2013 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Service Staff Payroll Information

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

Pay Ranges by Service Position AE Average Low

$46,080 $68,323

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*

Average High

$79,500

$60,906

CSR

Average Low Average High

$38,759 $53,090

$42,188 $49,223

$39,009 $50,891

Processor/Asst CSR Average Low

$30,635 $32,101

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Average High

$31,285

Marketing

Average Low Average High COMMERCIAL LINES PERSONAL LINES GROUP LIFE & HEALTH/FINANCIAL *Insufficient Data Claims Average Low Average High AE Average Low Average High CSR Average Low Average High Processor/Asst CSR Average Low Average High Marketing Average Low Average High Claims Average Low Average High AE Average Low Average High CSR Average Low Average High Processor/Asst CSR Average Low Average High Marketing Average Low Average High Claims Average Low Average High

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$55,614

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$38,378 $48,650

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*

$49,000

$33,939 $45,417

$31,230 $41,552

$32,238 $43,241

$24,015 $27,420

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$24,471 $27,956

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*

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$51,515

2013 Best Practices Study

$33,574 $36,892

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Agencies with Revenues Between $1,250,000 and $2,500,000

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60

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