Cityworks Quick Start 15.3

Office 15.3

Search for a Service Request

1. Select Search from the Service Request drop-down list on the main toolbar. 2. Enter the search criteria in the General , Details , Problem Type , and Custom Fields tabs.

4. Click Search . 5. Select the service requests you would like to open and click Open Selected . You can also click the RequestId to open a single service request.

You may also perform a quick search by entering the number of the desired service request into the search box on the main toolbar and pressing Enter .

The Search Query panel displays the information you entered in the search tabs.

3. In the Visible Fields in Search Results panel, select the fields you would like to display in the search results.

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