PEILCC - 2019 Annual Report

Goal 5 People & Culture

Goal Build a customer-focused, high-performance work environment that results in greater employee involvement, development, innovation and creativity. Objectives 1. Always recruit, retain, and develop the best people. 2. Foster a culture of performance, communication, and engagement. 3. Rigorously establish and promote a healthy, safe, and respectful workplace.

Actual 2017-2018

Target 2018-2019

Actual 2018-2019

Target 2019-2020

Target %

Training Hours per Employee - FTE

17.29

N/A

12.80

N/A

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EMPLOYEE EXCELLENCE Plan

89.56%

100%

69.2%

69.2%

95%

Employee Wellness Rate

98.83%

98%

98.51%

99.4%

98%

Lost-Time Frequency

2.84

5

2.97%

168.3%

8.00

Performance Highlights

The PEILCC continued to re-invest in its employees training and development by providing them with a range of developmental opportunities over fiscal 2019. The PEILCC surpassed its fiscal 2019 goal and provided over 17 hours of training time per employee FTE. This increase above target was in part due to increased opportunities with Wine and Spirit Education Trust (WSET) partnership development which resulted in more training availability in this area. The PEILCC has continued usage of the internal training and development fund to complement efforts made in performance management. These funds are allocated to developmental opportunities that assist employees in achieving their personal career objectives, while simultaneously bridging individual performance gaps that collectively lead to increased levels of organizational success. From an employee engagement perspective, the PEILCC hit over 98% of the target goal in its overall employee wellness rate score in fiscal 2019. Success in this regard continues to be attributed to the diligence of PEILCC leadership in the administration of the

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PEILCC 2018-2019 Annual Report