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Considered as a

quality of

the individual

but also the interaction of the

individual

with the

society

in which they live.

“The degree to which individuals have the

capacity to

obtain, process

, and

understand

basic health

information and services needed to make

appropriate health decisions

”.

(

Ratzan and Parker (2000),

Institute of Medicine 2004, Health People strategy 2010)

Sørensen

et al.,

2012