Dwellworks Experience - Lean Agile Playbook 2.01

Servant Leadership A servant leader is an individual who put others first. They are good communicators, collaborators, systematic thinkers, and lead with moral authority. A leader with moral authority is one who is worthy of respect, inspires trust and confidence, and establishes a quality standard for performance. They accept and delegate responsibility, share power and control, and create a culture of accountability. Seven Pillars of Servant Leadership + Person of character – maintain integrity, demonstrate humility, and serve a higher purpose + Puts people first – displays a servant's heart, is mentor-minded, and shows care and concern + Skilled communicator – demonstrates empathy, invites feedback, communicates persuasively + Compassionate collaborator – expresses appreciation, builds teams, and negotiates conflict + Foresight – visionary, displays creativity, and exercises sound judgement + System thinker – comfortable with complexity, demonstrates adaptability, and considers the "Greater Good" + with moral authority – granted by others

Show and Tell A demonstration of features completed during a sprint or iteration, providing a forum for team members, customers, and other stakeholders to review progress, provide feedback on new features, and prioritize any new changes needed to the delivered features. By using Show and Tell, teams maintain accountability to the customer.

© 2016 Dwellworks, LLC

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Lean & Agile Playbook v.2.01 – modified MAY2016