2014 Best Practices Study

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Technology

Profile

Revenues

Average

Top 25%

Information Technology Employees (FTE) Number

Expenses

1.2 2.3 0.2

Profitability

High Low

Employee Overview

Number of IT Employees per 100 users

N/A

Producer Info

Revenue per IT Employee Total IT Payroll Expense ($)

$6,039,250

$8,700,109 $116,886

Service Staff Info Technology

$72,214

As % of Total Compensation Expense

1.7% 1.0%

As % of Net Revenues

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

2.0%

1.6%

1.9%

Total IT Expenses 1 (as % of net revenues)

1 Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

Vision 2.7%

AFW 2.7%

Sagitta 8.1%

TAM 56.8%

EPIC 13.5%

AMS360 16.2%

2014 Best Practices Study

Agencies with Revenues Between $5,000,000 and $10,000,000

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