The Magazine of the FBI National Academy Associates

July/August 2014 | Volume 16, Number 4


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A S S O C I A T E July/Aug 2014 Volume 16 • Issue 4 The Magazine of the FBI National Academy Associates

Features 10 While You’re Away –

Electronic Home Surveillance Program Travis Martinez 12 Philadelphia 2014 Highlights 14 PTSD and the Dirty Windshield Mike Zaro 16 Ten Leadership Myths Debunked Brian D. Fitch Columns 4 Association Perspective 7 Chapter Chat 20 A Message from Our Chaplain 22 Historian’s Spotlight 23 Staying on the Yellow Brick Road Each Issue 6 Strategic, Corporate & Academic Alliances Ad Index – American Military University 2 Quantico Tactical 5 Capella University 25 University of Phoenix – Justice Federal Credit Union





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“Continuing Growth Through Training and Education”

3rd Vice President, Section III – Joey Reynolds Police Chief, Bluffton Police Dept. (SC), jreynolds@fbinaa.org Representative, Section I – Johnnie Adams Deputy Chief, Operations, USC Department of Public Safety (CA) jadams@fbinaa.org Representative, Section II – Kevin Wingerson Operations, Pasadena Police Dept. (TX), kwingerson@fbinaa.org Representative, Section III – Joe Hellebrand Chief, Port Canaveral Police Dept. (FL), jhellebrand@fbinaa.org Representative, Section IV – Scott Dumas Deputy Chief, Rochester Police Dept. (NH), sdumas@fbinaa.org Chaplain – Daniel Bateman Inspector (retired), Michigan State Police, dbateman@fbinaa.org Historian – Terrence (Terry) Lucas Law Enforcement Coordinator (retired), U.S. Attorney - Central District (IL), tlucas@fbinaa.org FBI Unit Chief – Mike Harrigan National Academy Unit (VA) Executive Director – Greg Cappetta FBI NAA, Inc., Executive Office (VA), gcappetta@fbinaa.org

The Magazine of the FBI National Academy Associates A S S O C I A T E


Association President – Laurie Cahill Detective Lieutenant, Ocean County Sheriff’s Dept. (NJ), lcahill@fbinaa.org Past President – Doug Muldoon Chief, Palm Bay Police Department (FL), dmuldoon@fbinaa.org 1st Vice President, Section I – Joe Gaylord Protective Services Manager, Central Arizona Project, (AZ), jgaylord@fbinaa.org 2nd Vice President, Section II – Barry Thomas Chief Deputy/Captain, Story County. Sheriff’s Office (IA), bthomas@fbinaa.org



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July/August 2014 Volume 16 • Number 4

The National Academy Associate is a publication of the FBI National Academy Associates, Inc.

Greg Cappetta / Executive Director/Managing Editor Ashley R. Sutton / Communications Manager

© Copyright 2014, the FBI National Academy Associates, Inc. Reproduction of any part of this magazine without express written permission is strictly prohibited. The National Academy Associate is published bi-monthly by the FBI National Academy Associates, Inc., National Executive Office, FBI Academy, Quantico, VA 22135. The FBI National Academy Associates, Inc. is a private, non-profit organization and is not part of the Federal Bureau of Investigation or acting on the FBI’s behalf. Email editorial submissions to Ashley Sutton : asutton@fbinaa .org. Submissions may vary in length from 500-2000 words, and shall not be submitted simultaneously to other publications. The FBI National Academy Associates, Inc., the Executive Board and the editors of the National Academy Associate neither endorse nor guarantee completeness or accuracy of material used that is obtained from sources considered reliable, nor accept liability resulting from the adoption or use of any methods, procedures, recommendations, or statements recommended or implied.

Photographs are obtained from stock for enhancement of editorial content, but do not necessarily represent the editorial content within.


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On the Cover: The FBINAA’s 50th Annual Training Conference in Philadelphia, Penn- sylvania, was a huge success. This year’s Conference theme, “One Mission, One Focus, One Family” was well received by the attendees, family and guests. Congratulations to Confer- ence Chair Patrick Davis, and Co-Chairs, Joseph Gleason and Michael McLaughlin, as well as all of the Eastern PA Chapter Committee Chairs, members and volunteers, who delivered on their promise to make this year’s Conference an inspiring and fun-filled experience for all.



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by President Laurie Cahill

Conference Memories

G reetings! As I write this article, I hope you are enjoying the summer season, making memories with family and friends, taking some well-deserved vacation time and have been doing things that you feel passionate about. It is important for us to find quality ways to recharge our batteries. When we are revitalized, we can accomplish our work and pursue the goals we have set for ourselves, both personally and professionally. Speaking of memories, I am extremely proud and happy to report that the FBINAA 50th Annual Training Conference in Philadelphia, Pennsylvania, was a huge success in every sense of the word. This year’s Conference theme, “One Mission, One Focus, One Family” was well received by the attendees, family and guests. I would like to express my heartfelt thanks to all of the graduates and their family members who attended the conference in our Nation’s birthplace. Conference Chair Patrick Davis , and Co-Chairs, Joseph Gleason and Michael McLaughlin (Eastern Pennsylvania Chapter President and 1st Vice President respec- tively), as well as all of the Eastern PA Chapter Committee Chairs and members, delivered on their promise to make this year’s Conference an inspiring and fun-filled experience for all. Many classic memories will go down in history, due to the quick wit, humor and class of our highly esteemed Conference Emcee, Paul Butler (South Carolina Chapter Secretary/Treasurer and Chief Deputy, Horry County Sheriff’s Office, SC). Days after the conference ended, I kept smiling as I recalled many of Paul’s comments. I continue to be inspired as I think about all of the special things that happened in the “City of Brotherly Love”, and I wondered how many others were motivated by their experiences as well. In all seriousness, Annual Conferences are an enormous, multi- year effort by countless individuals. Additional thanks must be given to the 2014 FBINAA Executive Board members and the entire Executive Office Staff Team who worked tirelessly to assure that everyone had an outstanding time. Our hard-working Conference planners and many FBI employees, who performed countless hours of service on behalf of the FBINAA, cannot be overstated. Furthermore, we are indebted to SAC Ed Hanko , FBI – Philadelphia Division and Philadelphia Police Commissioner Charles Ramsey and their respective staff members, for their ongoing collaboration and cooperation which added to the suc- cess of the Conference. In addition, the continuous hours of planning, staffing and financial support demonstrated by the Chapters within Section IV, also resulted in the Conference’s success. We also appreci- ate the contributions of every Association Alliance Sponsor during the Annual Conferences, as well as through various FBINAA programs throughout the year. Through their assistance and unwavering support, we are truly thankful to all of our Association Alliance Sponsors. One of this year’s Conference highlights included FBI Director James Comey ’s address to our delegation. The members were reassured to hear Director Comey pledge his ongoing support of the FBI Nation- al Academy program. The Director said it was his intention to continue to update the facilities in Quantico and he made a commitment to shake the hand of each and every FBI National Academy graduate. He also shared his dedication to the entire law enforcement community. We are sincerely grateful to have Director Comey’s continuous support and invaluable leadership, as we continue to carry out the mission and goals of the FBINAA!

There were many training opportunities that surrounded the theme of “Officer Wellness” during the conference. I am proud to re- port that many of the session’s instructors were our very own National Academy graduates. The training and networking opportunities were limitless throughout the program and it is our belief that this will be a conference to be long remembered. One of our continuing goals is to increase the number of FBI National Academy graduates who attend and participate in our Annual Conferences, which are wonderful ways to reconnect and receive the most up-to-date training in our profession. Even if you are unable to attend the Annual Conferences, I urge you to stay connected to your local FBINAA Chapter and become involved in activities and events that are within your region. The abundance of outstanding training and networking opportunities are within your reach if you stay involved within your Chapter. I have made it a priority this year to visit many Chapter Conferences/Retrainers and have been astounded at the ex- ceptional level of instruction and fellowship that occurs all across our Association. Keep up the great work and continue to offer your training events to other law enforcement officers within your area. This will go a long way to promote the FBINAA to officers who may not be aware of the National Academy program or the unique opportunity it brings for excellent local training. Please stay tuned for additional training op- portunities that the FBINAA will be offering in the near future. Once again, I would like to thank you, our valued members, for all that you continue do for the citizens which you serve and those within our own law enforcement family. Following the theme of our Conference, we must take care of our own so that we can take care of others. I wish you and your family members continuing good health and safety always! Thank You and May God Bless You, All!

Laurie Cahill 2014 President



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University of Phoenix 3157 E. Elwood St., Phoenix, AZ 85034 (866) 766.0766 • phoenix.edu

Verizon Wireless One Verizon Way, Baskingridge, NJ 07920 (800) 295-1614 • verizonwireless.com

American Military University 10110 Battleview Pky., Ste. 114, Manassas, VA 20109 (703) 396-6437 • amuonline.com Bethel University 2900 Lebanon Pike, Suite 210, Nashville, TN 37214 (855) 202-6385 • bethelcj.edu

College of Public Service

5.11 Tactical Series 4300 Spyres Way, Modesto, CA 95356 (209) 527-4511/Fax: (209) 527-1511 • 511tactical.com

Capella University 5705 Harpers Farm Rd., Ste. B Columbia, MD 21044-2255 (410) 772-0829 • capella.edu/fbinaa

Justice Federal Credit Union 5175 Parkstone Drive, Suite 200, Chantilly, VA 20151 (800) 550-JFCU • jfcu.org

Colorado Technical University 231 N. Martingale Rd., Schaumburg, IL 60173 (224) 293-5580 • coloradotech.edu Columbia College 1301 Columbia College Dr., Columbia, SC 29203 (803) 786-3582 • columbiasc.edu Herzing University - Enterprise Learning W140N8917 Lilly Rd., Menomonee, WI 53051 (414) 755-9841 • fbinaa.herzing.edu Lewis University One University Pakwy., Romeoville, IL 60446 (866) 967-7046 • online.lewisudu St. Cloud University 720 Fourth Ave. S., St. Cloud, MN 56301 (320) 308-0121 • stcloudstate.edu Saint Leo University P.O. Box 6665, Saint Leo, FL 33574-6665 (813) 310-4365 • saintleo.edu Trident University 5665 Plaza Dr., 3rd Floor, Cypress, CA 90630 (714) 816-0366 x2019 • ritzhaki@tuiu.edu Troy University 100 University Pk., Troy, AL 36082 (334) 670-5672 • troy.edu/partnerships/fbinaa

ecoATM 10515 Vista Sorrento Pkwy. San Diego, CA 92121 (858) 324-4111 • ecoatm.com PoliceOne.com 200 Green St., 2nd Floor San Francisco, CA 94111 (888) 765-4231 • policeone.com Action Target 3411 S. Mountain Vista Pkwy. Provo, UT 84606 (888) 377-8033 • actiontarget.com 3SI Security Systems 486 Thomas Jones Way, Exton, PA 19341 (888) 765-4231 • 3sisecurity.com IBM 1 New Orchard Road, Armonk, NY 10504-1722 (800) 426-4968 • ibm.com UPS 55 Glenlake Pkwy. NE, Atlanta, GA 30328 (404) 828-6000 • ups.com Innovative Data Solutions, Inc. 200 E. Robinson St., Suite 525 Orlando, FL 32801 (800) 749.5104 • imagineids.com Quantico Tactical 9750 Aberdeen Road, Aberdeen, NC 28315 (910) 944-5800 • quanticotactical.com Target 1000 Nicollet Mall, Minneapolis, MN 55403 (612) 304-6073 • target.com

University of Oklahoma College of Liberal Studies

1610 Asp St., Norman, OK 73072 (800) 522-4389 • clsinfo@ou.edu

Upper Iowa University P.O. Box 1861, Fayette, IA 52142 (888) 877-3742 • uiu.edu

Walden University 650 South Exeter Street, Baltimore, MD 21202 (858) 705-4165 • waldenu.edu University of the Southwest 6610 N Lovington Hw., Hobbs, NM 88242 (575) 392-6561 • usw.edu University of Charleston 2300 Maccorkle Ave. SE, Charleston, WV 25304 (800) 995-4682 • ucwv.edu

Beckley • Martinsburg • Online



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The intent of this column is to communicate chapter news. Announcements may include items of interest, such as member news, section activities, events, training calendar, special programs, etc. Refer to the editorial submission deadlines, particularly with date sensitive announcements. Submit chapter news/high-resolution digital .jpg or .tif photos with captions to: Ashley Sutton, Communications Manager phone: (302) 644.4744, fax: (302) 644.7764 asutton@fbinaa.org

served as the Commanding Of- ficer of the Western District Major Crime Squad, Troop G and the Bureau of Professional Standards and Compliance. In 2008, Colonel Meraviglia was promoted to the rank of Captain where he served as the Executive Officer of Central District, then as Acting Com- manding Officer. In 2009, Colonel Meraviglia was promoted to the rank of Major where he served Districts, the Bureau of Criminal Investigations and his current assignment as Acting Lieuten- ant Colonel in the Office of Field Operations. Colonel Meraviglia began his law enforcement career as a police officer with the Trumbull Police Department where he was a patrol officers for three years. During his career, Colonel Meraviglia has earned a number of departmental awards, including Meritorious Service Awards, an Outstanding Award for Public Service and Multiple Unit Citations. Colonel Meraviglia is a graduate of the University of Connecticut Executive Program and the FBI National Academy. as the Commanding Officer of the Western and Central

members of the Maine State Police command staff, Massachu- setts State Police command staff, and Providence, Rhode Island Police command staff. Retired Wilton, Connecticut Police Chief and former Connecticut Chapter President Ed Kulhawik , 184th Session, current Eastham, Massa- chusetts Police Chief (Cape Cod); and retired Connecticut State Police Lieutenant Peter Wack , 225th Session, current Sandwich, Massachusetts Police Chief (Cape Cod) both joined their former Connecticut law enforcement colleagues and brother and sister chapter members at this event. n Colonel Brian Meraviglia , a member of the FBI National Academy’s 226th Session, has been promoted to serve as the Deputy Commissioner/Colonel of the Connecticut State Police. Colonel Meraviglia is a 28-year veteran of the Connecticut State Police. He has worked as a Patrol Trooper, a Resident Trooper and a Major Crime Detective and Sergeant. In 2002, Colonel Meraviglia was promoted to the rank of Lieutenant where he

(L-R) Joe Gaylord and family.

ARIZONA n As most of you should know by now, Arizona’s very own Joe Gaylord will be serving as the FBINA President beginning in January. He was sworn into office at the Annual Training Conference in Philadelphia in July. This quite an honor for Joe and the Arizona Chapter. Congratulations Joe! n After over 40 years in law enforcement in both Pennsylva- nia and Arizona, Paradise Valley Police Chief John Bennett has announced his retirement. Chief Bennett, a graduate of the 188th Session, has been an active ad- vocate on military affairs and for the Arizona Special Olympics. He also served on IACP’s Civil Rights Committee since 2005 and as the President of the Association of Arizona Chiefs of Police in 2012. We wish him a happy retirement. n Arizona State University Police Chief John Pickens , 146th Session, is stepping down after 14 years as the head of that agency. During his tenure, Chief Pickens made several improve- ments to the police department

and served in several outside leadership positions, including serving as the President of the Association of Arizona Chiefs of Police. His law enforcement career also included serving in Missouri and Illinois. Chief Pick- ens is taking on a new responsi- bility with the university as the Executive Director of University Security Initiatives. We wish him good luck in his new role. n Phoenix Police Commander Mark Cousins retired to take the position of Transit Enforcement Head with the Toronto Transit Commission (TTC) in Canada. As a result he had resigned as our Chapter Treasurer. CONNECTICUT n In August, one hundred and thirty active, retired, and guests of Connecticut Chapter members gathered at the United States Coast Guard Academy’s Officers’ Club in New London, Connecti- cut for the chapter’s annual sum- mer luncheon. Keynote speaker was Boston Police Commissioner William Evans , 220th Session. Among the many guests in atten- dance at this year’s event were

(L-R) Connecticut State Police Major Michael B. Darcy (234th Session), Boston Police Commissioner William B. Evans (220nd Session), Frank Darcy, Trooper John S. Darcy, Maine State Police.

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CHAPTERCHAT He earned a Bachelor’s of Science Degree in General Studies from the University Of Connecticut. n Lieutenant Colonel Warren “Butch”Hyatt , also a member of the FBI National Academy’s 226th Session, has been promoted to serve as the Lieutenant-Colonel of the Connecticut State Police. Lieutenant Colonel Hyatt is a 27-year veteran of the Connecti- cut State Police. He has worked as a Patrol Trooper, K-9 Handler and a Major Crime Detective and Sergeant. In 2002, Lieutenant Colonel Hyatt was promoted to the rank of Lieutenant where he served as the Commanding Of- ficer of the Central andWestern Districts Major Crime Squads, Troop A, Homeland Security and the Motor Vehicle Fraud Task Force. Lieutenant Colonel Hyatt was promoted to the rank of Major in 2007 where he served as the Commanding Officer of the Western District, the Bureau of Professional Standards and Compliance and his current as- signment as the Commanding Officer of the Bureau of Criminal Investigations. Lieutenant Colo- nel Hyatt began his law enforce- ment career as police officer for the Milford Police Department for a year and a half. During his career, Lieutenant Colonel Hyatt has earned a number of departmental awards, including Meritorious Service Awards, an Outstanding Award for Police Service and multiple Unit Cita- tions. Lieutenant Colonel Hyatt is a graduate of the University of Connecticut Executive Education Program and the FBI National Academy. He earned a Bachelor’s

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INDIANA n Pictured at the YLP gradua- tion on June 26th, 2014 is Indi- ana Chapter representative Riley Thompson (daughter of Mitch Thompson , 202nd Session) and Josef Eisgruber , a representa- tive of the Society of Former Special Agents of the FBI, who is also from Indiana. Josef received a $1,000 certificate of deposit from JFCU as the top overall YLP instructor’s choice. KENTUCKY n Jeff Abrams was appointed as the new Chief of Police for the Frankfort (KY) Police Department. He is a graduate of the 232nd Session and has been employed by the Frankfort Police Depart- ment for 18 years. LATIN AMERICA/CARIBBEAN n Commissioner Sabine Verstraete , Belgium Federal Police visited her friends and classmates all of 216th Ses- sion, Connie S. Gautreaux , Latin America Sec-Tres 2014, (Retired SAC - TBI ) and Julio H. Gautreaux , Coordinator Plan de Seguridad Cuidadana Ministerio de la Presidencia, Dominican Republic. They took a private tour of the Palacio Nacional Republica Dominicana.

(L-R) Riley Thompson and Josef Eisgruber.

Organization” which was enlight- ening as it created a vision for the officer’s professional future. And, “Understanding the Change Process to Improve Successful Transitions” . This module identi- fied the stages of change, know- ing the predictable concerns of those impacted by the change initiative, and developing a process and strategy to success- fully implement the change. This training program was a prelude to our Chapter hosting a three day Leadership Program that afforded us the opportunity to promote the FBINAA as a premier organization in providing quality and cutting-edge leadership training to 52 law enforcement officials and supervisors. While the NA Graduates were participating in leadership development problem solving exercises, the spouses had the delightful experience of a guided tour and gourmet lunch at the Houmas House Plantation and Gardens – the Houmas House has reclaimed its position as the crown jewel of the Louisiana River Road Plantations. The evening activities included hot boiled crawfish, sausage, corn on the cob, and spicy hot potatoes and of course, jambalaya from the Jambalaya Capital of the World – Gonzales, Louisiana.

in Gonzales, Louisiana from March 17-19, 2014. State Presi- dent Tony Bacala , 219th Session, and other members of the Ascen- sion Parish Sheriff’s Office hosted an outstanding conference. The conference was highlighted by valuable training, constructive networking and great food. The event started on Monday night, with the keynote address by Dr. James F. Reilly, a faculty member of the American Military University, treated the attendees to an intriguing and fascinating story of his experiences and the experiences of the space pro- gram at the President’s Banquet. Dr. Reilly is a former astronaut who flew three space shuttle mis- sions and a former crew member of a deep water submersible who spent 22 days under the ocean for the United States Navy. Dr. Reilly’s visit with the Louisiana Chapter was sponsored by the American Military University. presented by Dr. David Corder- man and Mike Ferrence of the Academy Leadership Associates, LLC. Dr. Corderman and Mike Ferrence are both retired FBI Agents who served as instructors at the National Academy. The training program focused on two main areas of leadership de- velopment: “Personal Vision and its Alignment with the Vision of the On Tuesday, the professional training presentation was

Degree with a concentration in Public Safety Administration from Charter Oak State College. FLORIDA n The Florida chapter regrets to report the passing of Charlie O’Neal on July 6, 2014. Charlie attended the 126th Session and graduated in 1981.

(L-R) Connie S. Gautreaux and Commissioner Sabine Verstraete.

LOUISIANA n The Louisiana Chapter held its 2014 Annual State Re-trainer

The next morning the annual

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as and represents approx. 1200 Constables and their deputies.

memorial breakfast and cere- mony was held honoring our NA Graduates that have passed on. The conference then concluded with the Business Meeting. The attendees were also treated to a hospitality room throughout the week that provided Cajun sausage, fried boudin, fried chicken, sandwiches, deserts and some excellent fermented and distilled liquors (vivacious spirits). The Chapter had the pleasure of the Section II Representative KevinWingerson in attendance. Kevin naturally participated in the golf outing on Monday morning. The Louisiana Chapter would like to express our appreciation to Ascension Parish Sheriff J effWi- ley , his Chief Deputy Tony Bacala and staff for their participation in hosting a conference that rewarded all of the attendees and vendors. n Recently the following mem- bers of the Louisiana Chapter were recognized for their out- standing professionalism: Chief Tim Lentz (220th Session) – Appointed as the Chief of Police for the Covington Police Depart- ment, Covington, LA. Jeffrey S. “Shannon”Womack (212th Session) – Promoted to the rank of Lieutenant – Denham Springs Police Department, Denham Springs, LA.

WESTERN PENNSYLVANIA n On July 31, 2014, Captain Larry Horak of the Margate Po- lice Department (FL), and gradu- ate of the 239th session attended the retirement fete for FBI Special Agent (SA) Glenn R. Bonczek of the FBI’s Pittsburgh field office. Glenn served as the Section Two Counselor for the 239th session which graduated in December 2009. SA Bonczek’s farewell party was held at the Hofbrau House in Pittsburgh. SA Bonczek served the FBI for 29 years. Prior to his bureau service, he

Dan Marsala

NEW YORK/EASTERN CANADA n Don Marsala , 134th Session, recently retired from Vassar College in Poughkeepsie, NY where he served as the Direc- tor of Safety and Security since 1994. Don retired from the Tar- rytown, NY Police Department after twenty years of service and became a Senior Investigator for Pinkerton Investigations in New York City before joining Vassar. NORTHWEST n Lt. Jerome Miller , 214th Ses- sion, retired from the Sioux Falls Police Dept. on April 11th, 2014 after 25 years of service. n Eric Werner , 231st Session, was appointed Chief of Police for the Maple Grove Police Depart- ment (MN) on June 9, 2014.

(L-R) FBI SA Tod Wilson, SA Bonczek and Captain Larry Horak. All three served together as first office agents while employed by the FBI.

drug task force. The previous Director, David Smith , 243rd Session retired to take on a new business opportunity in Naples, Florida. TEXAS n Mike Thompson , 169th Session, was recently awarded the “Constable of the Year “ award from the Justice of Peace Constable Association. It was presented in Wichita Falls Texas on June 26th. JPCA is the largest elected official Association in Tex-

served as a police officer for a variety of departments around the Pittsburgh area. Post retire- ment, SA Bonczek will be serving in a law enforcement capacity with the South Allegheny school district.


OHIO n Donald Hall , 251st Session was promoted to Director of the MED- WAY Drug Enforcement Agency, a multi county

Jones , 250th Session, was promoted to Deputy Chief of the Kennebunk Police De- partment in July 2014.

Daniel Jones

Donald Hall



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Travis Martinez

ELECTRONIC HOME SURVEILLANCE PROGRAM An Innovative Approach to Apprehending Residential Burglars



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the program. If enough money can be raised, RPD will purchase more devices to help the residents protect themselves. The idea for the program was contrived one afternoon when a resident discovered his neighbor’s house broken into while the neighbor was in the middle of a two week Hawaiian vacation. During a check of the exterior, the neighbor discovered a broken window where somebody had gained access and ransacked the residence. Of greatest con- cern was the fact that the suspects had moved several home electronics including the newly purchased 60” flat screen television to the en- try way. Officers believed the suspects might return to steal this property. Police were able to make phone contact with the homeowner who was very distraught and shared the same concern of the burglars returning to steal the rest of the property that had been lined up by the front door. The resi- dent was not comfortable with simply having periodic checks conducted by the volunteers or the house sitter and felt forced to cut his family vacation short because of the burglary. With the cost of changing flights and the ex- pense of non-refundable hotel fees, the costs of the burglary to the resident was going to grow. Instead, RPD officers offered to discreetly at- tach a GPS tracker to the back of the televi- sion. The technology was not going to pre- vent the suspects from returning, but if that television moved so much as a foot, officers would immediately know about it and be able to accurately track its movement. Armed with this knowledge, the resident opted to stay in Hawaii with his family and enjoy the remain- ing week of his vacation. Although the suspects never returned, the resident was grateful their local police department had the capability of electronically protecting his valuables. RPD was one of the very first law enforcement agencies nationwide to deploy the GPS devices in a manner to address prop- erty crime issues. With the success of the GPS tracking program at RPD (67 arrests as of September 2013), several surrounding po- lice agencies have purchased the same type of device and began conducting their own elec- tronic stakeouts. To illustrate the impact the technology has had on apprehending crimi- nals, research conducted as part of a POST Command College project found that 38 out of the first 44 arrests were adults. Each person arrested had a criminal record with the excep- tion of one female who was accompanied by her career criminal boyfriend at the time of the crime. The 38 people had been previously arrested a total of 561 times for an average of 14.2 arrests per individual. Thirty four per-

Every week, thousands of Americans leave their homes to enjoy a vacation. Most vacationers take precautionary measures to protect their valuables in their house by installing alarms or surveillance cameras. Often, they will have neighbors or volunteers from the lo- cal law enforcement agency periodically check on their property. Unfortunately, even when taking these safeguards, residents all too often return to discover that some criminal violated their personal space and stole some if not all of their prized possessions. At a time when they are supposed to be relaxed and rejuvenated, these vic- tims are now stressed trying to balance the return to normal every- day life with replacing possessions, dealing with insurance agen- cies, and fixing damage caused by residential burglars.

I n Redlands, CA, located 50 miles east of Los Angeles in the Inland Empire, the local police department has implemented a new program entitled, “While You’re Away – RPD Electronic Home Surveillance Program.” The program helps address the problem of sus- pects preying on residents who are away on vacation. For years, the Redlands Police Department (RPD) has conducted a vacation house check program that is similar to other vacation house check programs conducted at law enforcement agencies across the United States. Residents can request a volunteer unit to conduct a daily drive by of their resi- dence to ensure the residence does not have any open doors or windows. The program has proven to be in demand with residents con- sistently signed up to partake in the security check. Unfortunately, the volunteer program only allows a law enforcement presence at the residence for approximately five minutes a day. Despite offering such a voluntary service, RPD has experienced a nearly 16% increase in residential burglary between January and July 2013 as compared to the same time period in 2012. Some of those burglaries occurred at res- idences whose owners were away on vacation. Beginning in September 2013, residents who are planning a vacation can now sign up via the RPD internet homepage for the “While You’re Away” program. Before leaving for any extended period of time, residents can arrange to check out a GPS tracking device that can be hidden on items of value that are particularly attractive to burglars such as home electronics, safes, or jewelry boxes. If the residents do not feel comfortable attach- ing the device, they can opt to pick up a lap-

top computer from the police department that has a GPS device pre-installed in it. The resi- dent simply leaves the laptop in a location the suspect will likely see. The motion sensitive device is activated once the resident leaves on vacation through a hibernation feature. Any movement of the device will set off a signal that sends a text message to both the resident and the police. Officers can then use tracking software via the Internet to quickly locate the stolen property and apprehend the thief. RPD has been using the GPS devices manufactured by 3SI Security Systems for over two years to address crime trends in the community. With 68 arrests of career crimi- nals for such crimes as armed robbery, vehicle burglary, metal theft, bike theft, laptop theft, copper wire theft, commercial burglary, fire hydrant theft, construction site theft, and tire theft, RPD has found a low cost method to address crime trends as they arise. With the recent spike in residential burglary, the RPD has turned to the same type of GPS devices to help address the burglary problem. The devices offer the residents the opportunity to participate in a program that will help ease the fear of being burglarized while they are away. Using asset forfeiture money, RPD pur- chased tracking devices at a cost of only $450 each with a $30 a month cell phone service, mapping, and 24/7 technical support fee per device. Residents apply for the program by completing two online applications and submitting a $200 fully refundable deposit. There is no cost to participate in the program. However, residents can make a monetary do- nation that will be applied to help sustain

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and the Dirty Windshield Mike Zaro



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A s law enforcement, we are often called to deal with people reportedly suffering from PTSD . Whether it is actual or just suspected, we are often the first call family members make when they don’t know what else to do. We are also in a profession that wades through the types of trauma associated with PTSD. Many of us may have people in our own departments who are experiencing the symptoms of PTSD and not even know it. With that being the case, it is incumbent upon us to learn as much as we can to bet- ter recognize, prevent, and treat PTSD. Being a neighbor of Joint Base Lewis McChord, we found an excellent resource through the Madigan Army Medical Center’s Department of Behavioral Health graciously provided very detailed information about the causes and symptoms of PTSD. I will attempt to paraphrase here the information they provided but I strongly recommend reaching out to experts in your own areas to provide more in-depth training. I think you will find, like we did, that the experts in this field are eager to educate and share what they know. PTSD can result when a person is exposed to a traumatic event that involves the threat of death, actual death, or serious injury to themselves or others and which involved a response of intense fear or helplessness. After the traumatic event there is no set timeline for when symptoms will appear, it could be months or even years later. When they do, there are three primary categories of symptoms; re-experiencing the trauma, avoiding reminders of the trauma, and increased anxiety or emotional arousal. These symptoms persisting for more than one month are indicative of the presence of PTSD. To the individual, symptoms may present as recurring dreams or intrusive thoughts about the traumatic event, or intense psychological and physiological responses to reminders of the event. What others may see in the individuals is a diminished interest in favorite ac- tivities or general withdrawal. They may also notice sleep difficulties, irritability, trouble concentrating, or a muted range of emotions. We have all heard the plethora of news stories over the last several years that either mention the general topic of or describe someone suffering from Post-Traumatic Stress Disorder (PTSD). These are often stories of a person who has had an emotional break and either harmed themselves or committed a crime that is attributed to PTSD. Unfortunately there are few stories that actually educate people about the true cause and effects of PTSD and even fewer stories about the many people who suffered from it, sought treatment, and overcame it. This prevalence of negative associations can only have the effect of creating and perpetrating a stereotype that is both negative and harmful to the individuals and their families dealing with true PTSD. Many may not seek treatment out of fear of being portrayed as some sort of broken monster who might snap at any minute. The truth is, true PTSD is a specific diagnosis with specific causes and is, most importantly, very treatable.

In addition to the symptoms, we can watch for risk and resiliency factors associated with PTSD that can affect the level of susceptibility to PTSD and also the ability to cope with conditions conducive to PTSD. Not surprisingly physical and psychological health before the event can have an impact. Those with a history of PTSD or depression, substance abuse, or high stress are at greater risk. Conversely, those who are in good physical health, with coping strategies in place and social support are more resilient. There are also things we as leaders can do to help build resiliency. We can provide training and education that builds confidence in the face of trau- matic events, provide peer and social support, and make options available for evaluation and treatment. In addition to keeping an eye on those around us, the example we set in how we take care of ourselves is as equally important. Maintaining our own fit- ness, both physical and psychological, participating in social activities and maintaining emotional aware- ness are critical to staving off and coping with PTSD and setting the example for others to follow. Having read through this I hope it provided a little practical insight into what PTSD really is. In reading through this, and any other literature on PTSD, you will notice that nowhere does it say that PTSD makes someone steal, lie, or commit violent crimes. It is simply a psychiatric diagnosis that can be treated and, to some extent, prevented. I will leave you with an analogy that has helped give me some measure of context to PTSD. Moving through life is like one long road trip. The adversities we face muddy the windshield and cloud our view of the world. Some choose the clean- est, safest roads they can while others, particularly those of us in the military and emergency services, choose the roughest, dirtiest roads with the under- standing that our windshields are going to be dirty and our views of the world will be obscured. Most can maintain their view, although clouded, through the grime of the road. Some of us, those with PTSD, have driven the muddiest of roads so all that can be seen is the dirt and filth of adversity. These are not monsters, nor are they irreparable. They simply need help cleaning their windshield, getting back on the road, and regaining their view of the world. About the Author: Mike Zaro began his career in Law Enforcement in January of 1994 with the Pierce County Sheriff’s Department. In the fall of 2004 the City of Lakewood formed their own police department and Mike left Pierce County to help form the new de- partment. He has worked as a Patrol Deputy, Detective, Patrol Ser- geant, Professional Standards Sergeant, and has been the Assistant Chief with Lakewood P.D. since June of 2008. In addition to his official duties, Mike held the collateral positions of Union Presi- dent, Chair of the Pierce County Metro Canine oversight commit- tee, and Team Commander for Pierce County Metro SWAT. Mike holds Bachelor degrees in Criminal Justice and Sociology from Washington State University, a Master of Arts in Administrative Leadership from the University of Oklahoma, and is a graduate of the 240th session of the F.B.I. National Academy.



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Leadership Myths Debunked

Brian D. Fitch



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Law enforcement agencies are defined by the quality of their leadership. Leaders play a major role in establishing a vision, setting organizational goals, and motivating officers to reach those objectives. On the other hand, law enforcement leaders who espouse the wrong values or who model inappropriate behaviors can create an atmosphere of apathy; frustration; and, in certain cases, corruption and abuse. To further complicate matters, the problems facing today’s law enforce- ment agencies are complex, often requiring the combined talents and efforts of dedicated people throughout the organization. To be successful, today’s lawenforcement leadersmustbeequipped with the skills, knowledge, and attitudes necessary to build trust, inspire others, cultivate organiza- tional change, lead teams, develop cooperation, and promote ethical behavior.

Law enforcement leaders often accept myth over fact because they do not know how to distinguish them. It is only by recognizing and understanding these myths that leaders can ever reach their full poten- tial, as well as help others develop their leadership potential. This article identifies and debunks 10 popular leadership myths. It also offers sug- gestions for how to best avoid each myth, as well as advice on how to better lead officers in today’s complex and demanding environments. Myth #1: Common Set of Leadership Traits One of the oldest and most popular myths surrounding leader- ship is the belief that all good leaders possess a common set of traits. Popular leaders are often portrayed as charismatic, courageous, and de- cisive. According to leadership scholar and author Gary Yukl, although studies have linked certain behaviors with good leadership, no univer- sal set of traits or behaviors has yet been identified that is effective in every instance. 2 In other words, when it comes to leadership, there is no “one size fits all.” Some situations may demand a leader to be decisive and action-oriented, while others may require patience and collaboration. Rather than focusing on a particular set of traits, it appears to be more beneficial to match a person’s leadership style to the demands of their followers and the constraints of the situation. In other words, placing the right leader in the right position seems to be more important than trying to identify leaders with a particular set of traits who will perform successfully in every case. Myth #2: Leadership Requires Formal Authority The second myth is the idea that leadership requires formal au- thority. In other words, the ability to influence others is restricted to individuals appointed to leadership positions. 3 This view is perhaps best reflected by the statement: “When the department promotes me, I will become a leader.” Despite the continued popularity of this myth, it overlooks the simple fact that true leadership cannot be appointed or assigned; it is not based on title or position. Rather, the measure of leadership is influence – nothing more, nothing less. Leadership is the ability to influence, inspire, and motivate others to achieve organiza- tional objectives, regardless of a person’s rank, title, or status. Thus, anyone who is able to inspire others to do more and to become more is a leader. The trust, respect, and credibility that make leadership pos- sible must be earned. Officers will gravitate naturally toward others whom they respect and trust, regardless of the individual’s level of for- mal authority. It is the power granted by others that makes someone a leader, not the amount of formal authority associated with a person’s title or position. Titles are granted, but it is a leader’s character and behavior that earn respect. 4 Myth #3: Leaders Are Born, Not Made The third myth – the belief that leaders are born, not made – is one of the longest standing misconceptions in leadership. 5 The idea that leaders are born with special attributes that make them different from followers can be found as far back as the writings of Plato and Aristotle. Plato maintained that only a select few have the superior wisdom required to lead others, while Aristotle believed that people are marked from birth for subjugation or command. Indeed, noth- ing could be further from the truth. While people may be born with certain predispositions for leadership, most leadership skills can be learned through the right combination of study, practice, and expe- rience. 6 For example, a leader’s abilities to communicate effectively, build trust, and motivate others can all be improved with training,

“Everything rises and falls on leadership”

– John Maxwell

W hile leadership is one of the most important components of any successful law enforcement organization, it is probably the least understood. The image that many officers hold of leadership is often based more on anecdotes, stories, and legends than facts. The heroic vision of leadership featured in the news media and popular press has created a tendency among officers to think about leadership only in the context of authority, titles, and people who are in charge. 1 The idea that leadership requires formal authority is one of several popular myths surrounding the concept and practice of leadership. Many of these myths have persisted for so long that they have assumed an air of legitimacy. However, when stripped of mythology, many officers are surprised to learn that leadership is really about teamwork; empowering others; and prioritizing the goals, development, and successes of others.

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practice, and feedback. While an officer who is naturally a 4 (on a scale of 1–10) may never develop leadership skills that rate a 10, he or she can, nonetheless, improve to a 7 or 8. Myth #4: The LoneWarrior In his book, Leadership Without Easy Answers , Ronald Heifetz asserts, “The myth of leadership is the myth of the lone warrior: the solitary individual whose heroism and brilliance enable him to lead the way.” 7 This myth has become so pervasive in certain law enforcement organizations that officers often shed their responsibilities and accountability during times of crisis in the belief that the leader will save the day. Leadership, rather than being the solitary responsibility of a sin- gle individual, is a collaborative activity. No single person has all the answers, nor is any single person solely responsible for the suc- cesses or failures of a law enforcement agency. Today’s law enforcement organizations are composed of dozens; hundreds; and, in some cases, thousands of employees. The idea of a solitary genius overlooks the fact that lead- ers and followers are engaged in a common mission. Identifying problems, setting goals, and performing the work necessary to achieve those objectives requires leaders and followers The fifth myth is the notion that lead- ership requires charisma. Despite the contin- ued popularity of this myth, this is simply not the case. While some leaders are charismatic and extraverted, many others are not. In his book, Good to Great, Jim Collins points out that many of the most effective leaders in his study were humble, self-effacing, and reason- ably quiet. 9 This is because personality is not equivalent to leadership. While charisma can be a powerful motivating tool, it can also be a liability when used to manipulate or to de- ceive others. Charisma can also create hero worship; effectively shielding the leader from the harsh truths and hard decisions required of his or her position. In many cases, suc- cessful leaders are the very opposite of the popular, flamboyant figures portrayed in the media. Although their effects on follow- ers are undeniable, effective leaders go about their work thoughtfully and quietly. What separates good leaders is not their personali- ties, but their humility, sense of purpose, and abilities to influence and to motivate others. Myth #6: Leaders Are Different Than Followers The sixth myth is the belief that leaders Ten Leadership Myths Debunked continued from page 17 to work together, not in isolation. 8 Myth #5: Leadership Requires Charisma

attitudes, and skills required to be first are not always the same capabilities required to lead effectively. Leadership, by definition, is the ability to influence, motivate, and inspire others to achieve organizational objectives. Thus, it is a person’s ability to influence oth- ers to accomplish organizational objectives and not their ability to innovate that makes someone an effective law enforcement leader. While being first can be good, it does not al- The ninth myth is the belief that “I can lead anyone.” This is the idea that a good leader can lead virtually anyone person or group in any situation, given the opportu- nity. Although some leaders are effective at leading diverse groups of followers under a variety of circumstances, the idea that a single law enforcement leader will be suc- cessful in every instance is simply not true. The best leaders have a clear understanding of their limitations. They understand their strengths, they understand their weaknesses, and they understand when a job is best per- formed by someone else. Good leaders also recognize that every follower is unique, with a distinct set of values, beliefs, and expecta- tions. 15 Whereas some followers may be best influenced by a particular leader or leader- ship style, others are not. Any law enforce- ment leader, regardless of his effectiveness in a given setting, will not be successful in every situation or with everyone. Some followers may be unable to support the leader’s par- ticular style, while others may be opposed to the leader’s beliefs, goals, or values. Thus, part of effective leadership is matching the right leader to the unique characteristics and needs of followers. Myth #10: Leadership Success Is Achieving the Highest Position Possible The tenth, and final, myth is the sug- gestion that the higher an officer is promoted within a law enforcement organization, the greater his or her leadership success. As pre- viously discussed, titles have no leadership value. While an officer’s appointment to a leadership position is often the first step to be- coming a person of influence, simply holding a particular rank or position does not make someone a leader. 16 Leadership requires the ability to influence others. If a person cannot influence others to follow willingly, regardless of his title or position, he is not a leader. This is because true leadership is different than appointed leadership. Leadership is, at its ways translate to effective leadership. Myth #9: “I Can Lead Anyone”

should strive to differentiate themselves from followers. While there is little doubt that cer- tain people possess more natural leadership abilities than others, good leaders focus more on their similarities with followers than on their differences. This is because officers nat- urally follow leaders who best represent the group’s identity and interests. 10 Anytime peo- ple come together as a group, they typically ask (a) What makes this group different? (b) What do members have in common? and (c) How do members compare to other groups? Effective leaders act as the prototype for other members by representing the group’s values, norms, and goals. Followers are also more likely to support a leader who champi- ons the group’s cause, while encouraging the development of individual members. 11 Thus, rather than spending time trying to separate themselves from followers, good leaders look for ways to best represent the group’s identity, interests, and goals. Myth #7: Lead From the Front The seventh myth is the notion that good leaders are aggressive, self-confident, and action-oriented. They take the initiative, establish the vision, control the agenda, make the important decisions, and lead the charge. If you are going to be a leader, according to this view, you need to lead from the front. While there are clearly times when a leader must advance the charge, there are others times when doing so can be counterproduc- tive. 12 Anytime a law enforcement leader leads from the front, it is virtually impossible to direct or modify the actions of team mem- bers bringing up the rear. Conversely, a leader at the rear of the team is able to observe and correct the actions of other members as the demands and constraints of the situation change. Moreover, a leader who continually assumes the lead fails to develop other lead- ers. In his book, Winning, Jack Welch, for- mer CEO of General Electric, points out that a leader’s primary job is to develop more lead- ers, not more followers. 13 It is only by build- ing strong teams, sharing responsibilities, and empowering others that today’s law enforce- ment leaders can develop the next generation of leaders. Myth #8: The Pioneer The eighth myth is the view that being first makes someone a leader. Certainly, many pioneers in their fields have also been effective leaders. Being innovative, however, does not necessarily translate to being a good leader. 14 This is because expertise or special skills in one area does not automatically create leader- ship ability. In other words, the knowledge,

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