City of Greensboro Personnel Policy Manual

City of Greensboro Personnel Policy Manuał

Table of Contents A B C D E F H I J K L List of Appendices G 5.0 ORGANIZATIONAL RULES 5.1 The Optum LAWW Employee Support Program is essentially a self-referral program but supervisors may recommend employees seek assistance before performance issues result in disciplinary action. 5.2 When an employee is referred for evaluation and/or treatment, through the City’s Medical Services, the referral will remain confidential. The City’s Optum LAWW Employee Support Program places the responsibility for assessment, counseling, referral, and treatment in the hands of qualified professionals. 5.3 The Optum LAWW Support Program will not require or result in any special regulations, privileges, or exemptions from already established administrative practices and policies applicable to job performance. 5.4 Each employee and eligible household member receives ten (10) free visits, per episode, per calendar year for all employees including rosters. As part of the employee benefits, the Optum LAWW Employee Support Program services are available at no extra cost. This includes referrals, seeing in-network clinicians, access to liveandworkwell.com and initial consultation with mediators or financial and legal experts. The program also provides short-term counseling and referrals for extended care. A clinician may be a psychologist, or master’s level specialist trained in social work, professional counseling or family and marriage therapy. 5.5 Counseling is also available for post-employment assistance. Up to ten (10) free in-person or virtual counseling sessions will be provided with the contracted Optum LAWW Employee Support Program for the former employee only. Post-Employment Counseling is available for employees terminating thru voluntary or involuntary separations. 5.6 No employee will have job security or promotional opportunities jeopardized for participating in the Optum LAWW Employee Support Program. However, participation in the program does not change the City’s expectations of acceptable job performance. 5.7 An employee may use Medical Appointment Leave to be excused from work for an amount of time not to exceed two hours during regular working hours per pay period if no other arrangement can be made for providing necessary services after working hours. Accrued sick leave may be granted for the purpose of prolonged treatment or rehabilitation. Sick and Sick-Family Leave (page 200) 6.0 PROCEDURES 6.1 Employee Self-Referral A. The employee may self-refer to the City’s Optum LAWW Employee Support Program. Additional services outside the scope of the initial ten (10) free visits are subject to employee coverage under the United Healthcare Medical plan benefits. B. Any and all self-directed referrals will be handled with full confidentiality.

H - Employee Success Partnership

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