Capital Equipment News

CAPITAL EQUIPMENT NEWS

OCTOBER 2015

needs to be taken into consideration. These

include, but are not limited to, a customer’s

expected fuel consumption, route topogra-

phy, engine hours and driver training.

“Once Scania has a complete understanding

of customers’ needs we can ensure that they

are fully covered with the exact insurance

solution. This is essential for customers as

their cover is connected to their total oper-

ating cost, which we’d like to minimise as

much as possible,” states Felix.

Once everything is in place Scania can

monitor customers’ operations through its

fleet management system and transport

solution to ensure that as customers’ op-

erations grow their insurance cover evolves

accordingly. It is recommended that vehicle

and body are insured as it is common to

have a body that costs several times the

value of the vehicle. In addition, the insur-

ance solution covers liability and goods in

transit.

The insurance solution can be divided into

three parts; protection of an asset, peace

of mind for damage caused to property and

protection of cash flow. There are various

ways of underwriting a comprehensive motor

insurance policy which will be taken into ac-

count when preparing the Scania Insurance

Solution for the client. The comprehensive

motor insurance option covers own damage,

fire, theft, windscreen and third party cover.

The territorial limits included in Scania’s of-

fering are South Africa, Lesotho, Swaziland,

Botswana, Namibia, Mozambique, Zimba-

bwe, Zambia, Malawi and the Democratic

Republic of Congo (up to Lubumbashi). Sca-

nia offers the choice of several quote options

which comprise a conventional quote, a

burning costs quote, an aggregate quote and

a low claims bonus option.

Scania’s comprehensive insurance solu-

tions cover more than what most customers

are used to when it comes to casualty and

collision insurance. The entire Scania or-

ganisation – from Scania Parts and Scania

Assistance, to its workshops and insurance

specialists – assists in getting customer

vehicles repaired and back on the road as

soon as possible.

Scania’s Insurance Solution means that cus-

tomers can have rapid claim, administration

and sales processed at any of its dealerships

across the country. Transporters already fa-

miliar with Scania customer service will en-

joy a seamless crossover experience while

clients new to the brand should have more

than their expectations met. At the outset of

securing a policy, clients can expect a full

needs analysis to be completed. Following

this, a transport related product can be suit-

ably matched to their requirements and any

additional policies tailor-made to optimise

their cover and, more importantly, their total

operating cost. All insurance solution policies

are based on the transport policy that is a

standard industry minimum requirement.

The new insurance solution was introduced

at the beginning of September following a

national road show. Scania plans to expand

the solution footprint into Africa and is final-

ising the processes and procedures that will

allow for it to be implemented in sub-Sa-

haran Africa commencing with launches in

Botswana and Namibia in the near future.

At the same time more niche and value-add

products will be introduced to customers.

The insurance solution connects to oth-

er Scania products and services such as

finance, fleet management services and

driver training all of which enable custom-

ers to achieve their desired total operating

economy.

COVER STORY

Scania insurance manager, Belinda Felix.

Scania South Africa maintains a 95 % parts availability in its wholesale network. Repair work and

parts have a one year warranty.

Time is money when it comes to operational

downtime.