Playbook

WHAT ABOUT MY ACCOUNT? 

Q: Who is my Sales Representative / Contact with new Arlington? A: We understand our personal care and partnership with your Account Manager is one of the hallmark  strengths of ARLINGTON.  If you have an Account Manager of choice you should continue working with  them unless otherwise notified by them or ARLINGTON.  Q:   I have multiple accounts with two or more of your distributors, which account number do I use  now?  A:  If you've been doing business with two or more of our distribution brands previously, your Account  Manager will provide you more details regarding which account number to use moving forward. 

Q:   How will my pricing be affected by this change?  A:  This change should not result in any adverse pricing changes to your account.  Any unforeseen price  changes would most likely be the result of vendor/industry price changes. 

Q:   I had multiple accounts, will this change increase my credit line?  A:  Customers who previously had multiple accounts will now carry an aggregate credit limit.  

Q: Who do I contact regarding previous account issues related to my Carolina Wholesale and/or  Digitek accounts?  A:  We have combined our accounting departments internally so you can work directly with the  ARLINGTON accounting department regarding any open account issues from Arlington, Carolina  Wholesale, or Digitek. 

Q:   How will this affect my billing, invoicing, remit address? A:  Moving forward you will want to update your records to reflect the following remit address:                                               Arlington Industries  PO Box 601029  Charlotte, NC 28260