2014 Best Practices Study

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Revenue Growth by Source (continued) Historical Organic Growth (in Net Revenue)

Profile Revenues

Expenses

Average

+25% Profit

+25% Growth

40%

Profitability

33.4%

30%

Employee Overview

20.4%

20.0%

20%

19.7%

17.0%

15.0%

Producer Info

12.4% 10.4%

11.3%

10.8% 10.5%

10.1%

10%

8.7%

7.3%

5.1%

5.0%

4.7% 4.1%

1.6%

2.4% 3.5%

1.0%

Service Staff Info

0.7% 1.1%

0%

2007

2008

2009

2010

2011

2012

2013

2014

Technology

Insurance Carriers

Appendix

Future Growth Percentage of agencies considering line of business as very important to growing agency’s revenue over the next 3 years

Surety-Bonding

34.3%

Personal P&C

57.1%

31.4%

Small Commercial P&C

Individual Life & Health

28.6%

Group Medical/Health Insurance

82.9%

65.7%

All Other Group Benefits

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

2014 Best Practices Study

Agencies with Revenues Between $10,000,000 and $25,000,000

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