2002 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

4. Multi-line Producers # Validated Producers

Average

Top 25%

2.7 7.0 1.0

High Low

Average New Comm Produced/Year Average Book Managed (Commissions)

$33,412 $275,185 $94,127

$49,522 $473,652

Average Pay ($)

Average Pay (% of Book Serviced)

34.2%

Producer Summary

Average Commissions in Book

Average New Commissions Produced

$600,000

$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $140,000

$500,000

$400,000

$300,000

$200,000

$100,000

Commercial P&C

Group L&H Personal P&C Multi-Line

$0

Commercial P&C Group L&H Personal P&C Multi-Line

Average Top 25%

Average Top 25%

C. CSR Productivity

1. Commercial P&C CSRs

Average

Top 25%

Number

4.2 7.5 1.5

High Low

Average Commissions Serviced

$256,387 $35,624

$405,405

Average Pay ($)

Average Pay (% of Book Serviced)

13.9%

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