2014 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Revenue by Account Concentration Average

Profile Revenues

+25% Profit

+25% Growth

% of Revenue Derived from Largest Account

Expenses

4.9%

1.5%

2.6%

Profitability

High Low

18.2%

Employee Overview

0.5%

10 Largest Accounts

13.2% 32.3%

9.4%

7.9%

Producer Info

High Low

Service Staff Info

1.7%

Technology

Average

+25% Profit

+25% Growth

Insurance Carriers

“Other” Group Life & Health* Revenue (% from source) Life 63.8%

Appendix

56.3% 15.7% 23.3%

* * * * * * * *

Disability

8.0%

Dental & Vision

16.1%

Retirement/Pension

0.6% 0.0% 0.0%

1.7% 0.0% 0.0% 3.0% 0.0%

Worksite/Voluntary/Supplement

Long-Term Care

Employee Benefits TPA

11.6%

All Other

0.0%

*Insufficient Data *Excludes Group Medical

2014 Best Practices Study

Agencies with Revenues Under $1,250,000

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