Cityworks Quick Start 15.3

Office 15.3

Create a Service Request

1. From your inbox main toolbar, open a new Service Request . 2. On the Problem List tab, select a domain group and a template from the lists.

A new service request is created.

5. Enter any additional information in the panels of the newly created service request. 6. Click Save to save any changes.

3. In the Incident Information and Caller Information tabs, provide information about the incident or the caller. Note: You can also search for the desired template by entering a keyword on the Problem Keywords tab.

4. Click Save .

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