FBINAA - May 2022 catalog

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WILLINK

REGISTER NOW FOR 2022 FBINAA NATIONAL ANNUAL TRAINING CONFERENCE JULY 30 - AUG 2

IN SIDE

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F E A T U R E S 08 Winning The Tech Battle Over Criminals Todd Adams 10 The Law Enforcement Suicide Data Collection – Participation is the Key Zach Lilly 13 Meet the Candidates: Chief Jason D. Moen, Chief Stephen Hrytzik

18 The Advantages of Going Mobile – How Two Agencies Made It Happen Dale Stockton 22 Three Top Technology Capabilities for Community Policing Marcus Claycomb

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30 FBINAA 58th National Annual Training Conference

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C O L U M N S 04 Association Perspective 07 National Office Update 16 National Academy Update 21 A Message from Our Chaplain 25 FBINAA Charitable Foundation 26 Historian’s Spotlight E A C H I S S U E 06 Strategic / Academic Alliances A D I N D E X – 12 5.11 15 Special Olympics/LETR 20 T-Mobile 24 Panasonic 29 CRI-TAC 59 Miller Mendel – JFCU

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NATIONAL BOARD Association President / KENNETH M. TRUVER Chief, Borough of Castle Shannon (PA), ktruver@fbinaa.org

Representative, Section III / TIM CANNON Special Agent Supervisor, Florida Lottery (FL), tcannon@fbinaa.org

Representative, Section IV / BILL CARBONE Detective (OSI) NYS. Attorney General's Office, New York City Police Department (Ret.), bcarbone@fbinaa.org Chaplain / MIKE HARDEE Senior Manager, Covert Investigations Group (FL), mhardee@fbinaa.org Historian / CINDY REED Special Agent (Ret.), Washington State Gambling Commission, creed@fbinaa.org

Past President / JOE HELLEBRAND Director, Brevard County Sheriff’s Office (FL), jhellebrand@fbinaa.org

1st Vice President, Section IV / TIM BRANIFF Undersheriff (Ret.), Thurston County Sheriff’s Office (WA), tbraniff@fbinaa.org

2nd Vice President, Section I / SCOTT RHOAD Chief (Ret.), University of Central Missouri (MO), srhoad@fbinaa.org

3rd Vice President, Section II / CRAIG PETERSEN Deputy Chief (Ret.), Gulfport Police Department (MS), cpetersen@fbinaa.org

FBI Assistant Director / TIMOTHY DUNHAM Assistant Director, FBI Training Division (VA)

Representative, Section I / JIM GALLAGHER Chief of Police, Central Arizona Project Police, jgallagher@fbinaa.org

Executive Director / HOWARD M. COOK Chief (Ret.), FBINAA National Office (VA), hcook@fbinaa.org

Representative, Section II / LARRY DYESS Captain, Jefferson Parish Sheriff’s Office (LA), ldyess@fbinaa.org

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Q2 2022 | Volume 24/Number 2 The National Academy Associate is a publication of the FBI National Academy Associates, Inc.

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CALL FOR ASSOCIATE MAGAZINE ARTICLE SUBMISSIONS Call for Article Submissions on 21st Century contemporary trends, challenges, and issues facing the global law enforcement community. The National Academy Associate Magazine, the official publication of the FBI National Academy Associates, is seeking subject matter experts 21st Century Policing Topics for Consideration: LEADERSHIP DEVELOPMENT AND CURRENT TRENDS COMMUNITY POLICING BODY-WORN CAMERAS LEGISLATION AND IMPLEMENTATION EXTREME RADICAL GROUPS AND INTERACTIONS ON BOTH LEFT AND RIGHT HOMEGROWN RACE = BASED VIOLENT EXTREMISM CIVIL UNREST AND PROTEST ISSUES: PROTEST PROCEDURES/ACTIONS TACTICAL RESPONSE RECRUITING MEDIA RELATIONS FINANCES/BUDGETS DURING TIMES OF CRISIS RECRUITING DIVERSITY OFFICER HEALTH AND WELLNESS RETIRED MEMBER FITNESS to write original, unpublished, continuing law enforcement-related education articles.

Howard Cook / Executive Director, Publisher John Kennedy / Director, Communications & Grants, Editor in Chief Bridget Ingebrigtsen / Editor Dave Myslinski / Design © Copyright 2022, the FBI National Academy Associates, Inc. Reproduction of any part of this magazine without express written permission is strictly prohibited.

The National Academy Associate is published quarterly by the FBI National Academy Associates, Inc., National Office, FBI Academy, Quantico, VA 22135.

The FBI National Academy Associates, Inc. is a private, non-profit organization and is not part of the Federal Bureau of Investigation or acting on the FBI’s behalf. Email editorial submissions to info@fbinaa.org. Submissions may vary in length from 500-2000 words, and shall not be submitted simultaneously to other publications. The FBI National Academy Associates, Inc., the National Board and the editors of the National Academy Associate neither endorse nor guarantee completeness or accuracy of material used that is obtained from sources considered reliable, nor accept liability resulting from the adoption or use of any methods, procedures, recommendations, or statements recommended or implied.

Photographs are obtained from stock for enhancement of editorial content, but do not necessarily represent the editorial content within.

EDITORIAL DEADLINE

ADVERTISING DEADLINE

PUBLICATION DATE

ISSUE

Q3

6/1/22

6/15/22

8/15/22

Q4

9/1/22

9/15/22

11/1/22

Q1

11/1/22

11/15/22

1/9/23

Q2

2/1/23

2/15/23

4/3/23

CYBER CRIME AND MANAGEMENT LAW ENFORCEMENT AND COVID-19 LIFE AFTER LAW ENFORCEMENT OTHER

On the Cover: Guitars outside the Rock and Roll Hall of Fame, Cleveland, Ohio. Photo by Andrew Hitchcock.

For submission guidelines, please visit www.fbinaa.org.

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ASSOCIATION PERSPECTIVE

Ken Truver

I n any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing.” This quote from President Theodore Roosevelt is timeless. Did you know that he was once the Police Commissioner for New York City? (Of course, you did.) I think of this quote when I discuss the Active Bystander- ship for Law Enforcement Project (ABLE) . I promised to focus on training, and specifically ABLE, during my tenure as your Associa - tion President. We are making headway, but even in my own state of Pennsylvania, not at the speed with which I like things to move (which is…FAST). If you haven’t been introduced to ABLE , please visit our website at Active Bystandership for Law Enforcement Project (fbinaa.org) , which describes in detail the project and the work - flow to get involved. To be trained in ABLE , your agency must commit to its tenets and be accepted into the program. I urge our law enforce - ment colleagues to research the benefits of developing a culture of doing the right thing always, and at minimum doing some- thing to save a colleague or citizen from harm. In addition to promoting ABLE , your National Board signed an MOU with Special Olympics in late 2021, to “ Engage the FBINAA to raise awareness about Special Olympics….and build positive attitudes towards people with intellectual disabilities” and to “Collaborate in planning and conducting activities that increase the number of law enforcement officials involved in the Law Enforcement Torch Run and related activities.” When you see Special Olympics programs coming to your jurisdiction, please support them in any way you can, raise funds as a group, promote events, assist with messaging, etc. The Special Olympics mission is to “change attitudes toward people with intellectual disabilities and to transform lives through the joy of sport, every day, everywhere.” Please get involved in these events and promote your support on your social media plat- forms. We know that law enforcement professionals don’t do a great job of advocating for ourselves with positive messaging. Don’t be afraid to let your peers and the public know about all the good things you are doing in your communities. Your National Office Team continues to build out expanded training opportunities and programming. Through our Strategic Alliance partnership with the Legal and Liability Risk Manage - ment Institute (LLMRI), our FBINAA Leadership Certification Program continues to develop and enhance our Gold Standard of education and training for law enforcement leaders across the world during these critical times. The program is a series of courses, open to all law enforcement professionals, that encompasses the latest strategies, techniques, and real-world leadership scenarios to prepare participants to better lead their respective units, shifts, or agencies into the unpredictable future of law enforcement. Dear FBINAA Members and Friends,

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The National Office Team, your National Board, our Confer - ence planners, and the Ohio Chapter continue to collaborate on training and programming for the FBINAA National Annual Training Conference to be held in Cleveland, July 30 - August 2, 2022. If you haven’t registered, please consider doing so. The Ohio Chapter has spent an inordinate amount of time preparing a world-class event for delegates and guests. Your Governance Committee, National Board and National Office Team also continue the process of updating policies and other guiding FBINAA documents. We know that these are liv - ing instruments that need tending to on a continual basis. We promise to treat them with the reverence they deserve and to be transparent in our intentions and actions in this regard. During my writing of this final address as your FBINAA National President, I had the honor of attending the graduation ceremony for FBINAA Session 281. I am always grateful for the opportunity to return to Quantico. I promise you, that for me, it never gets old going back, and especially during the year of our 50th anniversary on the Marine Corps Base. We continue to be thankful to the FBI Leadership for their vision, their continued partnership, their hospitality, and for hosting us in our magnifi - cent footprint at the FBI National Academy. I enjoyed visiting with the Chapter Leadership at our annual Chapter Leadership Summit at the end of March. When you get a chance, please thank your Chapter Officers for the time and commit - ment they have made to further develop and promote the FBINAA. I am indebted to the Chapter Leaders, the National Board, Howard Cook our Executive Director, and the National Office Team for their roles in making my year as President enjoyable and productive. I thank Past President Joe Hellebrand for his years of service to the Association as he transitions off the Board, and I welcome incoming President Tim Braniff . The FBINAA will continue to be in good hands under his leadership. I want to thank Chaplain Mike Hardy for coordinating and developing the FBINAA Spiritual Leadership Network. Please read about his vision in this issue’s A Message from Our Chaplain .

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RENEW YOUR MEMBERSHIP NOW

CELEBRATING 50 YEARS A T Q U A N T I C O WWW. F B I NAA . ORG

STRATEGIC ALLIANCES DIAMOND LEVEL

ACADEMIC ALLIANCES

MAGNA LEVEL ALLIANCES

CHAMPION LEVEL

PLATINUM ACADEMIC ALLIANCES

AMBASSADOR LEVEL

PREMIER LEVEL

GOLD ACADEMIC ALLIANCES

FORUM-DIRECT ® YOU’RE COVERED

SILVER ACADEMIC ALLIANCES

AFFILIATE LEVEL

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Continued from "Association Perspective", on page 4

NATIONAL OFFICE UPDATE FROM THE EXECUTIVE DIRECTOR

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If there was ever a time we need spiritual guidance, that time is now. Just as it seems we are emerging from one crisis, another develops. As COVID abates, war emerges. Please pray for our col - leagues and FBINA graduates all over the world, especially now for our friends and their families in Ukraine. The FBINAA Charitable Foundation stands at the ready to assist members in need. Finally, I’ll finish with another President Roosevelt quote, “We can best prove our thankfulness to the Almighty by the way in which on this earth and at this time each of us does his duty to his fellow men.” I am proud to say that I have witnessed this “duty” in the actions of many FBINA graduates. Continue to be proud of your accomplishments and your contributions to law enforce - ment in all forms. I cannot adequately express how truly blessed I am to have your support and friendship over the past eight years. Thank you!

Howard Cook

F rom COVID-19 to storms to civil unrest, it has been a LONG two years for law enforce - ment executives. Does the cur- rent budgetary and regulatory climate leave you frustrated and exhausted? Are recruit - ment and retention issues grinding you down? Do you and your staff feel underappre - ciated, despite your agency’s commitment and loyalty to your community? Now’s the time to remove obstacles, re- think processes, and embrace change to move public safety forward.

Sincerely,

Join your fellow NA grads at this year’s 58th National Annual Training Conference in Cleveland and learn why the FBINAA Conference is the highlight of the year for our members and profession. Expand your network as you exchange ideas with fellow NA session mates and grads. Gain insight into trends and pitfalls, find innovative vendor solutions, and ask questions of expert speakers. You’ll leave Cleveland inspired, energized, and ready to take on the challenges of today—and tomorrow. Our co-host Ohio Chapter and the FBINAA Training Committee has put together a world-class agenda. This year’s National Annual Training Conference features six keynote presentations that include Jocko Willink , CEO and Co-Founder of Echelon Front, Commissioner Keechant Sewell , NYPD, FBINA Graduate Session 235, Christopher Wray , FBI Director, 23 educational breakout sessions, 50+ sponsors, and 160+ exhibitors. Not to mention the hours of networking and social events for you and your family. We hope you’ll be able to join us in Cleveland! This year marks the 50th Anniversary of the opening of the new FBI Academy at Quantico. This also commemorates 40 years of the Yellow Brick Road, 29 years of the FBINAA National Office headquartered at the National Academy, and 24 years of the Youth Leadership Program (YLP) – our crown jewel! Along with the National Academy Unit staff, we will continue to celebrate and memorialize this milestone throughout the year through this publication, other member communications, and at Conference. The formal celebration will be scheduled in October. Keep your calendars open.

Kenneth M. Truver FBINAA President Chief of Police, Borough of Castle Shannon (PA) FBINA 225

Stay safe, stay well...

Howard M. Cook FBINAA Executive Director FBINA 224

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WINNING THE TECH BATTLE O V E R C R I M I N A L S

TODD ADAMS

Criminals are getting more proficient in using digital technology to commit crimes and hide their activities. With their resources already stretched thin, law enforcement agencies are under mounting pressure to combat this new threat. Solving the problem will take changing investigative methods, workflows, and culture.

T he proliferation of digital devices has been an unintentional boon for criminals. The devices' advanced capabilities have made it far easier to commit and conceal illicit acts today than in pre-Internet days. So prevalent are these devices that a recent report revealed that evidence taken directly from cell phones was used in 96% of criminal cases. At the same time that law enforcement agencies are trying to stay ahead of criminals in the digital technology war, other problems are also hampering their efforts. First, budget cutbacks, early retirements and "defund the police" proposals are straining financial resources. Second, hostility from the very neighborhood citizens they serve and protect add to police burnout and low morale. Third, controver - sial actions by a relatively small number of officers make policing harder for all and undermine community trust. With a "rush to judgment" by the public only a mouse click or social media post away, it's not surprising that law enforce - ment agencies are second guessing how they should police while criminals continue to become more aggressive in committing crimes via their digital devices. THE DATA DELUGE The intersection of tech-savvy criminals and hobbled police forces has led to a growing public safety gap in citizen protec - tion. If it's more difficult for the police to do their job while criminals exploit holes in the system, the public suffers.

With the staggering variety and availability of digital de - vices—cell phones, apps, the Cloud, wearables—it's no wonder that criminals are having a field day while police are struggling to keep up. Interestingly, the devices themselves aren't the prob- lem. The amount of data produced, distributed, and archived is the real culprit. Even in a "simple" case, law enforcement agencies must wade through an ocean of data to find leads, uncover criminal networks, make connections, or identify other areas to investi - gate. More robust encryption capabilities add yet another layer of difficulty. The ramifications of these obstacles affect every part of the investigation: • Important pieces of evidence can be overlooked. • Data can be improperly secured, mishandled, or compromised. • Incomplete analysis of voluminous data dumps can allow important evidence to be missed. BUT ALL IS NOT LOST True, digital devices seem to have given criminals the upper hand, but law enforcement agencies can fight back in two strate - gic ways: bringing their investigative procedures up-to-date and reforming the entire investigative culture.

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THE LAW ENFORCEMENT SUICIDE DATA COLLECTION – PARTICIPATION IS THE KEY

ZACH LILLY

For too long, many members of the law enforcement community avoided discussions regarding mental health, but this has started to change in recent years. Some agencies have begun to implement mental health programs that have the potential to make a lifesaving difference. But the key to the success of these programs is participation. Many law enforcement professionals are hesitant to speak openly to peers about their mental health. The law enforce - ment community must continue the fight to overcome this stigma and achieve real change. Stigma can be defeated with information, and the information available now shows that law enforcement suicide is far more common than many people may want to admit. No one is in this fight alone. Help is avail - able, and current legislation is making it more accessible to the law enforce - ment community. I n June 2020, former President Donald Trump signed the Law Enforcement Suicide Data Collection (LESDC) Act into law. The purpose of the act is to better understand the cause of suicide in law enforcement and prevent future law- enforcement suicides. Law enforcement agencies voluntarily provide the following information to the LESDC program on suicides and attempted suicides that occur within their agencies: • The circumstances and events that occurred before each suicide or attempted suicide • The general location of each suicide or attempted suicide • The demographic information of each law enforcement officer who dies by or attempts suicide • The occupational category, including criminal investigator, corrections officer, line of duty officer, or 911 dispatch operator, of each law enforcement officer who dies by or attempts suicide • The method used in each suicide or attempted suicide Information is gathered using the LESDC application on the FBI’s Law Enforcement Enterprise Portal (LEEP) . The act stipulates submissions may only be made by a law enforcement agency. However, due to the high level of privacy and the fact that no directly identifiable information is gathered, the LESDC program will only accept incident submis - sions from the officer’s employing agency or the agency that investigated the incident. This policy helps mitigate the possibility of duplicate incident submissions. Because of these stipulations, families and friends are not able to report an incident on behalf of their loved one. In addition, self-reporting of an attempted suicide is not permitted at this time. Agencies must take the lead and report incidents on the officers’ behalf. THE LAW ENFORCEMENT SUICIDE DATA COLLECTION

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Continued from "Public Order Policing in the U.S.: The Crisis and the Cure", on page 10

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MEET THE CANDIDATE CHIEF JASON D. MOEN F ellow FBI National Academy graduates, my name is Jason Moen , proud graduate of Session 252 of the FBI National Academy and a candidate seeking to be your next Section IV Representative to the FBINAA National Board in 2022. My rewarding and successful tenure as 2020 President of the New England Chapter has inspired me to seek service to the Association at a national level. With the Association’s core values of knowledge, courage, and integrity in my heart and mind, I humbly ask for your support as I seek the position of Section IV Representative on the National Board. I am proud and honored to share a bond with each of you. A bond unlike any other in the law enforcement world. A bond that was forged at Quantico. That bond is renewed time and time again with a simple question, “What Session?” Attending the 252nd Session of FBI National Academy in 2013 was a truly humbling experience and one of the absolute highlights of my career so far. The friendships and relationships made there endure to this day. If entrusted with the opportunity to serve as your Section IV Representative, know that I will work diligently to further the Association’s vision for continuous development of the world’s strongest law enforcement network. I believe that exceptional training and enduring partner- ships are key to attracting new members. Branding the asso - ciation as the premier law enforcement leadership network through the presentation of high caliber leadership and training opportunities will be vital to the success of the association. As your Section IV representative, member recruitment and reten- tion would remain one of my top priorities, as our association is only as strong as its membership. I am committed to serving the membership and will base my service on my three personal cornerstones: Accountability, Consistency and Transparency . Open lines of communication with members and chapters are critical to the success of the association, as is maintaining accountability and transparency. As your Section IV representative, every decision I make will be in the best interest of the members, chapters, and association. My desire to serve others started at a young age. I joined my local volunteer fire department at the age of 14 and spent the next thirty-two years serving my community as a volunteer firefighter. I rose through the ranks and served the last six years of my volunteer career as Fire Chief. A ride-along in 1993 with a good friend – and now fellow graduate of the National Academy – sparked a desire to take my public service in a different direction. For the last 27 years, I have

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had the honor of serving the citizens of Auburn, Maine as a police officer. My career with Auburn began in 1995 as a patrol officer, rising through the ranks and in November 2018, I was sworn in as Chief of Police. I remain very active with the Maine Chiefs of Police Association, serving as chair of the policy development committee. I am also a Team Leader for the Commission on Ac- creditation for Law Enforcement Agencies (CALEA), conducting accreditation assessments across the country. I have learned much in my years of public service. Like you, I believe in accountability, consistency, and transparency. And I have done my best to build my life and my career on honor, in- tegrity, and excellence. Know that I will embrace the opportunity to use my knowledge, my vision, and my passion for teambuild - ing, collaboration, and service as your Section IV Representative to the FBINAA National Board.

Please do not hesitate to connect with me at JMoen@auburnmaine.gov or by cell phone at 207-576-5292 .

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Continued from "Meet the Candidate", on page 13

MEET THE CANDIDATE CHIEF STEPHEN HRYTZIK F ellow FBI National Academy graduates, My name is Stephen Hrytzik , a proud graduate of Session 221. I am asking for your support as I seek to be your Section IV Representative. I have served the community of Powell for 31 years, one of the fastest growing communities in Ohio. I started my career as an undercover drug officer then moved to patrol. I was promoted to Sergeant, Lieutenant and subsequently Deputy Chief. After serving 11 years as Deputy Chief I was promoted to Chief in September of 2019. Like most of you, I view this profession as a calling. There are few things in life that give me as much joy as serving others and helping improve the lives of the people around me. When I arrived at the academy in 2005, I was humbled to be surrounded by so many accomplished leaders. The academy helped me realize that although I came from a smaller depart- ment, we all shared a common goal. It made me proud to be a part of something bigger than myself. Everyone has these stories of their time at Quantico. That’s the beauty of this shared experi - ence – we are all connected. Shortly after graduating, I began serving the Ohio Chapter in several positions, including Chapter President in 2017. I wanted to give back to the association that had given me so much. Throughout my time being involved in the Ohio chapter, I met some of the best people, not just law enforcement professionals. I lean on them as mentors and they have become some of my closest and most trusted friends. In an effort to broaden my understanding of our association, I joined the National Membership Committee and Youth Leader - ship (YLP) Committee. Through my exposure to these commit- tees, I’m able to see firsthand the passion, dedication and drive of our NA leadership and staff. I learn something new every time we meet. My experience and the relationships I’ve formed through - out my journey led me to this moment. In the fall of 2019 at the Section IV meeting in Pittsburgh, Pa. I announced my candidacy for Section IV Representative and my intent to participate in the 2022 campaign. Little did any of us know what 2020 and 2021 would hold for us, or how it would impact everyone’s lives. Although we, as law enforcement professionals, were impacted and attacked on many fronts, we stood strong, learned from our experiences and found ways to better serve our communities. In the late summer and fall of 2021, chapters in section IV began hosting in-person training events. I was excited to finally connect (in person) with members, listen to their needs and share my vision.

I’ve identified several areas that are priorities for our sec - tion’s membership. As your representative, I would spend my time focusing on these goals: • Stay connected to all Section IV members It is important that all of our members understand how vital they are to our success as an organization. • Attend chapter events throughout Section IV Through my travels to chapter events, I have learned the importance of connecting and understanding the needs of the members in each area of the country. We have many leaders at the chapter level who have a great deal of insight and institutional knowledge of what are best practices for our association. • Advocate for chapter ideas and concerns As Section IV Representative, my job would be to listen to our members and provide the executive board insight into issues facing our members. • Look for ways to imporove the membership experience We have so many members with creative ideas. Through my experience the past three years observing the board meeting calls, I understand my role would be to communicate to the executive board the ideas, programs and training our members are interested in supporting. • Communicate National's message When the Executive Board creates policy and direction for our association, it’s the section representatives’ responsibility to articulate to the members the direction and the reason for the decision. It’s also the representatives’ responsibility to the board to report feedback from the membership. I’m fortunate to have received endorsements from the Ohio, Western Pennsylvania, West Virginia, Eastern Pennsylvania and New Jersey Chapters. I have also received individual support from leaders of other Chapters in Section IV as well. As the Chief of the Powell Police Department (Ohio), I have the full support of my City Administration to represent our sec-

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Continued from "Winning the Tech Battle Over Criminals", on page 8

MAKING THE WORKFLOW...WORK The first step in changing the workflow to meet the de - mands of law enforcement today is to come up with an overarch - ing system that addresses the concerns of every member of the investigative team. To that end, agency managers should aim for a system that efficiently and practically interacts with the data at every stage of the investigation. For example, step one would ensure that the data is secured. Step two would prioritize the data. Step three would forward data to the appropriate analysts, and so on. Having the right digital platform for data processing and handling can help law enforcement agencies immensely. When evaluating platforms, agency managers should look for com- plete, end-to-end solutions that: • Make it easy for teammembers to use and share data across departments. • Seamlessly integrate with existing infrastructure • Can be used in multiple environments, whether on-site, in the Cloud, or in a combination of both • Meet ethical standards for privacy, accountability, and legality • Allow for the rapid collection and review of almost any type of digital evidence • Protect, secure, archive, and share data among team members easily • Provide prosecutors with evidence that is court trusted, court ready, and court admissible

TURN YOUR INVESTIGATIVE CULTURE INTO AN ASSET With a modernized workflow and the correct digital plat - form in place, it's time to move on to the second step for trans- forming law enforcement agencies, namely: changing the overall investigative culture to empower investigators and analysts to tackle high-tech crimes more efficiently and effectively. While the previous step focused on technology, this step is about the people. As strong as the technology may be, it will do agencies little good without the right human support. To facilitate that goal, keep these things in mind: • Build and foster an atmosphere of continuous, on-going training for your people. Come up with ways to help your teammembers hone their skills and improve their proficiency. Investing in their self-improvement sends a powerful message and will likely instill deep loyalty to your organization. • Make learning about new technologies a priority. New, more sophisticated and powerful apps will be irresistible for criminals if it can help them stay undetected. Law enforcement agencies need to be just as savvy and knowledgeable. • Recognizing the hard work, dedication, and success of employees—whether individually or as teammembers— builds camaraderie and strengthens overall employee satisfaction that can lead to higher retention rates of qualified employees.

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Sherie Rebollo Unit Chief, FBI National Academy ACADEMY UPDATE T he FBINAA is pleased to welcome new National Academy Unit Chief, Sherie A. Rebollo , to the FBINAA family and to Quantico. As a way of introduction and to get to know UC Rebollo a little better, we thought that a Q&A article would be a good way to begin her quarterly updates to our membership. Editor In Chief: As you moved up the ranks at the FBI, who were some of your role models and why? UC Rebollo: I was fortunate to have excellent role models throughout my FBI career. My last boss, Angel Castillo , I must say, was most influential as he taught me, unbeknownst to him, how to stay calm in the middle of the storm and the virtue of communica- tion. I have always believed a leader should gain their team’s re- spect by inspiring people to be and do their best and that is exactly what he did every day. That’s what I hope to pass on to my peers. EC: Can you tell our members about your management and lead- ership style and your philosophy? UC: As a Manager, I like to take a holistic approach and view of the whole, and identify by priority, areas we could improve, enhance and/or promote, depending on the objective and its impact. As a leader, I believe in empowering individuals to take initiative and lead projects for the benefit of the Program, the team, and the overall collective end goal. I do my best to make my team feel accountable, worthy, and proud through their contributions. I believe in listening, being empathetic and understanding diverse opinions as they all provide different perspectives and approaches to situations. Through everyone’s view, the result usually is one that produces diverse and innovative ideas where we all gain and learn from. TAKING BACK POLICING Law enforcement agencies confront an array of pressures today. As we've seen, public scrutiny of their actions appears to be greater than ever before. Hiring and retaining dedicated of- ficers continues to be a challenge. Calls for budget cuts and early retirements put a financial strain on departments. But the toughest challenge may be the huge advantage that digital technology and digital devices have handed criminals. As these devices and this technology evolve, the challenge will grow tougher still. But law enforcement agencies are not helpless. Putting some strategic changes to investigative procedures and culture in place can leapfrog law enforcement agencies into a more forward-leaning mindset for thwarting crime. One obvious but important caveat: When looking for outside partners to help you integrate these changes efficiently, make sure you do your due diligence. Seek collaborators who are experts in their field and those who have verifiable experience managing data properly and scrupulously. Continued from "Winning the Tech Battle Over Criminals", on page 15

EC: Can you provide us with an overview of some of your priorities and plans at the National Academy? UC: My #1 priority is to deliver excellence in the execution of the National Academy program. The NA has historically been an outstanding course and my intention is to enhance the experience through innovative ideas and methods for an even better experi- ence. EC: Do you foresee any future changes in the format and curricu- lum in the 10-week program? UC: Certainly, the passage of time and our ever-evolving environ- ment forces us to be flexible and adapt in order to be current and innovative. We must remain flexible to adapt to future necessities, always keeping the quality and experience of the students as the primary objective. EC: What do think will be some of your biggest challenges and hurdles now that you are the Unit Chief? UC: I must admit, I have been very lucky with the team I inherited. They make my job easy. My biggest challenges are living up to their expectations and that of the NA excellence bar. Most of all, only work with partners who have as much respect for the lawful collection of data as you do. Even the smallest missteps can unleash a Twitter firestorm and set back necessary law enforcement work. Save yourself the aggravation by working with knowledgeable partners who have a demon - strated track record of integrity. No one said that making changes and fighting crime in this new digital age would be easy. But taking even a few of the steps outlined here will likely result in better policing outcomes, improved morale, expedited justice, and a chance to close the public safety gap. About the Author: Todd Adams brings 25 years of law enforcement experience to Cellebrite. He is primarily responsible for working with law enforcement and government agencies to determine how to prepare for digital policing in the future. He is also responsible for the development and delivery of technical training for Cellebrite solutions to these agencies around the world. Mr. Adams has successfully managed programs and professional services in various countries around the globe and he regularly speaks at industry conferences such as Techno Security, the Digital Forensics Conference, and other similar forums.

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Bay Minette (AL) Police Department Officer Ryheem Dixon uses his smartphone to conduct a follow-up.

Livingston County (MO) Sheriff’s Deputy Jared Kaler. His smartphone/body-worn camera can be clearly seen in its chest mount.

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THE ADVANTAGES OF GOING MOBILE – HOW TWO AGENCIES MADE IT HAPPEN

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DALE STOCKTON

Law enforcement agencies are increasingly embracing the concept of connected officers, made possible by smartphone technology and powerful mobile appli - cations. With full deployment of smart - phones to field personnel, agencies can effectively expand capabilities and pro - vide officers with ready access to mission- critical voice and data, regardless of their location or their proximity to a patrol vehicle. A lthough the sheer utility of smartphones can provide immediate operational benefits, most agencies have limited budgets and for some, it may be difficult to allocate funding for a mobile program. Recognizing this challenge, Mike Sievert, the CEO of T-Mobile , announced in 2020 the launch of an ambitious and unparalleled public-private partnership known as Connect- ing Heroes . The program is a ten-year commitment by T-Mobile to supply free, subsidized, and low-cost smartphone connectivity and technology assistance to state and local first responder agen - cies. This article provides an overview of two law enforcement agencies that have used the T-Mobile Connecting Heroes program to cost-effectively achieve full smartphone deployment to their sworn personnel. BAY MINETTE, ALABAMA, POLICE DEPARTMENT Bay Minette is a town of approximately 10,000 people and covers an area of slightly more than 17 square miles. It’s located in Southern Alabama, about 30 miles northeast of Mobile. Like many small agencies in the South, the Bay Minette Police Depart- ment (BMPD) must carefully manage their budget to ensure the basics get covered. Nonetheless, BMPD was able to provide smartphones to all patrol officers and they did it without spend - ing a dime.

In July 2020, BMPD Chief Al Tolbert began exploring the possibility of obtaining a grant from the Spirit of Blue Foundation, a non-profit organization dedicated to enhancing officer safety through safety-equipment grants. The purpose of the grant was to cover the acquisition of smartphones and then use them with the Connecting Heroes program for the agency's patrol officers. Tolbert's efforts were successful and Spirit of Blue subsequently provided 20 Samsung A51 5G smartphones, enough to equip every patrol officer at BMPD. Chief Tolbert said that issuing smartphones to all officers was previously unachievable due to budget limitations. The combination of the free service provided by Connecting Heroes and the grant from Spirit of Blue changed that. Tolbert said the officers have been using the phones extensively and he has been particularly pleased with the operational benefit for the school resource officers (SROs). "Four of the phones went to SROs," Tolbert explained. "Previ- ously, we were unable to get cell coverage inside the school build- ings due to the type of construction – the signal just wasn't getting through. The Samsung smartphones running on T-Mobile's network are working really well within the school properties and buildings and this allows dispatch to contact the officers with ease." Tolbert shared that the smartphones played an important role in helping the department deal with the challenges of the COVID pandemic. “ We’re a relatively small community and we send an officer pretty much every time a citizen calls. They [citizens] have come to expect that,” he said. “With COVID, in-person contact wasn’t practical, but the officers were able to effectively conduct business by phone. The citizens felt like we were still engaged and it made everyone more comfortable.” Tolbert noted that officers now frequently handle follow-ups or queries by phone, saving a lot of time. Operational efficiency has definitely improved because of the smartphone deployment, according to Tolbert. BMPD of- ficers are regularly using the smartphone’s camera to document crime scenes or crash investigations, something that previously required having a supervisor bring a camera out to the officer’s location. Officers often share operational information using group texts. And ready access to information sources for tasks like iden- tifying an unknown pill no longer require going back to the patrol car to use the mobile computer.

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A MESSAGE FROM OUR CHAPLAIN

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Mike Hardee

FBI National Academy Associates Spiritual Leadership Network

F or those who may not have seen our March FBINAA Member Newsletter, we are pleased to announce the creation of the FBI National Academy Associates’ Spiritual Leadership Network (SLN) . Our hope is to develop a national network of volunteers who serve in an official or unofficial capacity as clergy, chaplain, minister, or spiritual leader for their state and/or international chapters. The need for us to unite in a spiritual way is so very im - portant today. Connecting our state and international chapters’ spiritual leaders with the National Office Team will bring support to those in need more efficiently, unite us in spiritual thought and prayer, and bring us closer together in times of celebration and in times of need. Chapters’ participation is voluntary but our hope is that our network is large enough to serve the needs of the FBINAA membership. The current situation in Ukraine, where the lives of our brothers and sisters are threatened, is one such moment in which the SLN could unite us, as we seek ways to assist, and provide aide, as well as prayer. I hope all of you can contribute and participate in this new initiative to make it a meaningful resource. None of us knows if or when we will need it in our own lives, but we will all benefit from reaching out to those who may need us. By sharing moments of joy and celebration, we can build together a strong and caring network that can better serve our membership. We want to hear the stories of our membership’s great impact on their communities, how we rise together to help our brothers and sisters, and how we contribute to the communities we serve. Most importantly, we wish to share those stories of prayer and sup - port to the families when one of our own has passed. As the National Board Chaplain, I will be coordinating this initiative. If your Chapter currently has someone who now serves or might serve in the future as a spiritual leader and who wants to participate in the SLN, please let us know, or click on the link below to access and apply. All applications will be reviewed by a committee and submitted to the National Board for approval. The FBINAA Chaplain Endorsement Application can be found at https://FBINAA.formstack.com/forms/fbinaa_cea . Please recognize that this is a voluntary assignment, and it is not our ex- pectation that every chapter should mandate a spiritual leader. As the SLN develops, we will keep the membership updated with newsworthy information that is good for the order, to share our blessings, and respond to those in need. Your assistance and participation are greatly appreciated. “Don’t forget to do good and share what you have because God is pleased with these kinds of sacrifices.” Hebrew 13:16

I also want to take a moment to let you know that at this year’s Chapter Leadership Summit , we honored two of our own who died in the line of duty by placing their names on the Hall of Honor at the FBI National Academy. We take a moment to thank them for their ultimate sacrifice in serving their community, their country, and their National Academy Associates family as true heroes. Please keep these officers and their family and friends in your prayers: • Greg Caricle , Phoenix Police Department, Session 229, died March 29, 2020 • Mohammad Monniri , Ministery of Interior, Afghanistan, Session 251, died July 8, 2020 Finally, in the spirit of prayer, I recently found this handwrit - ten poem in my mother’s Bible, which she wrote out for me over 30 years ago. A dear friend and colleague recently sent a copy of this poem in a beautiful frame that I have now hanging over my desk, so that I see it each day. I find it comforting to read as I start my day, and hopefully, it will be a blessing to you as well. Good morning God, You are ushering in another day untouched and friendly new, so here I am asking God if you will renew me too. Forgive my many errors that I made yesterday and help me again dear God to walk closer in thy way. For father I am well aware that I can’t make it on my own so, take my hand and hold it tight for I can’t not walk alone. Now I don’t think she was the original author of the poem but finding her message to me after all these years has brought me closer to God in many ways. These personal messages/ prayers reassure us that we can ask for God’s help, especially when think we can’t go any farther. I invite you to share your special prayer or message through your Chapter Chaplain, or you can send it directly to me and I will try to include them in this quarterly article. This is a great opportunity for us to unite by faith and support each other in times of celebration and times of need. May God bless you and keep you, May God shine his face upon you, May God have mercy upon us all. Amen

Mike Hardee FBINAA Chaplain Session 232

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THREE TOP TECHNOLOGY CAPABILITIES FOR COMMUNITY POLICING

MARCUS CLAYCOMB

For those committed to protecting and serving, having the right technology is not a luxury; it is an everyday necessity. As police departments are asked to performmore services with increased staffing challenges and with fewer resources, adopting and de - ploying the right mobile technology is critical to enabling officers to maintain efficiency on the job and giving back time to interact with the communities they serve. H aving spent more than two decades on the force, I understand first-hand the importance of having the right mobile tools at your disposal. Here are three technology capabilities agencies should consider to best support their current workforce and prepare their departments for the future. 1.NO-LAG CONNECTIVITY FOR DATA-DRIVEN DECISION MAKING Connectivity is a lifeline. Police officers depend on rapid, uninterrupted access to critical programs and data to carry out their work, whether at the station, at home, in a squad car or while patrolling. Even a few seconds of downtime waiting for a connection or signal is valuable time lost. To support officers on the move, reliable connectivity must be a priority. Therefore, any mobile solutions or devices deployed should have multiple cellular and connectivity options. This includes 4G LTE and 5G with dedicated first responder networks and dual-SIM capabilities. Having immedi - ate access to information such as criminal history, vehicle information and call logs helps an officer respond to a situation with all available intelligence at their fingertips. With a mobile device in hand, officers can swipe, click or tap a screen to access secure databases and retrieve pertinent information while en route or on-scene so they’re appraised of a situation before they even arrive. Connectivity is also an important part of an agency’s digital transformation as capitalizing on increasing amounts of data requires strong, consistent bandwidth. While examining an accident

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or issuing a ticket in the field, for example, connectivity helps officers prepare and submit documentation, such as photos and videos, to expedite the filing process. As a result, officers do not need to return to the station during their shift to file reports or complete other labor-intensive, follow-up paperwork after an in - cident. Real-time connectivity promotes speed and accuracy, and equipping officers with the right technology to complete filing or documentation tasks means more time spent in the communities they serve and faster response times. 2.TECHNICAL FEATURES AND DEVICE SPECIFICATIONS THAT ARE READY FOR ANY MOMENT Technology evolves rapidly. Every few years (and, in many cases, more frequently with the recent acceleration of digital transformation), agencies re-evaluate their technology needs. These investments are not small. But, these investments are criti- cal to empower the workforce and realize efficiency gains. How can agencies maximize their investments – not just for the year, but, more importantly, for three to five years (and longer)? It starts with reliability and durability. Choosing a rugged device is a key step in this journey and will help agencies realize a lower total cost of ownership by avoiding the need to replace devices frequently. To withstand bumps, drops and other wear- and-tear, a device should meet military-grade specifications for ruggedness. This ensures that the device is designed with durabil -

ity in mind so the officer can focus on the job at hand rather than the device that was just dropped onto concrete. A device that is dust-, water- and extreme weather-resistant, enables work conti - nuity regardless of the conditions. Next comes the capabilities that are purpose-built to match the needs of the officers in the field. Take speakers, for example. A device with powerful speakers is important to be able to hear in - coming alerts and commands over other noise. Equally important to officers who are in environments where loud noises and mov - ing vehicles are present are noise suppression and echo-cancel- ing microphones for clear communication. It is especially helpful for the accuracy of voice-to-text solutions, which enable officers to dictate reports into a microphone or input voice queries to search for information without needing to take their eyes off the road or incident. Additional features such as backlit keyboards, extreme screen brightness and dimming abilities, and program- mable buttons all enable an officer to perform their duties more efficiently while maintaining situational awareness. Long battery life and having the option to swap in an additional battery pack lets officers continue their shift without worrying about connect - ing to a charger or being tethered to the vehicle. The public sector is a unique field with unique job require - ments. Looking ahead, many agencies are on different digital transformation paths and many tools currently deployed either

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