Kitsap Bank Cash Management User Guide

131

Positive Pay

Quick Exception Processing

While processing your items, the Positive Pay system sends you an e-mail notification if there are any exceptions to review. Exceptions represent items that do not match checks issued by the client to the bank, requiring client review of all items. The Exception Type provides the reason why it was flagged as an exception: • Duplicate Paid Item : Item was previously paid. • Paid Not Issued : Bank was never notified of the item issuance. • Stale Date Item Paid : Item was issued longer than 180 days ago (configurable). • Stop Pay Request Match : Item matches a stop payment. • Voided Item : Item was previously voided. Note : Decisions on exceptions must be made by 11:00AM PST. Any items left undecisioned are returned per the default setting. All users at Kitsap Bank are placed into read-only mode after the cut-off time to prevent changes to the automated decision.

Positive Pay: Quick Exception Processing