Discovering The Netherlands

Etiquette Greetings and Introductions

Always begin on a formal footing by shaking hands with everyone in a group as you meet them and again before you leave. Be sure to always say hello and goodbye when leaving and thank the person for the visit/meeting/dinner. Also be sure to teach your children to be polite. They should greet every adult with a handshake and a greeting with the person's title and last name. When meeting, men greet women first in a group setting, but there is no difference in an introduction. Close friends will greet each other by kissing close to the cheek three times, beginning with the left cheek. The general rule is that women are expected to kiss women and men. Men are expected to kiss women and will give a firm handshake to men. Addressing People Always address people formally, such as “ Meneer/Mevrouw” and their last name (e.g., Mevrouw van Veen or Meneer Smit). Business Etiquette In The Netherlands, business is kept formal and organized with a focus on detailed plans. Outside influences and personal business are kept separate, and there is typically a strong emphasis on the task at hand or future plans. Always arrive on time or early for appointments and meetings. Time and a person’s schedule are taken very seriously. Information should be conveyed directly and appeal to the intellectual nature of a Dutch businessperson. Appearance and self-presentation are very important, so be sure to dress neatly and conservatively for the event. Dark suits with simple accessories are appropriate for both men and women. Punctuality Punctuality and timeliness are very important in the Dutch culture. Arriving five minutes late is acceptable, but any longer and you should call to give notice and provide an explanation. Helpful Hint: Not matter how you great someone, formal or informal, you should always make eye contact.

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Discovering The Netherlands