Culture Book 2024
OUR CORE VALUES Our credo is based on five simple beliefs that explain how we do things here. Our Core Values determine how we hire, fire, reward and recognize. We want to work with people who embody these five values. Congratulations, and welcome – you must be one of them.
GROWTH
IF YOU AREN’T MOVING FORWARD, WHERE ARE YOU GOING?
We have evolved greatly since our inception, experiencing growth in our business and among ourselves. We embrace challenges and inevitable change. Here, opportunities for personal growth and contribution are endless. When our people soar, our business will fly.
UNCONVENTIONAL
OUR CLIENTS NOTICE A DIFFERENCE
ACCURATE
Flexibility and action differentiates us from most traditional banks. Our prevailing optimistic culture and absence of hierarchy and politics keeps us looking and feeling like a non-traditional bank.
IT’S MORE THAN JUST AN EXPECTATION
RESPONSIVE
Accuracy is the foundation of our business. Our mandate is to get it right the first time. Perfection may not always be a reality, but we own our actions, correct our mistakes and learn from our experiences.
UNDER PROMISE, OVER DELIVER
As entrepreneurs, our clients require quick answers. A timely response backed by expertise can always be expected. We value action and decisiveness and realize that opportunities come to those who act quickly.
DEDICATED
DON’T STOP UNTIL YOU GET IT DONE
We strive to provide an exceptional client experience. Team members are experts at what they do. No task is too trivial to ensure that each client’s expectation is exceeded and their financial needs are met. Creatively we execute and win.
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