2018-MKX-Owner's Manual
SYNC™ 3
USB and Bluetooth Stereo issues
Issue
Possible cause
Possible solution
Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then connect it back to SYNC 3. To listen to Apple devices through USB, select AirPlay from the devices Control Center, then select Dock Connector. To listen to Apple devices through Bluetooth Stereo, select AirPlay from the devices Control Center, then select SYNC.
When I connect my device, I sometimes do not hear any sound.
This is a device limitation.
Wi-Fi Issues
Issue
Possible cause
Possible solution
Failed connection.
Password error.
Verify password.
Weak signal.
Check for a poor Wi-Fi signal.
Multiple Access points within range with the same SSID.
Use a unique name for your SSID, don’t use the default name unless it contains a unique identifier, such as part of the MAC address.
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MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
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