2013 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Service/Sales Support Staff

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25%

Commercial P&C Producers/Sales Support Number

6.5

High Low

15.0

1.9

Average Revenue per Staff

$318,983 $335,218

$468,749

Total Commercial Service Payroll ($)

Payroll (as % of Total Commercial Revenue) Bonds P&C Service/Sales Support Staff Number

17.6%

1.1 4.0 0.1

High Low

Average Revenue per Staff Total Bond Service Payroll ($)

$120,817 $51,862

$129,069

Payroll (as % of Total Bond Revenue) Personal P&C Service/Sales Support Staff Number

26.2%

4.2

High Low

12.0

0.5

Average Revenue per Staff

$202,299 $161,422

$310,100

Total Personal Service Payroll ($)

Payroll (as % of Total Personal Revenue)

22.0%

Group L&H Service/Sales Support Staff Number

1.2 3.0 0.3

High Low

Average Revenue per Staff

$310,909 $54,965

$563,167

Total Group L&H Service Payroll ($)

Payroll (as % of Total Group L&H Revenue) Individual L&H Service/Sales Support Staff Number

18.3%

0.6 2.0 0.2

High Low

Average Revenue per Staff

$79,439 $25,124

*

2013 Best Practices Study

Total Individual L&H Service Payroll ($) Payroll (as % of Total Individual L&H Revenue)

37.2%

Multi-Line Service/Sales Support Staff Number

Agencies with Revenues Between $2,500,000 and $5,000,000

* * * * * *

High Low

Average Revenue per Staff

*

Total Multi-Line Service Payroll ($)

91

Payroll (as % of Total Multi-Line Revenue)

*Insufficient Data