MSVCC Strategic Plan

Section 4: Support Services Committee Goals

S1: Provide support services to online students and faculty using current and emerging technologies

Which Strategic Initiative does this support? (Success/Quality/Support/Growth)

Goal

Support

Status In Progress/ Completed/ Ongoing

How will this be measured?

Budget Considerations

Use of Results

Objective

Timeframe

Results

Smarter- Proctoring was implement- ed statewide for all 15 colleges’ 55 testing centers the summer of 2015.

S1:1 – Adopt a proctored test management system

Implementation of proctored test management system

Smarter- Proctoring

Summer 2015

$150,000

Completed

S1:2 – Recommend a revised formula for determining sufficient proctoring services S1:1 – Review and recommend the adoption of a mobile app for communica- tion for online students. S1:2 - Provide and maintain a public resources community that communicates services and

Update Policy & Procedure Manual with revised policy

Summer 2015

0

In Progress

Each college and the MSVCC are in the

Implementation of mobile app

BFAC Mobile App & Texting

process of launching their own

Summer 2015

$40,000

Completed

mobile app and texting component.

Development of resource community

Fall 2015 Spring 2018

$1,000 to hire a course developer

programs available through

MSVCC for faculty and students

ELCA voted to adopt Refer Tutor Report as an additional feature of NetTutor. Plan to have it launched during Fall 2015.

S1:3 – Enhance the current tutoring system to include a referral process

Implementation of tutoring referral system

In progress Complete

Fall 2015

$80,000

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