Marketing valuation draft 8.11.18

Terms of Engagement for the Sale or Letting of Real Property

d) Management of a property

Our use of personal data is subject to your instructions, the EU’s General Data Protection Regulation (GDPR), under which we are a Data Controller, and our duty of confidentiality. We endeavor to provide every protection possible to your data but should you have cause for concern or general enquiry please contact us. Contact Details: Data Privacy Manager at Brown & Co. Property and Business Consultants LLP at The Atrium, St George Street, Norwich NR3 1AB dataprotectionmanager@brown-co.com In order for us to provide you with services we need to collect personal data for various purposes including updating and enhancing client records, analysis to help us manage our business, statutory returns and legal and regulatory compliance. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. We will process (that means collect, store and use) the information you provide in a manner that is compatible with GDPR. We will endeavor to keep your information accurate and up to date and not keep it for longer than is necessary. Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure. The information you provide will be used by us primarily to provide services to you. This will include updating and enhancing client records, analysis to help us manage our business, statutory returns and legal and regulatory compliance. 15.2 W HY DOES B ROWN & C O NEED TO COLLECT AND STORE PERSONAL DATA 15.3 H OW B ROWN & C O USES YOUR INFORMATION

e) Farm business consultancy

f) Marketing.

g) Surveys or schedules of dilapidation.

h) Architectural, planning and development advice.

12.2 In each instance, the firmmay earn some form of remuneration. 13 DISCLOSABLE INTERESTS 13.1 We will disclose both to you and a buyer any connection which the firm or any of its employees or associates may have with either party, either directly or indirectly, or with any member of their respective families. Should the firm become aware of any such connection, it will advise you in writing. You are responsible for advising the firm if you are aware of, or become aware of, any such connection. 14 LIABILITY 14.1 The liability of the firm for any claim in contract, tort, negligence, for breach of statutory duty or otherwise, for any loss or damage, costs or expenses howsoever caused arising out of or in connection with the services shall, in relation to each matter, be limited to the sum specified in the letter of engagement or, if no sum is specified, the sum of £20 million. 14.2 Nothing in these terms shall be construed as excluding or limiting our liability for fraudulent misrepresentation, or death or personal injury caused by our negligence. 14.3 We shall not be liable for any indirect loss or damage, or any loss of profit, income, production or accruals howsoever caused or arising, whether in contract, tort, negligence, for breach of statutory duty or otherwise. 14.4 In the event that we are prevented by circumstances beyond our reasonable control from providing the agreed services, we will notify you as soon as reasonably practicable of the nature and the extent of these circumstances. If, as a result of these circumstances, we are unable to meet any deadlines (including that for completion), any such failure will not constitute a breach of our agreement. We will not be liable for any such failure arising from any such circumstances notified to you. Any deadline or estimated date for completion of the services will be extended accordingly. 14.5 We will not be liable for failing to provide services or advice on any matter that falls outside those agreed in the letter of engagement, and we shall not be obliged to keep you updated of any relevant developments or changes that have occurred since the services were provided. 14.6 We will be entitled to assume that any information or documents that you provide to us are complete and accurate, and we will not be liable for any losses, costs or claims arising out of any errors, omissions or deficiencies in the documents or information. 14.7 The firm alone will provide services to you and your agreement is solely with the firm. You agree that you will not bring any claim whether in contract, tort, negligence, for breach of statutory duty or otherwise against any members, partners, consultants, employees, officers or agents of the firm or of any service company owned or controlled on behalf of either the firm or any of our members or partners. Those members, partners, consultants, employees and agents assume no personal liability for the provision of services and shall be entitled to rely on these terms insofar as they limit or exclude their liability. 15. DATA PROTECTION 15.1 G ENERAL

15.4

D ATA R ETENTION

We will use our discretion to ensure that we do not keep records outside of our normal business requirements. The following is a list of our retention periods:

Purpose

Retention Period

Prospect Marketing

1 year

Client Marketing

3 years

Client File

Minimum 7 years (actual length dependent on type of work)

15.5

T HIRD P ARTIES

We may pass your personal data on to our service providers who are contracted to us in the course of our work with you. For example, we may engage other professional advisers and, in the interest of speed or controlling cost, we may outsource some of our administrative

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