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SECURITY & COMMUNITY INFO

Ryan Bell, Director of Security

Important Numbers: Emergency 911

FCC Security

239-768-3089 239-334-7754 800-222-1222

Police

239-477-1200 239-433-0080

Florida Power & Light

Fire

Poison Control

In emergency situations (medical, police, fire, etc.), CALL 911 FIRST and then notify Security at 768-3089 or ext. 2301 from within the clubhouse if additional assistance is needed.

Visitors: 1. Preferred Method: Renter can call and leave a message (239-768-1115) with the visitor’s name and expected time of arrival. *If you are prompted to enter your seven digit phone number, please enter the phone number that you have provided us as your primary contact number. If you are prompted to enter your unit number, please enter your four digit member number. 2. Preferred Method: Use the security software smart phone app. Go to the App Store on your mobile device and search for "ISN Gatekeeper Resident" or "ISN Resident Gatekeeper" to download the free app. Open the app and start typing "Fiddlesticks" in the field dedicated for the Community. A drop-down menu will appear; choose "Fiddlesticks". Enter your primary phone number and pin number (this will be the same number and pin you have setup for the automated voicemail system at the gatehouse). 3. As a last resort, the Renter can call and inform the Gatehouse directly (239-768-3089) and the guest or contractor’s information will be manually entered into the security software.

Community Reminders:

• The maximum speed limit throughout the community is 30 mph. • A minimum age of 16 is required to rent or operate a golf cart.

• The gatehouse personnel cannot accept keys, mail or packages from any resident for delivery to others and vice-versa.

Commercial Work and Delivery Times: Monday – Friday 7:00 am – 5:00 pm Saturday 7:00 am – 12:00 pm Sunday No Work Allowed Emergency situations are given special consideration.

Waste Removal Days: Thursday

Horticulture and Recycling

Friday Garbage Please place at curb no sooner than 4:00 pm one day prior to pick-up.

Gatehouse Voicemail

239-768-1115

Gatehouse Main Line 239-768-3089