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Through their partnership with CBIZ and strong

leadership commitment, the Kansas City Area

Transportation Authority (KCATA) has long supported

employee wellbeing. Despite having robust wellbeing

resources, their unique industry posed communication

challenges that limited their ability to obtain optimal

engagement. The KCATA recognized the need to

expand their program and go beyond what their current

infrastructure provided. With the help of CBIZ, they

devised a successful communication strategy that

incorporated technology and key wellness partners to

expand the reach of the current wellbeing program.

SITUATION

STRATEGIES

RESULTS

1

2

2

3

1:1 ENROLLMENT COUNSELING

Individual consultation with Explain My

Benefits supported employees in making

informed health care and benefit decisions.

WELLNESS PORTAL IMPLEMENTATION

HumanaVitality Wellness Portal offers

opportunities to earn rewards for making

positive lifestyle choices both at home and at

work. Portal integration with activity devices

connects employees across the organization.

ACTIVITY DEVICE INCENTIVE

By engaging in enrollment counseling and

utilizing the wellness portal, employees

were given a free Garmin VivoFit 2. This

incentive not only piqued employees interest,

but provided opportunities for continuous

engagement in the overall wellbeing program.

600

EMPLOYEES

ON THE

HEALTH PLAN

45

YRS IN THE

TRANSPORTATION

INDUSTRY

HIGHEST PARTICIPATION OF ANY

WELLBEING INITIATIVE TO DATE

INCREASED MORALE AND

APPRECIATION FOR LEADERSHIP’S

COMMITMENT TO EMPLOYEE WELLBEING

EMILY NOLL | NATIONAL DIRECTOR OF CBIZ WELLBEING SOLUTIONS

CBIZ BENEFITS AND INSURANCE SERVICES, INC. | 443.259.3287 |

ENOLL@CBIZ.COM

RECOGNIZED AS HEALTHIEST

EMPLOYER BY THE KANSAS CITY

BUSINESS JOURNAL

“SUCCESS IS MEASURED IN A LOT OF WAYS, BUT WHEN I CONSISTENTLY HEAR EMPLOYEES ASK EACH OTHER

‘HOW MANY STEPS HAVE YOU TAKEN TODAY?’ I KNOW WE ARE MAKING AN IMPACT.” - JIM FIGHT, CHIEF HR OFFICER

EXPANDED SOCIAL CONNECTEDNESS

WITH PEERS THROUGH USE OF THE

WELLNESS PORTAL AND ACTIVITY DEVICE

Using Technology to Increase Engagement

CASE

STUDY

KANSAS CITY AREA

TRANSPORTATION AUTHORITY