KSS eKourier July 2022

PEOPLE

BACKTRACKS

Backtracking to the Kennards Kourier October 2010. The company celebrates its achievements at the annual dinner. With Sam Kennard recoginsed for 20 Years of Service and HK Tung 25 Years of Service, presented by Neville Kennard. Adding Value Awards, now known as our FREEDOM Awards were presented to Team Members, three of which are still here today; Jeff

Xanthos, Maria Katselas and Lenci Taylor. KSS acquires their Managed site at Moore Park and 2.2 Ha of land is acquired at Warrawong. The new KSS web site is about to be launched. KSS are awarded the Culture Sustainability Award by Human Synergistics. Wine Tasting event takes place at KSS Waterloo. To read all the articles go here: https://cld.bz/4huItst

Kourier Kennards

Congratulations to Kamil Kaya, Assistant Manager at Truganina Vic, and wife Selda on the birth of their daughter Asya, born on the 20th May at Royal Women's Hospital. Since then she has become the sunshine of her mum and dads lives! A tiny 2.45 kg but catching up very quickly!

October 2010

Team Enjoy Return of the Achievement Dinner

KENNARDS COMMUNITY

recognised individuals who make a difference to the company, our colleagues; the customers or their centres. Nominations came from team members, which make it even more special. Adding Value Awards Angela Lu – For Adding Value to her colleagues with her prompt, efficient yet always patient, calm and supportive manner in assisting the team and solving problems. Jeff Xanthos - For Adding Value with his commitment to innovating and improving our operating systems and software to make everyone’s jobs easier and improve the customer experience. development in her role as a Hub Trainer and developing an innovative new training guideline now used across all KSS Hubs. Marinus Blom - For Adding Value with his great support of new managers and successful performance at Kingsgrove which has enjoyed strong growth and strong occupancy. This years Awards went to: Maria Katselas - For Adding Value with her contribution to training and

In this issue Team Enjoy Return of Achievement Dinner Team Member Profiles Property & Development KSS Acquires Moore Park... KSS Acquires New Development Site in Warrawong Spotlight on... Kennards Training Hubs Wine Training Team Member Feedback 5 Questions... Customer feedback New KSS Web Site to Launch Soon Lower Costs Leads to Improved Company Performance & Better Profit Share KSS Receives Recognition for Sustaining Constructive Culture Kennards Wine Tasting Nights Nev’s Notes Congratulations Customer Feedback Next issue Deadline: 1st December, 2010 Please send contributions to the editor Editor: Sharon Dux Email: sharon@kss.com.au Ph: 02 9764 9801 Distribution: 28 January, 2011 Upcoming events 22/10 - Hawkes Bay Anniversary (Napier, Onekawa, Hastings) NZ 25/10 - Labour Day (NZ) NZ KSS Closed 30-31/10 - Skillbuilder - (NZ) 2/11 - Melbourne Cup (VIC) - PH Hours 11/11 - Newcastle Xmas Party 3/12 - Sydney & ACT Xmas Party 25/12 - Xmas Day - KSS Closed 26/12 - Boxing Day - KSS Closed 28/12 - Proclamation Day (SA) 1/1 - New Years Day - KSS Closed 3/1 - New Years Day Public Holiday (NSW, VIC, QLD, SA, NZ) - PH Hours 4/1 - New Years day Public Holiday (NZ) 24/1 - Wellington Anniversary Day - (Palmerston North, Wanganui) NZ 26/1 - Australia Day - (NSW, VIC, QLD, ACT, SA) - PH Hours 18/11 - QLD Xmas Party 25/11 - SA Xmas Party 26/11 - VIC Xmas Party

T he Achievement Dinner return to the Company Events Calendar this year was obviously appreciated greatly. The strong attendance an obvious sign, but the positive feeling in the room made this even more apparent. For me, it is a delight to present and recognise some of the team at the event. It was also pleasing to share these duties with Lynda and Darren, as well as Warren’s contribution as MC. Adding Value Awards This year the Adding Value Awards were presented by Lynda. The award Nev Kennard congratulates Sam Kennard on 20 Years of Service.

Lenci Taylor (Rookie) - For Adding Value with her immediate embracing of the Kennards ways to provide outstanding service and exceed customer expectations, and her willingness to learn and accept new challenges. This has seen her rapid promotion to Manager at Belmont. Con’t page 6...

Congratulations to Ryan Boniface Team Support Manager for NSW, and wife Brittney on the arrival of their baby girl Zaylee. Born on the 27th May at Westmead Hospital, weighing 3 kg.

Sam Kennard presents the Adding Value Awards (L to R): - Lenci Taylor (Rookie) - Belmont, Marinus Blom - Kingsgrove, Maria Katselas - Camperdown, Jeff Xanthos - THQ and Angela Lu - THQ.

1

Kennards Kourier October 2010

Contributions for the back page of the Kourier are always welcome! Maybe you are a newlywed or there’s been an addition to the family, or you have been travelling. Or maybe you have some great photos of you out and about in Kennards Gear! Email: sharon@kss.com.au.

"Believe you can and you're half way there." Theodore Roosevelt

23 Kennards Kourier July 2022