© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

CHAPTER TWO: STANDARD ONE - CASE IDENTIFICATION (SCREENING) AND ASSESSMENT

NATIONAL KEY SKILL SET CHECKLIST Standard 1 Case Identification (screening) & Assessment Care Planning and Goal Setting Case Conferencing Communication Cultural Sensitivity Documentation Financial Acumen Interviewing and Assessment Monitoring, Review and Evaluation Networking and Collaboration

REFLECTIVE PRACTICE EXERCISES

Applying the principles of reflective practice (i.e. self awareness, critical thinking and analytic ability), please identify a client group and/or client to complete the following exercises:

1. Provide one (1) example of when you would put into practice the following key skills within the phases of Case Identification and Assessment - i.e. Case Identification (Screening) phase, Assessing phase and Stratifying Risk (Risk Assessment) phase.

(a) Care Planning and Goal Setting

(b) Case Conferencing

(c) Communication

(d) Cultural Sensitivity

(e) Documentation

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National Skill Set for Effective Case Management Workbook

Chapter Two