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Phone orders

800-777-8844

• Fax orders

800-315-8388

358

Reason

code

All claims must be reported to UNFI

within 5 business days of receipt of goods

Please submit to UNFI Claims Department

Email

erclaims

@ unfi.com

Fax

877-842-6352

Item #

Description of product

UPC number

Request return

of product?

Exp. date or lot #

(required if using code 57)

Store name

Date

For UNFI accounting

Customer ID#

Store contact

use only

Invoice#

Store fax

Credit memo#

Email

Invoice date

Amount $

Reason codes

40, BNR

Item billed, not received.

42N, mispick

Item billed, not received.

42Y, mispick

Item received/not billed. Please include UPC# or description of item sent.

57, quality of items

is unsaleable due to manufacturer defect. Please include lot number and expiration date.

Also indicate the reason for return (ie: broken seal, no label, etc).

58, received damaged

Must include type of damage (ie: dented, crushed, broken, leaking, etc).

59, out of date

Product outdated/short dated, according to UNFI/Select policy, must be reported upon receipt.

Please indicate expiration date.

66, misordered

Product must be in its original packaging and in sellable condition. All misorders are processed

with a 15% restock fee, as well as a call-tag fee.

other:

Quantity Each or

Case

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No