KSS July Edition eKourier 2025

FEATURE

REAL PEOPLE, REAL STORIES, REAL IMPACT

When we launched the next round of our Paint The Town Blue challenge to ask our customers for video testimonials, we really weren’t sure how this round would play out. But as we know, great things never came from comfort zones! Asking people to film themselves talking about their experience can feel like a big leap. But what followed was better than anything we imagined.

I t all started with Bronwyn at Minto, who, with a few edits and plenty of laughs, got the ball rolling with the very first testimonial. From there, the momentum built, revealing incredible stories from across our locations. Phillip and the team at Macquarie Park truly became our testimonial warriors. The Abbotsford1 team led by Fabiana, also got into the spirit and we heard the beautiful journey from a number of their customers. Elle at Maribyrnong, always with a smile, went the extra mile….(see what we did there, *wink*) even snagged a song! Desiree at Burleigh offered a testimonial from their customer Tegan from the Alternate Milk Co that shared the story of how much storage and the Burleigh team play a part in her day to day. And Emily at Hoxton Park, the words your customer shared about your service and commit- ment to care was nothing short of amazing! This was just a snapshot, all the testimonials played a part and add value in ways you can never imagine.

challenge with fun and their submis- sion was truly exceptional. Beyond its polished presentation, it articulated why they choose our services, detailing the specific values they appreciate, how they discovered us and the ways it has empowered their business. Best of all, it ended with a fantastic shout-out to anyone thinking of storing with us. Each contributor brought their own vision showing just how we/you/Kennards has allowed them to Create The Space For Change. The response was huge. Customers stepped up, shared their stories and spoke honestly about what working with us had meant for them. No scripts, no coaching, just real people telling it how it is. And that’s exactly what makes video testimonials so powerful. You don’t just hear what someone says, you see it. The expression on their face, the tone in their voice, it brings their experience to life in a way written reviews never quite can.

matters and our customers got to feel part of something bigger, part of our story. Even more exciting, these amazing reviews will end up added to your centre’s website, where they’ll help inspire confidence in potential new customers. The energy and emotion in your testimonials can be the very reason someone decides to store with us. A special thank you goes out to THQ and Operations, who played a key role behind the scenes encouraging partici- pation across the business. This wasn’t just a marketing effort. It was a reminder of why we do what we do, and who we do it for. Now we’ve got a library of genuine, heartfelt videos to prove it! Hats off to you Kennards Self Storage for another fun round of Paint The Town Blue! Let’s carry this momentum forward as we head into Round 3 in September.

The best part? It brought our team and customers even closer. You personally got to hear just how much your work

And the winner of this round? Team Cleveland! They infused the entire

Nicole Bergan QLD Operations Manager

14 Kennards Kourier July 2025