2014-VZ-IG3-ZON-ee3

Work process 1.9 Deals with crisis situations and unexpected situations

Assignment 1 Act in an unforeseen or crisis situation and call in help from colleagues in good time. This situation may occur in the somatic or behavioural area.

Assignment 2 Discuss your actions with your colleagues. Describe the manner of acting that is common in the institution. Involve the procedures and legislation that applied in this situation. Discuss how you deal with your feelings. Provide a written account of this discussion. Result You have dealt with a crisis situation or unforeseen situation in a professional manner. You have adhered to the applicable procedures and regulations and called in help from experts in good time.

Evidence Provide the following items of evidence: -

A fully completed assessment form substantiated by the examiner - A written account of the discussion with colleagues in which you account for your method

Consortium vocational training Z&W series 2014 Training: Carer level 3 coding: (2014-vz-ig3-e2)

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