

+

BURTON

®

.

Returned, unpaid check charge is $30 per check and/or applicable attorney’s fees

for cost of collection.

C.O.D.–CASH

: If you wish to pay with cash, your order will incur additional handling

surcharges. Money (actual currency) for the amount of the order should be ready upon

delivery. Please note that neither a personal check, company check, cashier’s check, nor

money order will be accepted on orders coded as C.O.D.–CASH.

C.O.D.–CASHIER’S CHECK OR MONEY ORDER

: If you wish to pay with a cashier’s check

or money order, please have the exact amount of the order drafted on the document

upon delivery. Please note that neither a personal check, company check, nor cash will

be accepted on orders coded as C.O.D.–CASHIER’S CHECK OR MONEY ORDER.

ALL INTERNATIONAL ORDERS REQUIRE PREPAYMENT.

CLAIMS

/

DAMAGES

Your satisfaction is important! If you have concerns regarding damaged or defective

products, did not receive merchandise you ordered, or received incorrect merchandise,

please contact one of our friendly Customer Service Specialists at 800-972-7029 within

48 hours of receipt.

RETURNS

Please observe the following guidelines:

1. All returns must be authorized by a member of our Customer Service Department

prior to returning the merchandise. To obtain return authorization, call or email us:

customerservice@burtonandburton.com

. Upon approval,

the goods must be returned

with a copy of the invoice and in the original packing materials including the brown

outer cartons.

Products not returned in this manner may be subject to refusal.

2. Returns must be made within

30 days

of the date of purchase.

3. Seasonal merchandise is not subject to return.

4. Misused or abused products may not be returned and will not be accepted/credited.

This includes balloons that have been punctured or cut.

5. Credit due will be applied to your account after receipt and evaluation of returned

merchandise.

6.

Returned merchandise is subject to a 20% restocking service charge.

SH I PP ING

F.O.B. Bogart, Georgia. Current rates apply.

Domestic

orders placed before 12

NOON

(ET),

Monday through Friday, are typically shipped

the same day. After 12

NOON

(ET), orders are

shipped the following business day.

International

orders are subject to next day

processing and can encounter delays.

Adjustments made to these orders, once

processed, are subject to a $25 service

charge(s).

Orders are shipped via ground service unless

you instruct otherwise.

Our main freight carrier is FedEx

®

Corporation.

Other methods are available including, but not

limited to, the United States Postal Service™

(USPS™), common carrier freight lines, buses,

and airlines. When choosing an alternate

service, certain restrictions may apply and

additional charges may result.

Rush delivery service is available via FedEx

Priority Overnight

®

, FedEx Standard Overnight

®

,

FedEx 2Day

®

, and FedEx Express Saver

®

, all at

charges greater than ground service.

Please remember that rush delivery charges

are based on dimensional weight or real weight

(whichever is greater) and result in higher

freight charges.

The number of delivery days is based on the

number of business days following the day of

shipment (not including Saturday, Sunday, or

holidays).

This APPROXIMATION may vary,

and weather-related delays are not subject

to freight refunds or adjustments.

HOURS OF OPERAT ION

Monday–Friday (ET) 8:30

A

.

M

.–6:30

P

.

M

.

Saturday (ET) 9:30

A

.

M

.–2:30

P

.

M

.

Bogart Showroom Hours:

Monday–Friday (ET) 8:00

A

.

M

.–5:00

P

.

M

.

CONTACT INFORMAT ION

PHONE:

• Sales: Toll Free 800-241-2094

USA

• Sales: Toll Free 866-438-2342

Canada, Puerto Rico, USVI, + Guam

• Customer Service: Toll Free 800-972-7029

USA, Canada, Puerto Rico, USVI, + Guam

• Accounting/Billing: Toll Free 800-898-3010

USA, Canada, Puerto Rico, USVI, + Guam

• Local 706-548-1588

USA

• Local 706-425-2626

All other countries

FAX:

• Toll Free 800-880-9759

USA, Canada, Puerto Rico, USVI, + Guam

• Local 706-546-8482

USA

• Local 706-549-5840

All other countries

WEBSITE:

www.burtonandburton.com

EMAIL:

sales@burtonandburton.com customerservice@burtonandburton.com

MAIL:

burton

+

BURTON

®

325 Cleveland Road

Bogart, GA 30622 USA