Grand River, IA-2019 SCC

Enhanced Features

Call Forward Remote Access From any location turn on, turn off or change your forwarding number. $1.95/month How it works: You can use a phone at another location to change your Call Forward on your home or business phone. To access your phone’s Call Forward service remotely: 1. Lift the handset of any phone and listen for the dial tone. 2. Dial the Forward access number provided by SCC Networks®. 3. After the line rings, listen for the special dial tone. 4. Dial your seven-digit home or business phone number that has Call Forwarding and your Personal Identification Number (PIN). 5. Listen for the special dial tone. You are now ready to change your Call Forwarding by dialing the appropriate Call Forwarding code. ACTIVATE DEACTIVATE Call Forward *72 *73 Call Forward Busy *90 *91 Call Forward No Answer *92 *93

Calling Name and Number (Caller ID) See who’s calling before you answer the phone. $3.95/month How it works: When you receive a call, the name and number of the person calling you is shown on your Caller ID display screen. How to use: 1. When you receive a call, wait until your phone completes the first ringing signal. 2. The phone number calling you - and the name associated with that number in phone company records - will automatically appear on your display screen. 3. If you choose to answer the call, the name and number will remain on the screen until you or the caller hangs up. Notes: • Subscription to Calling Name and Number (Caller ID) service requires the lease or purchase of a display phone or an add-on display unit. • If a letter “P” or Private appears on your display unit after the first ring, the caller may have blocked the display of their name and number by pressing *67 before placing the call. You can choose whether or not to answer the call. • If “unknown name,” “unknown number,” “out of area,” or “0” appears, the caller is in an area that does not support Calling Number services or Calling Name Services.

Proceed with one of the three Call Forward functions: Call Forward, Call Forward Busy, Call Forward No Answer.

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