2018-F150-Owner's Manual

SYNC™3

Cell phone issues

Issue

Possible cause

Possible solution

You must switch on your cell phone and the automatic phonebook download feature on SYNC 3. Check your cell phone's compatibility. Try switching your cell phone off, resetting it or removing the battery, then try again. Try deleting your device from SYNC 3 and deleting SYNC fromyour device, then trying again. Always check the security and auto accept prompt settings relative to the SYNC 3 Bluetooth connection on your cell phone. Update your cell phone's firmware. Switch the auto download setting off. Check your cell phone's compatibility. Try switching your cell phone off, resetting it or removing the battery, then try again. • Go to your cell phone's Settings. • Go to the Bluetooth Menu. • Press the blue circle to the right of the device named with your vehicle make and model to enter the next menu. • Turn Show Notifications on. • Disconnect then reconnect your iPhone fromtheSYNC3 systemto activate this settings update. Your iPhone is now set up to forward incoming text messages to SYNC 3. Repeat these steps for every other SYNC 3 vehicle that you connect. Your iPhone will only forward incoming text messages to SYNC 3 if the iPhone is not unlocked in the messaging application.

This is a cell phone- dependent feature.

I am having trouble connecting my cell phone to SYNC 3.

Possible cell phone malfunction.

This is a cell phone- dependent feature. Possible cell phone malfunction. iPhone

Text messaging is not working on SYNC 3.

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F-150(TFC)Canada/UnitedStatesofAmerica,enUSA,Editiondate:201709,SecondPrinting