Marketing valuation draft 8.11.18

Terms of Engagement for the Sale or Letting of Real Property

of race, colour, ethnic origin, religion, sex, sexual orientation, gender identity, marital status or physical or mental disability. 20 MARKETING REPORTS 20.1 Any marketing report produced by the firm for the Property is not a valuation and as such will not have been prepared in accordance with RICS Valuation Standards (“The Red Book”) It should not therefore be construed or relied upon, in any respect, as a valuation. 20.2 The firm will be pleased to provide a formal valuation if required, at a fee to be agreed. 20.3 The marketing report is for your private use only and may not be disclosed to third parties or published in any way without the firm’s prior written consent. 21 JOINT AGENTS 21.1 The firm will not be liable for any acts or defaults committed by any other agent where the firm is instructed on a joint agency basis. 22 CONTAMINATED LAND 22.1 The firm will not be responsible for investigating or advising on the existence or otherwise of any pollution including potential land, air or water contamination in respect of the Property or adjoining property, or advising on environmental legislation. 23 REFERENCES 23.1 Where the firm introduces a tenant/assignee /licensee, references will normally be taken up and supplied to you where appropriate. The firm is not responsible for interpreting any reference or accounts, and it is for you or your accountants or other advisors to satisfy themselves as to the financial strength of the proposed buyer/tenant/assignee/ licensee. 23.2 Where not recoverable from the applicant, the cost of obtaining references will be charged to you. 24 SALE/LETTING BOARDS 24.1 It is a criminal offence for more than one “For Sale” /”To Let” board (“Board”) to be displayed on the Property at any one time. If your permission has been given for the firm to erect a Board, you must not then give permission to any other agent to display a Board or display your own Board. You must indemnify the firm for any costs it incurs as a result of the erection of any additional Board. 25 OTHER MATTERS 25.1 These Terms of Engagement replace all previous arrangements, agreements or understandings between you and the firm and no variation or addition to these Terms of Business or alternative or inconsistent terms purported to be imposed before or after these Terms of Engagement are received by you, shall be binding unless agreed in writing. 25.2 All headings in this document are for ease of reference only and shall not affect the interpretation or construction of these terms. 25.3 The firm does not have any authority under these Terms to bind you to any third party to dispose of the Property. 26 OTHER INFORMATION Complaints In accordance with the rules of the RICS, the firm operates a complaint handling procedure, a copy of which is available from any of our offices. If you are dissatisfied with any aspect of our service, you may wish to refer to: (for consumer clients) The Ombudsman Services: Property at PO Box 1021, Warrington WA4 9FE – www.ombudsman-services.org – 0330 4401634; or (for business clients) The Neutral Evaluation Procedure for Surveying Disputes at

IDRS Limited, 70 Fleet Street, London EC4Y 1EU – www.idrs.ltd.uk – tel 0207 520 3800.

Equality Act 2010 As part of its compliance with the above Act, if you need to visit the firm and you think there might be circumstances giving rise to difficulties of access to or within our offices please let the firm know and it will be happy to discuss mutually convenient alternative arrangements such as meeting you at your office or home. Confidentiality It is standard market practice for agents to share with other market participants information about values arising from transactions in which they have been involved. It is how we maintain a clear view of current trends and market values, and much of this information is in the public domain in any event, such as recorded at the Land Registry. Please note that, unless you instruct us in writing that any such information from this transaction should be kept confidential, in signing our terms of engagement you agree to us revealing details of the transaction to third parties.

Complaints

The firm operates a complaints handling procedure a copy of which is available from any of our offices. If you are dissatisfied with any aspect of our handling of your complaint, you may wish to refer to: (for residential agency, lettings & management clients) Property Redress Scheme: Premiere House, 1 st Floor, Elstree Way, Borehamwood, WD6 1JH, www.theprs.co.uk – tel 0333 3219418; or (for other clients) The Centre for Effective Dispute Resolution 70 Fleet Street, London EC4Y 1EU– www.cedr.com – tel 0207 5366116.

Revised 25 th July 2018 © Brown & Co – Property & Business Consultants LLP

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