AOA Benefit Guide 2016.pub

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American Optometric AssociaƟon
1
Contact Information
Contacts
Vendors Member Services Website / Email
Medical: UnitedHealthcare
Policy Number: 743593 866.633.2446
Dental: MetLife
Group Number: 5913133 800.275.4638
Vision: Vision Services Plan
Group Number: 08104211 800.877.7195
401(k): RPS Benefits 855.909.4030
Long-Term Disability: Mutual of Omaha 800.877.5176
Flexible Spending Account (FSA):
TASC 800.422.4661
Employee Assistance Program (EAP):
H&H Associates 800.832.8302
Benefits Team Phone Email
American Optometric Association:
Wendy Harr - Assoc. Dir. Human Resources
Jeanie Pancer - HR Administrator
Geri Krajcir - Payroll & Pension Coordinator
314.983.4257
314.983.4140
314.983.4235
CBIZ Benefits & Insurance Services:
Donna Clifton - Sr. Account Manager
Rusty Besancenez - Sr. Account Executive
314.692.2249
314.692.5812
314.995.5501
Reasons to Call Who to Call
Claims Questions Carrier / CBIZ
Identification Cards / Numbers Carrier / CBIZ
Pre-Certification Carrier
Provider Directories Carrier Websites
If Drug Prescription is Denied Provider / Doctor
Payroll Issues / Status Changes / Miscellaneous Issues AOA
How to use this resource sheet for questions regarding a medical claim:
1. First, contact Member Services,
2. If issue still unresolved, contact Donna Clifton at CBIZ Benefits & Insurance Services, Inc. for assistance.