neocube Operating and installation instructions - model S

12. Operational disruptions

Sooty glass • Wood is too damp. Only use wood that has been stored under cover for a minimum of twelve months with a moisture content of approx. 18%. • The door gasket may not be properly sealed.. Formation of smoke when opening the front door • The throttle valve in the chimney may be shut. Open the throttle valve. • No draft in the chimney. See the section describing the chimney or contact your local chimney sweep. • The cleaning door is not properly sealed or has fallen out. Replace or re-install. • Never open the door when there are flames. It is not possible to regulate the heating • The door or ash pan gasket is not properly sealed. Replace the gasket. • If the draft is too strong in the chimney, the regulating rod may need to be closed. If the stove is not in operation, close the regulating rod. • If the steel panels are burnt or deformed, the stove is not heating correctly. Stop using the stove and contact your specialist.

Poor draft in the stove • Is the chimney too low or the cross-section unsuitable? • Is the chimney or the flue pipe not properly sealed? • Is the door open on another stove leading to the same chimney? Difficult to make the fire in the wood-burning stove • Is the room too big for the stove? • Is the ash pan full? • Is the smoke outlet blocked? • Are the combustion air controls closed? • Is the stove connection to the chimney properly sealed? Stove emits too much heat • Are the combustion air controls fully open? • Is the stove door closed correctly? • Is the ash pan fully closed? • Is there too much fuel?

In the event of operational disruptions that you are not able to resolve yourself, please contact the place of purchase.

13. Declaration of performance

Download the declaration of performance from our website via the following links: www.neocube-fire.com

neocube S – Operating and installation instructions

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