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EMPLOYEE PROFILE
Have you recently had a technology
challenge in your store? If you have,
you’ve probably spoken with Andrew Cross
at the IT Help Desk, or maybe one of his
colleagues in the IT department.
The six members of the team stay
busy updating the Blish-Mize website,
working with handhelds, designing
ordering software and more. If a retailer
or anyone in the corporate office or
distribution center has an IT-related
problem, the department is there to help.
“There’s never a dull moment,”
says David Griffin, vice president
of information technology. “Right
now, we’re working on voice-picking
technology in the warehouse. We do
just about any project that comes up
that’s technology-based. There’s always
something we can develop and build to
be better.”
Besides Griffin and Cross, other members
of the department include David Webb,
IT technical and database specialist;
Darren Reder, IT software developer/analyst;
Scott Howard, IT software developer/analyst;
and Mary Therese Lee, computer operator.
Webb was responsible for developing the
Blish-Mize mobile app.
“The obvious best feature of the app is
the barcode scanner that makes it easy to
look up item information,” says Webb.
“The less-obvious best feature is the way
the shopping carts are kept in sync so that
you can start an order from the app and
finish it on our website, or vice versa.”
And the IT department continues to stay
busy. “Right now, we’re working on a new
look for our website, and we’re making
some internal updates to keep systems
running at optimal speeds,” says Griffin.
Have a question for IT? Contact
Andrew Cross at the IT Help Desk by
calling 800-995-0525, ext. 142.
IT Staffers Are Here to Help
The IT staff of (left to right) Howard, Webb,
Griffin, Lee, Cross and Reder.
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Spring 2016 •
Hardlines
Strategies