Health Care Directory 2022-2023

S ENIOR R ESOURCES' 2022/2023 Health CareGuide for Older Adults Counties Served: Milwaukee Ozaukee Washington Waukesha Comprehensive Information On: • Adult Day Services • Care Coordination • Home Care/Non-Medical • Home Health • Home Medical Equipment • Hospice • Hospitals • Skilled Nursing Facilities

Compliments of:

Visit us online: Senior Resources, Inc. • P.O. Box 285 Germantown, WI 53022-0285

2023 S E N I O R R E S O U R C E S | 1

For information on Senior Services in Wisconsin, visit our website

T able of C oNTeNTs



a bouT T He d ireCTory

• What Is The IRIS Program? . . . . . . . . . . . . . . . . . . . . . . . . . .3 • Introduction and Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .4 • Obtaining Additional Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 • Map of Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . .5 • Informational Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . .6 • What Is An ADRC? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 • Overview of the Medicare Program. . . . . . . . . . . . . . . . . . .10 • Overview of the Medicaid Program . . . . . . . . . . . . . . . . . . .11 • Family Care & Family Care Partnership . . . . . . . . . . . . . . .12 • What Is A Dual-Eligible Special Needs Plan? . . . . . . . . . . .14 • 3 Ways of Paying For Nursing Home Or Assisted Living Care .16 • On-Site Medical Care - The Doctor Is In! . . . . . . . . . . . . . .18 • What Are Your Options For Selling A Home? . . . . . . . . . . .20

GARY KNIPPEN President info@seniorresources

JOE LAUERMAN Production Coordinator

Senior Resources, Inc. P.O. Box 285 Germantown, WI 53022 tel: (262)-253-0901 fax: (262)-253-0903 info@seniorresources

a dulT d ay s erviCes pg 22

• Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 • Ozaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 • Washington County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 • Waukesha County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28


C are C oordiNaTioN pg 30

• Provider Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 H ome m ediCal e quipmeNT pg 34 • Provider Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 H ome C are / N oN -m ediCal pg 38 • Provider Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42


Note: Every effort was made to verify the accuracy of the information contained in this directory. This infor mation is provided with the understanding that the con sumer will contact providers to obtain infor mation themselves prior to making a final decision regarding services. Advertisements do not con All rights reserved. The con tents of this publication may not be reproduced without written consent of the publisher. stitute endorsement by Senior Resources, Inc.

H ome H ealTH s erviCes pg 62

• Provider Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

H ospiCe pg 80

• What Is Palliative Care? . . . . . . . . . . . . . . . . . . . . . . . . . . .82 • Provider Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

H ospiTals pg 94

s killed N ursiNg f aCiliTies pg 108 • How to Choose a Rehabilitation Provider . . . . . . . . . . . . . .94 • Hospitals: An Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 • Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 • Ozaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 • Washington County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 • Waukesha County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 • Short Term Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 • Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 • Ozaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 • Washington County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 • Waukesha County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

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Where can I learn more about IRIS and how do I enroll?

RIS (Include, Respect, I Self-Direct) is Wisconsin’s self directed long-term care pro gram for older adults and peo ple with disabilities who are eligible for Medicaid. IRIS is designed to help you live your life with the support you need. You have many choices when you join IRIS. Once a budget is established for you based on your long-term care needs and goals, you will choose: • What goods, supports and services you need. • When and where you want your supports provided. • Who will provide them. All IRIS participants have a support and service plan. IRIS has a broad set of ser vices available for you to maintain or improve your quality of life. You’re responsible for man aging your IRIS budget, act ing as an employer to work ers you choose to hire and following IRIS program rules. However, joining IRIS doesn’t mean doing things all by yourself. You will have others to help you along the way. Every IRIS participant How it works Support from others


If you want to enroll in IRIS, you will need to contact your local Aging and Disability Resource Center (ADRC). ADRC repre sentatives offer free, unbiased information about long-term care options and resources in Wisconsin for older adults, peo ple with disabilities, and their families. To locate the ADRC in your county, visit: www.dhs.wiscon Source: WI Department of Health Services website and IRIS Participant Handbook

has an IRIS Consultant Agency (ICA) and Fiscal Employer Agent (FEA) to help support them in self direction and handling the requirements of the IRIS pro gram. Your IRIS consultant will work with you one-on one, get to know you and learn what is important to you. (844) 864-8987

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A N I NTRODUCTION AND O vERvIEW OF THE D IRECTORY Milwaukee County listings show the area of Milwaukee where a facility is located. Please refer to the Milwaukee County map on page 5 for a geo graphic breakdown. Information was obtained from returned question naires and phone calls to

Professionals – Senior Resources’ Directories are provided free to profession als. These directories can be given out to older adults and family members to assist them in locating appropriate services. If you are a professional working with older adults and need additional copies, please call or e-mail us and we will be happy to get you additional copies. elcome to the twenty first edition of Senior Resources’ Health Care Guide for Older Adults . This directory was developed to assist older adults and their families locate appropriate health care options in Milwaukee, Ozaukee, Washington and Waukesha counties. This directory is broken down into eight main sections. Each section begins with a narrative describing the ser vice offered followed by a comprehensive listing of providers in that section.

facilities listed in this directo ry. Every effort was made to verify the accuracy of this data. Inclusion in this direc tory does not constitute a rec ommendation. Senior Resources is not responsible for inaccuracies in this direc tory. We hope this information is helpful to you. This directo ry will be updated and pub lished annually. We would appreciate any comments or suggestions regarding this directory. Please call 262-253-0901. areas where we do not print a directory, please check out our comprehensive website of Services for Older Adults in the state of Wisconsin at Senior Resources, Inc. PO Box 285 Germantown, WI 53022 262-253-0901


Individuals –We do provide these directories to profes sionals to give out to the community. If you can’t find a copy or want a copy of any of our other directo ries, please call or e-mail us. We do ask for a $4 donation if possible to help cover our shipping costs.

If you are looking for Wisconsin based services in

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M AP O F M ILWAUKEE C OUNTY • broken out by area

Or scan here...

Visit our newly redesigned website!


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information and referral services Information and referral ser vices are agencies that provide options for seniors in the com munity. Multiple listings and referral phone numbers for senior services are available through these agencies.

alzheimer’s assistance Alzheimer's Association 800-272-3900 Alzheimer’s Disease and Related Dementias 800-438-4380


benefit specialist Benefit Specialists assist older persons with their private and governmental benefits, such as private insurance or Medicare. Specialists are employed by each county aging unit to provide accurate and current information regarding available benefits. milwaukee 414-278-7722 ozaukee 262-284-8120 Washington 262-335-4497 Waukesha 262-548-7848 Title 19 Title 19, or medical assistance, is available to persons who are eligible for Supplemental Security Income (SSI) and to people age 65 or older who are medically needy individuals, who are below established poverty levels after deducting medical expenses. Wisconsin automatically places an individ ual on Title 19 if they receive SSI.

aging & disability resource Center

National eldercare locator 1-800-677-1116

These offices provide informa tion and services to the elderly. These offices are excellent sources of information.

milwaukee County Aging Resource Center 414-289-6874 ozaukee County Aging & Disability Resource Center 262-284-8120 Washington County Aging & Disability Resource Center 262-335-4497 Waukesha County Aging & Disability Resource Center 262-548-7848

milwaukee County aging resource Center

1220 W. vilet, Ste 300 Milwaukee, WI 53205 414-289-6874

ozaukee County aging and disability resource Center 121 West Main Street Port Washington, WI 53074 262-284-8120 Washington County aging and disability resource Center 333 East Washington Street Suite 1000 West Bend, WI 53095 262-335-4497

milwaukee 888-947-6583

Waukesha County aging and disability resource Center

ozaukee , Washington & Waukesha Counties 888-446-1239

514 Riverview Avenue Waukesha, WI 53188 262-548-7848

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Wisconsin Assisted Living Association’s mission is to support providers in enhancing the best quality of life for residents in assisted living in Wisconsin through

advocacy, education, communication, and quality initiatives.

EWALA.ORG (608) 204-7446

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he place for information

Benefit Counseling: • Benefit specialists provide information and advocacy about government and other benefits that you may be entitled to receive, such as Medicare, Medicaid, Social Security, Disability, low income housing, etc. Access to Funding for Long Term Care: • The ADRC can determine if you will be eligible for public funding for your long term care. • The ADRC can explain the program choices you have that will provide your long term care. These programs include Family Care, IRIS and in some areas Partnership and PACE. Health and Wellness: • ADRC can connect you to wellness programs to help keep you healthy and inde pendent, such as Stepping On Falls prevention, Living with Chronic conditions and others.

and assistance! Aging and Disability Resource Centers (ADRCs) are the first place to go to get accurate, unbi ased information on all aspects of life related to aging or living with a disability. ADRCs are friendly, welcoming places where anyone - individuals, concerned families or friends, or professionals working with issues related to aging or dis abilities - can go for information tailored to their situation. The ADRC provides information on broad range of programs and ser vices, helps people understand the various long term care options available to them, helps people apply for programs and benefits, and serves as the access point for publicly-funded long term care. These services can be provided at the ADRC, via telephone, or through a home visit, whichever is more convenient to the individ ual seeking help. ADRCs are available in all Wisconsin counties. To find an ADRC go to /LTCare/adrc/index.htm Information and Assistance: • Information about local ser vices and resource • Assistance in finding ser vices to match your needs o Housekeeping and chore services o Health (healthy lifestyles, manage SERVICES PROVIDED BY THE ADRC

o Transportation o Nutrition, home delivered meals o Housing, including senior and low income housing o Assisted Living, nursing homes and other long term care facilities o Financial assistance linkages o Legal issues (guardianship, power of attorney, client rights advoca cy) o Abuse, neglect and financial exploita tion o Adaptive equipment choices you have when making decisions about where to live, what kind of help you need, where to receive that care and help, and how to pay for it. • One-on-one consultation to help you think through the pros and cons of the various options in light of your situation, values, resources and prefer ences.

Long Term Care Options Counseling: • Information about the

ment of chronic condi tions, dementia, etc)

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the patient's responsibility. The 2022 coinsurance amount is $194.50 per day. After the first 20 days, a person must be making "reasonable, measur able progress" in their rehabilitation, or continue to need "skilled nursing" care to continue on Medicare benefits. Once a person reaches their "maximal potential", Medicare benefits end. This can happen anytime after the first 20 days. • Medicare Part A provides no coverage beyond 100 days Is Home Health Care covered under Medicare? Yes, Medicare pays 100% for all covered and medically necessary home health services under Part A (or Part B if beneficiary does not have Part A) as long as the beneficiary continues to meet the cover age requirements. Medicare will pay for an unlimited number of visits during an unlim ited period, as long as it is medically neces sary and coverage requirements are met. It is the intent of home health visits under Part A to deliver skilled medical attention to homebound patients. Home health care is not available for chronic illness or to help with Activities of Daily Living (ADL's). Requirements include: • Home Health Care Agency must be Medicare certified. • Patient must be under a doctor's care and the doctor must authorize medical treatment. • Patient must be in need of skilled care . Hospice care is a service provided to termi nally ill persons with a life expectancy of six months or less. Medicare defines a hospice as a public agency or a private organization whose primary role is to provide pain relief and symptom management to terminally ill patients. This benefit does not generally cover inpatient room or board charges. Medicare requirements include: • Doctor certification that patient is ter minally ill and has a life expectancy of less that 6 months • A Medicare-certified hospice program must provide care Medicare pays 100% of most covered ser vices. Medicare pays for up to two 90-day periods, one 30-day period, and a fourth unlimited extension period. The beneficiary pays a small co-insurance fee only for out patient drugs and inpatient respite care. For more information on Medicare, please visit

O vERvIEW OF THE M EDICARE P ROGRAM Most seniors become eligible for Part A coverage when they reach age 65 and become entitled to Social Security retire ment benefits. They do not have to pay a monthly payment called a premium for Part A because they or a spouse paid Medicare taxes while they were working. Some seniors, such as those who have not completed the mandatory number of working quarters for Social Security bene fits, enroll on a voluntary, premium-paying basis. Medicare Part A begins when someone enters a hospital. Medicare Part A has hospital deductibles. • First 60 days, Medicare pays all but $1,556 • Days 61 to 90, Medicare pays all but $389/day • Days 91 to 150, Medicare pays all but $778/day • Beyond 150 days, Medicare pays nothing Remember, Medicare is a health insur ance program aimed at covering acute health care costs such as hospitalization (Part A) and periodic doctor visits (Part B). It does not cover most nursing home fees, nor does it offer extensive home health care for the chronic ills often expe riences with age. What does Medicare cover for nursing home care? Very little! Medicare Part A helps pay for inpatient skilled nursing care in a Medicare participating skilled nursing facility (SNF) or rehabilitation ser vice facility following a 3 day hospital stay if a person's condition requires skilled nursing services or rehabilitation services such as Physical Therapy (PT), Occupational Therapy (OT), and Speech Pathology (SP). Doesn't everyone get 100 days coverage in a SNF? No. Medicare will pay up to 100 days. • Days 1-20, Medicare Part A pays 100% • Days 21 - 100, Medicare pays all but the daily co-insurance amount that is

edicare is a National Health Insurance Program administered by the Health Care Financing Administration (HCFA). Benefits are for: People 65 years of and older. Some people with disabilities under age 65. People with End Stage Renal Disease (per manent kidney failure requiring dialysis or a transplant) Medicare has Two Parts: Part A (Hospital Insurance) Part B (Medical Insurance) Medicare Part B covers physician services, outpatient hospital care, ambulance ser vices, prosthetic devices, medical equip ment, and supplies. You pay the Medicare Part B premium of $170.10 per month for single individuals with an income of less than $91,000 and a married couple with less than $182,000 (2022 rate). • Single with income greater than $91,000 and less than $114,000 or married with income greater than $182,000 and less than $228,000 - $238.10 monthly Part B Premium • Single with income greater than $114,000 and less than $142,000 or married with income greater than $228,000 and less than $284,000 - $340.20 monthly Part B Premium • Single with income greater than $142,000 and less than $170,000 or married with income greater than $284,000 and less than $340,000 - $442.30 monthly Part B Premium • Single with income greater than $170,000 and less than $500,000 or married with income over $340,000 and less than $750,000 - $544.30 monthly Part B Premium • Single with income greater than $500,000 or married with income over $750,000 monthly Part B premium of $578.30 Part A (Hospital Insurance) Medicare Part A primarily provides cover age for inpatient hospital care. It also pro vides hospice care. Limited coverage is provided for skilled nursing home and home health. No coverage is provided for assisted living.

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Omnibus Budget Reconciliation Act of 1993 (OBRA'93) provides the legal means for anyone to shelter assets and qualify for financial assistance through an entitlement program. This act pro tects married individuals from depleting their assets due to an extended nursing home stay. If the couple's combined assets are: $0 - $100,000 "community spouse" may keep .....$50,000+$2,000 $100,001 - $274,800 "community spouse" may keep .....HALF+$2,000 $274,800 + "community spouse" may keep ....$137,400 plus $2,000 for a total of $139,400 These figures are adjusted annually for inflation. For more information, please visit the Wisconsin Medicaid webpage.

O vERvIEW OF THE M EDICAID P ROGRAM policies is less than $1,500. If the face value exceeds $1,500, full cash value counts towards resource limit. Term insurance has no cash value and is exclud ed from countable assets. 4. Household goods and per sonal effects : Generally no inquiry unless reason to suspect unusual value. 5. Pre-paid funeral arrange ments : Each fiscal group mem which the total face value may not exceed $4,500. Any princi pal amount over $4,500 is a countable asset. Although Wisconsin law allows $3,000 to be irrevocable, Wisconsin’s Medicaid state plan allows an additional $1,500 to be consid ered as though it were irrevoca ble by law for these burial trusts. This is why $4,500 is allowed. Married couples can own exempt assets listed above plus: 1. One automobile per household is excluded regardless of the value if it is used for transporta tion of the eligible individual or couple or a member of the eligi ble individual's or couple's household. 2. IRA of the community spouse How much money may a couple "Shelter"? The Spousal Impoverishment Act passed by the U.S. Congress in 1988 and the 3. Life Insurance : Life insurance is exempt if the face value of all ber may have one or more irrevocable burial trusts, of

his article focuses on the Medicaid program as it applies to elder ly and disabled individuals. There are three common names for one program.

1. Medical assistance 2. Medicaid 3. Title 19

Medicaid is a welfare program jointly funded between the Federal and State government. It is designed to assist in paying for skilled nursing facility expenses and many other medical expenses for individuals who have mini mal assets and inadequate income to pay for these expenses. The individual is normally responsible to pay for all of his/her own long term care expenses: generally, if the cost of this care exceeds the individual's income and the individual is asset-qualified, Medicaid supplements the individual's own payment. Within the Federal guidelines, each state is able to establish their own eligi bility standards, determine the type, amount and duration of services, set the rate for payment of services, and administer their own program. This article will outline the eligibility requirements for Wisconsin as of 2022. A single adult qualifies if they meet the following criteria: The applicant can't retain more than $2,000 plus exempt assets 1. Home : Homestead property is exempt regardless of the value if the applicant intends to return home, or if a disabled child is liv ing in it. 2. Car : One automobile per house hold is excluded regardless of the value if it is used for transportation of the eligible individual or couple or a member of the eligible indi vidual's or couple's household.

Looking For Services

In Other Areas Of Wisconsin?

Check out our website:

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F AMILY C ARE AND F AMILY C ARE P ARTNERSHIP support without pay. Natural Supports are the best way to reach your personal goals because they are relation ships built on trust, kindness and caring – that results in better quality care for you. Once your Natural Supports are in place, other services can be added if they support your personal goals. Family Care Partnership Members of Family Care Partnership benefit from the same long-term care as Family Care, while also receiving all-inclusive health care from a network of physicians. Linking these services together makes Family Care Partnership both convenient and effec tive. Your Care Team is not only involved in helping you meet your long-term care needs, but your health care needs as well. That makes your Care Plan even more comprehensive.


•Meet financial and func tionality requirements •Be eligible for Medicaid

amily Care and Family Care Partnership are two pro grams that provide seniors and adults with disabilities with the long-term care supports they need to live independent ly. Family Care helps individu als like you live in your own home and in your community. Family Care Partnership does that too, while also providing and coordinating all-inclusive health care for members. Family Care Family Care provides long term care supports to meet your specific needs as deter mined by you and your Care Team. Once enrolled, you’re assigned a dedicated Care Team, including a registered nurse and care manager, who will work with you and your family to make sure you receive the care and support you need to reach your person al goals. The result is a Care Plan, personalized to you, that is reviewed regularly by you and your Care Team, and is adjusted as your needs change. Care Plans begin with Natural Supports. Natural Supports are the people who are a part of your life and provide help and Here’s a quick description of each program.

To be eligible for Family Care Partnership, you must meet all of the Family Care require ments listed above, plus: •If you are eligible for Medicare, you must enroll in, and remain enrolled in, all parts of Medicare for which you are eligible (Part A, Part B, and/or Part D) Enrollment into the Family Care program is conducted through your county’s Aging and Disability Resource Center (ADRC). For more information about eligibility or to enroll, call your local ADRC below: Milwaukee County ARC 414-289-6874 Milwaukee County DRC 414-289-6660 Ozaukee County ADRC 262-238-8120 Washington County ADRC 262-335-4497 Waukesha County ADRC 262-548-7848

To be eligible for Family Care, you must:

•Be at least 18 years old •Live in a county where Family Care is offered

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My Choice Wisconsin provides government-funded programs to frail seniors, adults with disabilities, individuals, and families. We care for the whole person and well-being of all by o ering services that promote independence, value diversity, and inspire self-advocacy.

800-963-0035 TTY: 711

DHS Approved 10/15/2020

For information on long term care options, call your local Aging and Disability Resource Center.

A TTORNEY J OANNE L EIFHEIT • Medicaid Analysis and Veterans Benefits • Special Needs Trusts and Asset Protection

• Powers of Attorney • Disability Planning • Probate

• Estate Planning • Elder Law Issues • Wills & Trusts • Guardianships

N27 W23953 Paul Road, Suite 107 Pewaukee, WI 53072 (262) 347-2820

S E N I O R R E S O U R C E S | 13 Located one mile north of the Machine Shed Restaurant Check our website for upcoming dates to our complimentary monthly educational estate planning & Medicaid workshop!

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W HAT IS A D UAL -E LIGIBLE S PECIAL N EEDS P LAN ? Members of this type of plan have the same benefits pro vided directly through Medicare (hospital and physician coverage) but might also get additional benefits not typically cov ered by Original Medicare. These benefits are usually designed for someone with specialized medical needs or limited income in mind. Added benefits often include coverage for over-the counter and personal care items like vitamins, cold remedies, pain relievers, toothpaste, skin lotion, incontinence supplies, first aid supplies and many other products. There are often benefits for dental coverage (crowns, cleanings, x-rays, fillings, and extractions), eye glasses or contacts, and emergency response buttons. Also, dual-eligible individu als often do not have month ly premiums to participate in these types of plans. DSNPs include prescription drug coverage (Medicare Part D), allowing the member to

or people who have both Medicare and Medicaid, there is a special type of Medicare Advantage plan made just for them – it’s called a Dual-Eligible Special Needs Plan, or DSNP. In 2020, more than 2.6 million people were enrolled in a DSNP (CMS, 2020). This type of plan is not new - in fact, DSNPs have been available since 2006. So, what exactly is a DSNP and what makes it attractive? Dual-eligible Special Needs plans are available to people who qualify for Medicaid and Medicare (Parts A and B). People with both these benefits are considered “dual-eligible.” They must also live in a plan’s service area. The benefits provided by Medicare and Medicaid are important to those who receive them. However, understand ing which program covers what services at what time or for how long can be complicat ed! Add to that, dual-eligible individuals often have a sepa rate prescription drug plan. With a DSNP plan, all the ben efit providers are wrapped up into one neat package. The advantage of a DSNP is that individuals can gain access to more benefits; often with little to no monthly cost.

receive all Medicare benefits through one plan.

A DSNP includes some level of care coordination. The plan’s coordinator may help a mem ber access their providers, schedule appointments, answer questions about bills, and provide reminders about prevention services such as flu shots. The goal of care coordi nation is to help members maintain their health by hav ing routine health visits and make sure they are using their benefits to their greatest advantage. Those who qualify for a Dual Eligible Special Needs plan may not need to wait until the annual enrollment period to join. If you are new to Medicare or Medicaid, you may enroll any time of the year. You can learn if you are eligible for a DSNP by contact ing My Choice Wisconsin at 800-963-0035 or You may also contact a State Health Insurance Assistance Program (SHIP) advisor or check the Plan Finder for plans in your area. Citation: 2020 CMS enrollment data Article submitted by Lisa Heinz, Medicare Advisor, My Choice Wisconsin

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my choice Medicare Dual Advantage

My Choice Wisconsin Medicare Dual Advantage (HMO) is a Medicare Advantage insurance plan for people with both Medicare and Medicaid. This plan includes benefits for total wellness like a $100 monthly allowance towards OTC products and a dental benefit that expands your access to care providers. To learn more, call a Medicare Advisor at…

800-963-0035 TTY: 711 We cover: $0 premium | $0 deductible Part A: Hospital Visits & Expenses Part B: Doctor Visits & Tests Part D: Prescription Drugs

Extra benefits that save you money:

Vision Coverage

After Hospitalization/ Nursing Facility Stay Meals

Over-the-Counter (OTC) Catalog

Dental Coverage


My Choice Wisconsin Health Plan, Inc. complies with applicable Federal Civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800 963-0035 (TTY: 711). LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-800-963-0035 (TTY: 711). My Choice Wisconsin Medicare Dual Advantage is an HMO SNP (Special Needs Plan) with a Medicare contract and a contract with the Wisconsin Department of Health Services for the Medicaid Program. Enrollment in My Choice Wisconsin Medicare Dual Advantage depends on contract renewal. This is not a complete description of benefits and services. Visit us online or call 800-963-0035 and ask to speak with a Medicare Advisor for information on our 2022 Summary of Benefits.


Senior Resources, Inc. specializes in providing comprehensive information on service providers for older adults in the state of Wisconsin.

If you are a consumer or would like to reach a consumer, we have many options available via our catalogs and the world wide web.

Online: • Email: Mail: P.O. Box 285, Germantown, WI 53022 • Tel: 262-253-0901 • Fax: 262-253-0903

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3 W AYS OF P AYING FOR N URSING H OME OR A SSISTED L IvING C ARE sidering nursing home care do not have long-term care insurance and either cannot qualify for the policies or cannot afford the premi ums. Long-term care insur ance is therefore often not an option. NEED BASED GOVERN MENT BENEFITS - This leaves veteran’s Benefits and the Medicaid program. In Wisconsin, Medicaid pays for almost all nursing homes including the finest of facilities and Medicaid increasingly covers assisted living facilities as well. But in order to qualify for Medicaid, applicants must be below a certain amount in savings and income. What Elder Law Attorneys Do: Among other services which enhance quality of life, Elder Law Attorneys help people to ethically and legally convert a countable savings to a non-countable

ursing homes and assisted living facilities can be very expensive but there are ways to make your long term care dollars stretch. There are three primary methods of paying for nurs ing homes or assisted living facilities: 2) Using insurance that cov ers some or all of the cost of long-term care and 3) Need-Based Government Benefits, i.e., vA Benefits and the Medicaid pro gram. PRIVATE-PAYING FOR CARE often means total indi gence. The cost of nursing homes in Wisconsin ranges from $4,000 to $12,000 per month. Assisted living facili ties are about half the cost of nursing homes but still too much for many to pay with out outliving their savings. Many people spend all of their savings in nursing homes and then have nothing left. This is not a very good option. 1) Private-paying with one’s own dollars;

savings, so that Elder Law clients can keep their savings and still qualify for Medicaid. This is done not out of greed but of necessity so that the Elder Law client is not left indigent at the cost of long term care. In the words of one court, no agency of the government has any right to complain about the fact that middle-class people confront ed with desperate circum stances choose [to do Medicaid asset protection planning] when it is the gov ernment itself which has established the rule that poverty is a prerequisite to the receipt of government assistance in the defraying of the costs of ruinously expen sive, but absolutely essential medical treatment. Want more information? Call Nicole Robbins, Elder Law Attorney with Robbins Law Group at 414-209-5390 to arrange a meeting or go online to Virtual meetings are available.

LONG-TERM CARE INSURANCE works for some but most people con

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Virtual Appointments Available

Protecting Your Legacy and Business • Elder Law • Estate Planning • Long-Term Care Planning • Medicaid Eligibility and Planning

• Advanced Directives • Powers of Attorney

• Special Needs Planning (414) 209-5390

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O N - SITE M EDICAL C ARE – T HE D OCTOR IS IN ! side effects and interactions, which may be difficult for the patient to manage alone. On-site primary care allows for a complete review of the patient’s ongoing plan of care thereby reducing risks from medications, and improving understanding of On-site primary care visits from a medical provider help establish a more per sonal doctor-patient relation ship. Seeing patients at their place of residence allows the provider to work with the on-site care team to monitor medications more closely, evaluate living space for possible safety issues, and get a better sense of how the patient is doing in general. Care team collaboration with other on-site service partners such as home care and hos pice staff also allows for bet ter communication and effi ciencies in care for these patients. the full picture of the patient’s health status.


n-site medical care is designed to meet the unique and growing needs of patients living in residential care com munities. Residents of care communities more often than not, have complex chronic conditions, memory issues, and multiple medications requiring close oversight by a physician care team. By using a collabora tive, team-based, on-site, med ical care program, it is possible to reduce the need for emer gency room visits and trips to the hospital which leads to sig nificant improvement in the overall care of the patient and peace of mind for their fami lies. For those with loved ones in residential care communities, it can be a daunting challenge to transport them to a clinic setting for regular office visits. If there are complex care needs, multiple specialty visits can add to this burden. It is not unusual for patients in res idential care communities to experience fragmented care with lack of overall care plan oversight. If multiple doctors are involved trying to manage a variety of chronic issues, this can result in a number of pre scriptions, all with different

Those who reside in residen tial communities deserve com passionate medical care, social and psychological support, and awareness of their wishes. On-site providers have found that getting to know the patient at home, on a regular basis, helps accomplish this goal, and has an enormous positive impact on the well being of the patient.

Article Submitted By: Bluestone Physician Services

Online: Email: Mail: P.O. Box 285 Germantown, WI 53022

Tel: 262-253-0901 Fax: 262-253-0903

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Bluestone’s specialized teams provide our unique model of care to patients in senior living communities. Regularly scheduled visits and close collaboration with patients, families and community sta lead to better care for those with chronic conditions. • 262.354.3744

We Serve the Veteran Community

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W HAT A RE Y OUR O PTIONS FOR S ELLING A H OME ? broad range in terms of quality and integrity among direct homebuyers. When considering who to work with, here are a few worthwhile things to con sider. 1. Are they registered with the Better Business Bureau (BBB)? The BBB does extensive qualifying to ensure every company they work with and promote operates at the highest level of integrity. 2. Are they local? There are many out of state buyers looking to pur chase properties as part of large institu tions and hedge funds. Out of state buyers take away affordable housing options for those living in Southeast Wisconsin. 3. How many houses do

s interest rates continue to rise, this will push down real estate values as buyers don’t get the same ‘bang for their buck’ when they pur chase a new home. As a result, many homeowners have decided now is the time to sell their home due to the shifting real estate market. Although most homes are listed and pur chased using a realtor, some fare better with a direct homebuyer. property in As-Is condition and has great flexibility with closing. For example, some homeowners have accumu lated generations worth of belongings and clearing out all the contents can be very overwhelming. Likewise, there are times the property has significant maintenance or repairs needed. Lastly, some just want the option to pick their exact sale date and, working with a direct homebuyer, they have the option to do this. In these instances, a direct homebuy er can be a great option. A direct homebuyer is some one who will purchase a

to work with someone who knows the ins and outs of doing direct to homebuyer real estate transactions. Ultimately, there are many options when selling your home. Many people consid ering selling will take the time to weigh the pros and cons of listing their home versus selling to a direct homebuyer. Often, when a home has been well main tained and updated over the years, and the sellers have the time and energy to clear out the contents – listing with an agent will produce top dollar. On the other hand, if a seller wants the relief of not handling cleanout and repairs – a direct homebuyer is a good choice. Selling your home is an exciting time as you turn the page and start your next chapter.

Article submitted by Erin M. Maney, 414 Homebuyers, LLC

they typically purchase in a month? You want

Like all industries, there is a

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What Are Customers Saying?

“My mother-in-law need to move into assisted living but we knew her house had foundation issues in the basement. Plus, we couldn’t get a firm move in date from the facility because we were on a waitlist. For those reasons, we called 414 Homebuyers. They were very knowledgeable and patient with us as we had to change the closing date several time. Overall, we had a great experience and have recommended them to others.”

“The team at 414 Homebuyers came out to my folk’s house and gave us an offer on the spot. Two weeks later we closed and got our check. Pretty straightforward process.”





J We buy throughout Southeastern Wisconsin – to include Milwaukee County, Waukesha County, Ozaukee County, Jefferson County, Kenosha County, Racine County, Walworth County, Washington County, and beyond!

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dult Day Services are a practical and appealing part of the solution to long-term care needs of older adults, as well as younger disabled persons. For many, Adult Day Services are an option to nursing home or other residential or institutional forms of care. Adult Day Centers are designed to serve adults who are experiencing a decrease in physical, mental and social functioning and who need the protective environ ment that Adult Day Services can provide. Adult Day Centers are able to care for persons with Alzheimer's Disease or related disorders, mental retardation and developmental disabilities, chronic mental illness, and physical problems related to aging and disability. Not all centers are able to provide care for all of these various popula tions. If you are looking for care for yourself or a loved one, it will be important to find out what kinds of people the center you are checking into is able to care for. Has the staff been trained to care for the special needs of persons with the kinds of needs you or your loved one has? Are there other people in the center with similar kinds of needs? Is the program integrat ed, that is do all persons regardless of disability, or spe cial needs participate in one

to meet those needs. Adult Day Centers have a variety of professional staff based on the range of services that they pro vide and may include nurses, social workers, therapists and other staff specially trained to work in the day care setting. For frail older adults, Adult Day Center activities may include everything from partic ipating in a variety of programs such as current event discus sion groups, arts and craft activities, health education, and passive exercise groups. Music and art activities give partici pants an opportunity to express themselves in a variety of ways, as well as opportunities to learn and develop new skills. Adult Day Services are less expensive than institutional care. Fees for Adult Day Services vary from center to center based on what services are included in the fee. Some centers may be able to offer low income persons a reduced fee based on ability to pay.

program or are there special ized programs and services available? These are just some of the questions you should ask. Adults who can benefit most from the special care provided in an Adult Day Center are those who need supervision, social interaction and assistance with more than one activity of daily liv ing such as eating, walking, toileting, bathing or dressing. Centers provide a wide vari ety of services such as Recreational Therapy, Meals, Social Services, Transportation, Personal Care including bathing, hair and nail care, Nursing Services, Rehabilitation Therapy including physical, occupa tional and speech therapy, and Medical Services. Not every center will pro vide all of these services. Many programs, especially in urban areas, may provide the should receive the services that they need based on an assessment by the center's professional staff and the development of a plan of care full range of services. Individual participants


Milwaukee........................24 Ozaukee ..........................27 Washington ......................27 Waukesha ........................28

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Senior Resources, Inc. specializes in providing comprehensive information on service providers for older adults in the state of Wisconsin.

If you are a consumer or would like to reach a consumer, we have many options available via our catalogs and the world wide web.

Online: • Email: Mail: P.O. Box 285, Germantown, WI 53022 • Tel: 262-253-0901 • Fax: 262-253-0903

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P ROFESSIONAL C ARE M ANAGERS BENEFITS OF CARE MANAGE MENT SERvICES Benefits of using care manage ment services are many, and may include: • Personalized and compassion ate service, focusing on the client’s needs and preferences • 24/7 availability for urgent needs • Continuity of care: coordina tion and communication with family members, medical and care providers, and legal/financial professionals • Cost containment: the care manager’s knowledge and expertise can help you to avoid costly mistakes by carefully matching appropriate services to client’s needs. There are many agencies which provide Care Coordination or Care Management. Those providers who are members of the Aging Life Care Association (ALCA), formerly known as the National Association of Professional Geriatric Care Managers (NAPGCM), meet strin gent criteria for professional edu cation, experience, and certifica tion, and adhere to ALCA Standards of Practice and Code of Ethics. Additional information is available on the ALCA website, In selecting the agency you wish to work with, you may want to ask about the following: SELECTING A CARE MANAGER

• What are their professional cre dentials and affiliations? Are they licensed or certified? If so, by who? • Are they members of the Aging Life Care Association?

eriatric Care Managers (GCM) or Aging Life Care Managers (ALCM) are health and human ser vice specialists who provide guid ance, support, access to resources, and ongoing follow-up for older adults, adults with disabilities or chronic health care needs, and their families and support networks. Care Managers come from a variety of professional backgrounds (social work, nursing, gerontology, among others), and have a specialized focus on issues related to aging, chronic disease management and disabili ties. The care manager is an experienced guide and resource for families and professionals. They have extensive knowledge about costs, quality, and availability of services in their com munity, and can connect you with the right service at the right time. Care managers also assist clients in attaining their maximum functional potential and quality of life. SERvICES PROvIDED BY A PRO FESSIONAL CARE MANAGER: Care managers provide personalized services, based on individual client circumstances. These services may include: • Comprehensive assessments to identify problems or concerns, and provide solutions • Arrangement for qualified in home care or other needed assistance • Identification of living options which are consistent with client needs and preferences; reloca tion planning and implementa tion • Referral to qualified legal, finan cial, or medical specialists, based on a review of client cir cumstances and needs • Ongoing oversight, monitoring, and advocacy • Individual/family counseling and support • Crisis intervention


• Is the agency a free-standing care management agency, part of a larger health care network, or one which also provides other services? • What are the referral relation ships they have with other ser vice providers?


• What are the rates and fee struc ture? • Does the agency receive pay ments from other sources (e.g., placement or referral fees?)

Looking For Services

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• What is staff’s educational

background and work experi ence? How long have they been providing care manage ment services?

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