Chivas Performance Guidelines v.Jun 2018

3. Looking Back Meeting cont.

Stakeholder Feedback:

What are the principles of giving and receiving feedback? Feedback should be:-

• Communicated in a Greenline way inspiring Clarity and Commitment using the key skills of Hear, Enquiry, Acknowledge and Straight Talk

• A balance between what is valued about a you and anything else that would be useful for you to know

• A focus on “how” you do what you do – not your general personality

• Generated from something observed by the provider – what they have seen or heard – not what others have told them about

• Specific examples with evidence to support any comments made

• Constructive and reflected over a period of time, rather than just the immediate past

• Easily understood as key stakeholders review their answers before submission

• Useful in helping you to focus on your business competencies

• A key element in constructing your Learning Plans

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