SSC_post_covid_19_response

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POST COVID-19 response

2020 PLAYBOOK

Welcome

Cover letter page

This proposal, designed specifically for [Client Name], is confidential and proprietary to CompassGroupUSA,Inc.Exceptwithpriorwritten approval by Compass Group, dissemination to others outside of your organization is not allowed. [Client Name] admits that Compass Group may be irreparably harmed by a violation of confidentiality by [Client Name] and, therefore, Compass Group shall be entitled to judicial equitable relief, including injunction and specific performance, in the event of any breach of confidentiality by [Client Name]. This proposal is valid for [XX] days after its presentation and/ or delivery to you.

In keeping with SSC sustainability efforts and green initiative, your proposal is printed double- sided on recycled paper. Please note, SSC, an operating division of Compass Group North America, does not now and has never operated any facilities services operations within any correctional facilities. In addition, our parent company, Compass Group, does not own any companies which provide facilities services operations at any United States correctional facilities.

Table of Contents

A1: Actionable Strategies SOP for Post COVID-19 Recovery

A2: Actionable Strategies High Touch Area for Post COVID-19 Recovery

B1: Priority Implementation

B2: Priority Implementation

B3: Secondary Implementation Intelligent Energy Management

C3: Ramp Up Check List

A1 Actionable Strategies SOP for Post COVID-19 Recovery Classrooms

• Deployment of electrostatic spraying after-hours to add an additional layer of safety • Numbering rows and seats can allow for multiple configurations for each room between cleans: - Hour 1 Odd rows & Odd Seats - Hour Two Even Rows & Even Seats - Hour 3 Odd Rows & Even Seats - Hour 4 Even Rows & Odd Seats • Recording and tracking of critical activities to completion • Quality Control - Regular measurement and reporting • Occupancy based tasking • Increased frequency of high touch disinfection

General Facilities • Additional hand sanitation stands have been deployed throughout campus. • Alcohol wipes available if possible • Evaluate HVAC by building to include: Filters, UV, Needlepoint Bipolar Ionization, Dry Hydrogen peroxide and airflow requirements. BPI and Dry Hydrogen Peroxide may be appropriate for clinics, quarantine dorms or high use spaces. • Staggered start times to allow additional coverage during all building occupied hours. • The use of facial covering was made mandatory when social distancing (6 ft.) could not be achieved. This applies to both the job site and while driving on campus. • Traffic and Social Distancing Signage in all areas and buildings. • ATP testing for high touch surfaces to add confidence.

Dorms • Evaluate areas for quarantine • Additional common space cleaning • HVAC evaluation of extreme importance

Areas of Suspected COVID exposure • Any areas having been exposed to the virus will be cleaned by SSC. • As per recommendation of the CDC, SSC will clean isolated rooms 24 hours after area exposure. • If exposure is in common areas, SSC will disinfect immediately. • An electrostatic sprayer or a canned fog bomb containing an EPA rated virucide will be utilized initially and a wipe down with virucide will be done once fogged.

General Cleaning Procedures

• All general cleaners have been replaced with EPA rated Virucides • Investment in capital items targeting disinfection outcomes • Maintain appropriate par levels of required PPE and disinfectants • A color coded system is utilized on our microfiber towels to avoid cross contamination

Offices/ Transportation

• Utilize a two rag system while cleaning offices to avoid cross contamination • SSC recommended that staff/ faculty clean and disinfect their personal items in their office, i.e. Phone, keyboard, mouse, TV and computer. SSC is willing to supply product to based on availability for an additional charge. Continuous update of safety standards • Disinfect busses on routine

basis and utilize drivers between full treatments (electrostatic)

A2 Actionable Strategies High Touch Area for Post COVID-19 Recovery

B1 Priority Implementation

priority

Behavior Change

Outcome TRAINING TO INCREASE AWARENESS • Heightened awareness of programs contributing to a safer workplace • Increase in workplace morale and engagement • Lower workplace anxiety

Critical Action • Train associates on how to talk about COVID-19 disinfection practices with building occupants • Train employees on physical distancing and personal hygiene

priority

High Touch Frequency & Visible Action

Outcome DAILY DISINFECTION PROGRAM • Better allocation of cleaning resources

Operations • Map building and identify high use/touch areas • Increase high use/touch areas SOW • Agree to, and document, SOW changes and associated costs with client, including “add on” scope changes (periodic electrostatic spraying, UV, after hours deep cleaning, etc.) • Adjust Duty Lists • Retrain staff, as needed • COE Team • Monitor CDC guidelines and Healthy Building standards

• Disinfection program aligns with CDC guidelines • Cleaning frequencies align with Healthy Building standards • Communicating Services to Customer • Heightened awareness of disinfection services leading to a safer workplace • Increase in workplace morale and engagement • Lower workplace anxiety

priority

Wellness Check

Outcome MONITOR AND RECORD EMPLOYEES FITNESS TO WORK • Mitigates accidental introduction of COVID-19 into the building • Align staff and vendors with safe building access protocols • Provides an assumed accountability for healthy work practices

Operations • Review COVID-19 Decision Trees • Review Wellness Check Program with associates COE Team • Develop Employee Temperature Check • Procedure with Corporate Safety Manager

B2 Priority Implementation

priority

Technology

Outcome SPECIALIZED PRODUCT AND EQUIPMENT • Incorporate anti-microbial technologies into disinfection program • Increase inventory of electrostatic sprayers • Improve capability of Rapid Response Teams • Adjust Disinfection Program to meet changing internal and external site conditions

Critical Action • Equipment/technology evaluation for site specific application • Identify and document scope related changes • Prepare and present pro forma and cost benefit analysis to clients • Ensure skills, training and PPE are in compliance with safety policies and chemical SDS

priority

Testing

Outcome VERIFICATION SWAB TESTS ON HIGH TOUCH SURFACES AND HOTSPOTS • Collect, analyze and report quality data frommultiple test surfaces and hotspots • Demonstrates scope compliance and effectives of cleaning process • Client and occupant peace of mind • Reduces employee liability risk to the client

Operations • Establish and agree on testing methodology with the client • Establish testing schedule and identify targeted hotspots • Selectively purchase ATP meters COE Team • Maintain Eurest Services ATP Testing Program • Establish consistent client facing data rollup dashboard

priority

QA Reporting

Outcome RECORDING AND REPORTING ON CRITICAL ACTIVITY COMPLETION • Visibility of “real time” compliance data • Demonstrate scope compliance • Proactively address deficiencies should they occur • Compare data across sector for quality control • Openly share results with client

Operations • Retrain QA process, guidelines, etc. • Establish standard SSC inspection criteria COE Team • Maintain SSC ATP Testing Program • Establish consistent client facing data rollup dashboard

B3 Secondary Implementation

Intelligent Energy Management

In addition to tangible conservation practices, monitoring and controlling energy consumption can have a major impact on a campus’s bottom line. SSC has developed a comprehensive energy management program that can make operational adjustments to maximize efficiency in heating, cooling, and electrical usage. From small, energy efficient upgrades to major capital expenditures, SSC can deliver significant long-term return on investment through utility cost reduction. Our program can help you realize revenue growth that can be applied to other areas to help you achieve your goals. THE ISSUE: Outdated technology and poorly-operating HVAC equipment and control systems are major contributors to warm and humid classrooms and code-deficient indoor air quality. A recent Berkeley National Laboratory Study showed elevated CO2 levels correspond to decreased cognitive function. Children in classrooms with higher outdoor air ventilation rates tend to achieve higher scores on standardized tests in math and reading than children in poorly-ventilated classrooms.

OUR SOLUTION: Our energy team installs HVAC, lighting, and control systems that meet and exceed ASHRAE standards, restoring the classroom to the appropriate academic learning environment. • Air handler unit retrofit and modernization • Demand control ventilation • Cooling tower optimization • Full lighting controls optimization and LED fixture replacements • Constant flow to variable flow conversions • Electrical system power factor correction • Variable refrigerant systems

C3 Ramp Up Check List

DARK PROPERTY START

PARTIAL TO LOW OCCUPANCY START

Intelligent Energy Management

FULL OCCUPANCY START

Management Contact Management to ensure availabilty

Equipment/Supplies

Maintence check equipment

Order new CAPEX required for new scope

Ensure Building Access is Current

Inventory existing supplies and PPE

Hourly

Order needed Supplies and PPE

Clock System Check

Train users on new equipment

Contact associates for availabity

Safety

Recruit new hourly associates as needed

Whole safety meeting for all

Ensure Building Access is Current

New Hourly Safety Training

Order new uniforms as needed

SDS for new chemicals introduced

Respritory Protection Program for N95 wearers

Building

Stock Supply Closets

Scope

Stock restrooms

Review Scope Changes with Client

Pre-clean and disinfect buildings

Memorialize any agreed upon scope changes

Secure keys and access cards

Revise duty list

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