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Dear Colleagues,

It is an honor to welcome you to Phoenix, AZ for the 49

th

Annual Information Technology

Solutions Management for Human Services (ISM) Conference to be held September 18–21. While

the temperatures outside tend to be a bit warm, inside the Phoenix Convention Center, the 2016

conference agenda features

Cool Solutions in the Valley of the Sun

.

The ISM Annual Conference draws professionals from all over the nation and beyond, and

across a broad spectrum of health and human service practice areas, both business and

technology. As always, the conference agenda will be packed with sessions showcasing state

and local government successes, cutting-edge solutions and ideas from the industry sponsors,

and observations and initiatives from our federal partners. Agenda themes are shaped around

how IT can assist health and human service (HHS) programs in meeting today’s challenges, and

include the following:

The ISM Executive Advisory Council and the American Public Human Services Association

(APHSA) Leadership team are also excited to launch the first APHSA Emerging Leaders

Program at ISM. Private- and public-sector staff, nominated by their organizations, will have an

opportunity to participate in several sessions focused exclusively on leadership development.

Each year, a local charity providing critical services in the host city is identified and participants

and sponsors contribute to that organization’s cause. As HHS professionals, we share values of

giving back and paying it forward. These values are reflected in ISM’s “Technology for a Cause”

tradition. This year we are delighted to support Childhelp, a Phoenix-based nonprofit charity

focused on breaking the cycle of child abuse across the nation. Visit the ISM conference website

for details on how to participate in and support the #FiveTooMany campaign.

This special section provides an overview of ISM2016, including agenda highlights, featured

speakers, lodging and registration information, the Emerging Leaders program, Childhelp,

and conference events and activities. Detailed information about the conference, including

registration can be found at

http://www.ismconference.com

.

We sincerely look forward to seeing you in Phoenix, your 2016 destination for

Cool Solutions in

the Valley of the Sun

.

What?

ISM Annual Conference

When?

Sunday, Sept. 18

to

Wednesday, Sept. 21, 2016

WHO?

Professionals from all over the

nation and beyond, and across

a broad spectrum of health and

human service practice areas,

both business and technology.

Where?

Phoenix Convention Center

Phoenix, AZ

Hotels?

Phoenix Convention Center

Hyatt Regency Phoenix

Renaissance Phoenix

Westin Phoenix

Join the

Conversation

ISM has gone digital! Stay

up-to-date during ISM2016 on

Facebook, Twitter, and LinkedIn

for live updates, photos, and

more!

#ISMPHX

www.ISMconference.com

Welcome to ISM2016

see you in Phoenix!

APHSA 49

th

Annual

IT Solutions Management for Human Services (ISM) Conference

Data Analytics

Federal Guidance

Agile/Modular Methodology

Disruptive Technology

Service Delivery

Leadership

Security

Todd Bright

ISM President and

Deputy Director, Operations

Arizona Department of Economic Security

Tracy Wareing Evans

Executive Director,

American Public Human Services

Association