Cityworks Quick Start 15.3

Android 6

Create a Service Request

1. On the map, tap the plus signe in the lower- left corner, then tap Service Request on the Select work activity window.

3. Tap the Template field and select the service request template from the Select a Template panel. 4. Tap Create .

When a service request is created, a Pending icon will appear on the service request to indicate that the service request has not been synced yet. To perform a sync, tap the green map pin or the back arrow to return to the map.

5. Before the service request is synced, tap Questions to complete the questions.

A gray service request map pin is placed in the center of the map.

2. Tap the map to change the location of the request, then tap Continue .

The next time you sync the app, the Pending icon will disappear, the gray pin will become a service request pin, and the service request will be synced with the main system.

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