2014 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Service Staff Payroll Information

Key Benchmarks

Profile

Average

+25% Profit

+25% Growth

Pay Ranges by Service Position AE Average Low

Revenues

Expenses

$40,864 $66,488

$37,641 $66,500

$45,000 $71,000

Average High

Profitability

CSR

Employee Overview

Average Low Average High

$40,721 $54,239

$41,500 $46,500

$38,255 $53,691

Producer Info Service Staff Info

Processor/Asst CSR Average Low

$26,673 $28,062

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Average High

Technology

Marketing

Average Low Average High COMMERCIAL LINES PERSONAL LINES GROUP LIFE & HEALTH/FINANCIAL *Insufficient Data Claims Average Low Average High AE Average Low Average High CSR Average Low Average High Processor/Asst CSR Average Low Average High Marketing Average Low Average High Claims Average Low Average High AE Average Low Average High CSR Average Low Average High Processor/Asst CSR Average Low Average High Marketing Average Low Average High Claims Average Low Average High

$39,390 $39,390

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Insurance Carriers

Appendix

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$32,506 $42,007

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$37,836 $45,607

$35,875 $37,750

$41,543 $46,987

$24,411 $27,660

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$59,285 $59,285

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2014 Best Practices Study

$32,896 $33,030

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Agencies with Revenues Between $1,250,000 and $2,500,000

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49

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