Feedback from Users
Solicit and document user feedback
Ch i d i
h i
ERP a r eterm nes mec an sm
May take form of
Proactive calls to users
Tally of incoming calls
Emails
W b
e surveys
March, 2013
Feedback from Users
h d f
Met o per ormance
Safety Concerns
Warnings
Alternatives
Equipment and supply availability
Readily available
Practicality
Suggested improvements
Failures
Reference material availability
September 20, 2004