Through their partnership with CBIZ and strong
leadership commitment, the Kansas City Area
Transportation Authority (KCATA) has long supported
employee wellbeing. Despite having robust wellbeing
resources, their unique industry posed communication
challenges that limited their ability to obtain optimal
engagement. The KCATA recognized the need to
expand their program and go beyond what their current
infrastructure provided. With the help of CBIZ, they
devised a successful communication strategy that
incorporated technology and key wellness partners to
expand the reach of the current wellbeing program.
SITUATION
STRATEGIES
RESULTS
1
2
2
3
1:1 ENROLLMENT COUNSELING
Individual consultation with Explain My
Benefits supported employees in making
informed health care and benefit decisions.
WELLNESS PORTAL IMPLEMENTATION
HumanaVitality Wellness Portal offers
opportunities to earn rewards for making
positive lifestyle choices both at home and at
work. Portal integration with activity devices
connects employees across the organization.
ACTIVITY DEVICE INCENTIVE
By engaging in enrollment counseling and
utilizing the wellness portal, employees
were given a free Garmin VivoFit 2. This
incentive not only piqued employees interest,
but provided opportunities for continuous
engagement in the overall wellbeing program.
600
EMPLOYEES
ON THE
HEALTH PLAN
45
YRS IN THE
TRANSPORTATION
INDUSTRY
HIGHEST PARTICIPATION OF ANY
WELLBEING INITIATIVE TO DATE
INCREASED MORALE AND
APPRECIATION FOR LEADERSHIP’S
COMMITMENT TO EMPLOYEE WELLBEING
EMILY NOLL | NATIONAL DIRECTOR OF CBIZ WELLBEING SOLUTIONS
CBIZ BENEFITS AND INSURANCE SERVICES, INC. | 443.259.3287 |
ENOLL@CBIZ.COMRECOGNIZED AS HEALTHIEST
EMPLOYER BY THE KANSAS CITY
BUSINESS JOURNAL
“SUCCESS IS MEASURED IN A LOT OF WAYS, BUT WHEN I CONSISTENTLY HEAR EMPLOYEES ASK EACH OTHER
‘HOW MANY STEPS HAVE YOU TAKEN TODAY?’ I KNOW WE ARE MAKING AN IMPACT.” - JIM FIGHT, CHIEF HR OFFICER
EXPANDED SOCIAL CONNECTEDNESS
WITH PEERS THROUGH USE OF THE
WELLNESS PORTAL AND ACTIVITY DEVICE
Using Technology to Increase Engagement
CASE
STUDY
KANSAS CITY AREA
TRANSPORTATION AUTHORITY